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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Spring Can Deliver Severe Weather Surprises in Stark County, Ohio

4/9/2021 (Permalink)

Woman Laure Kolenz is the owner of SERVPRO of South & East Stark County.

Spring brings warmer weather, longer days and a much-anticipated break from winter. It also brings a very real threat of severe weather, according to disaster recovery specialist Laurie Kolenz, owner of SERVPRO of South & East Stark County.

"The frequent change in cold and warm temperatures in spring creates an elevated risk for severe weather across the country," Kolenz said. "Ranging from flooding rain in the Northwest to thunderstorms and tornadoes in the Southeast, spring weather can be unpredictable at best and downright dangerous at worst.

"When you give some thought to the types of hazards a spring storm could produce, you can begin to plan for the safety of your family as well as your home or business.”

Depending on where one lives, here are some of the ways a spring storm might damage a home or business:

√ Water damage caused by flooding from melting snow, foundation washouts from coastal storms, frozen pipes that burst, sump pumps that fail during power outages, torrential downpours, or faulty air conditioning condensation lines during a heat wave.

√ Fire damage caused by use of alternate emergency heat sources, sprinkler systems that fail due to freezing pipes, downed power lines, or environmental conditions leading to structure fires.

√ Wind damage caused by fallen trees and limbs, damage to siding and roofs, and downed power lines.

"Of course, most of these hazards don't happen in isolation," Kolenz said. "For example, tornadoes and violent thunderstorms put property owners at risk for water, fire and wind damage. It's important to understand which hazards might affect your property and your family, and then take the proper steps to prepare."

Kolenz suggested investigating resources available online from the U.S. government's "Ready" program at https://www.ready.gov/severe-weather, and other free tools such as the SERVPRO READY app at https://ready.SERVPRO.com/home/mobileapp. Home and business owners can use this app to store essential contact and property information electronically, and then access it in seconds with a mobile device.

Local business owners who also designate SERVPRO of South & East Stark County as their disaster mitigation and restoration provider can gain peace of mind from a no-cost assessment of their facility conducted by SERVPRO professionals, who then assist the owner in completing a comprehensive Emergency READY Profile (ERP) to be stored in the READY app.

"Because it's difficult to predict when severe weather will strike – or what form it may take – it's important to plan in advance," Kolenz said.

If you need water cleanup and restoration services, please call SERVPRO of South & East Stark County at 330-823-4088.

SERVPRO of South & East Stark County Water Damage Cleanup Crews

4/8/2021 (Permalink)

Men & Woman Call the professional crew at SERVPRO of South & East Stark County at 330-823-4088 to clean up and restore after a water, fire or storm damage.

SERVPRO of South & East Stark County specializes in storm and flood damage restoration.  Our crews are highly trained and are IICRC certified in:

  • Water Damage Restoration
  • Applied Structural Drying
  • Asbestos Hazard Evaluation Specialist
  • Lead
  • Mold Mitigation

Our crews use specialized equipment to restore your property to its pre-storm condition. Our equipment consists of:

  • Air Movers
  • Air Scrubbers
  • Carpet & Upholstery Machines 
  • Dehumidifiers
  • Water Extractors
  • Foggers
  • Ozone/Hydroxyl Generators
  • And more

Faster Response

Since we are locally owned and operated, we can respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit in North East Ohio, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Why SERVPRO of South & East Stark County?

When you are dealing with water damage in NE Ohio, immediate action is crucial. SERVPRO of South & East Stark County will respond immediately. We use advanced equipment and techniques to remove the water quickly. We also closely monitor and document the drying process to verify your property is dried properly and thoroughly. If you suffer water damage in NE Ohio or the surrounding area we are here to help. Call us 24/7 at (330)823-4088.

Quick Water Removal Helps Keep Your Retirement Center Safe

4/6/2021 (Permalink)

Equipment SERVPRO equipment used in a water damage. Pictured are air movers and dehumidifiers. We can help mitigate your water damaged building in Canton, Ohio.

If water ever leaks into your retirement center in Canton, the situation can be disastrous. Excessive moisture causes unsafe conditions for your elderly patrons living in your building. If building materials get saturated, they can fall apart and create hazards. Structural components can also weaken making your building unsafe for everyone. If a water leak goes unnoticed for longer than 48 hours, mold growth can occur. Once a fungus forms it can quickly put out spores that get into the air. Mold can cause health effects in some people. Therefore, microbes that exist in a structure's airflow system can create air quality issues for your residents.
 
Depending on how saturated the walls, carpets, upholstery, and any other materials inside your place of business are, there are a variety of different types of equipment and techniques our SERVPRO mitigation crews use to remove moisture. The first step is to extract or vacuum up the water. Our truck mount extractors can remove all the water in your building. Once the water is removed then the second step of drying out process of the building begins. Our crews will reduce the humidity in the air by placing dehumidifiers along with air-movers to help circulate the air and remove the water that is in any wet material in the room. Our crews will monitor and record the humidity in the area until the structure is completely dried. Lastly, the restoration process begins to make your retirement center, “Like it never even happened.”

SERVPRO of S&E Stark County understands that water damage can disrupt your day-to-day business function in Stark County and possibly closing the business. Did you know that 50% of business do not reopen due to a water disaster? We have the equipment, training, and experience to find and dry water before secondary damage set in. Fast action saves time and money, so call SERVPRO of S&E Stark County at 330-823-4088 for 24/7 Water Damage Cleanup and Restoration!

Home Dryer Fire Safety Tips in Alliance, Ohio

4/5/2021 (Permalink)

Washer Dryer Clean our your lint traps in your dryer to prevent fires in Alliance, Ohio.

Did you know that over 17,000 fires are related to home dryers each year? To some people laundry may be a daily event. If you do not clean your dryer filter after each use can be dangerous. 

Here are a few simple tips to follow to help prevent a clothes dryer fire.

  • Clean the filter screen after each load to prevent lint buildup.
  • An adult should be at home whenever the dryer is in use and the home should have working smoke alarms.
  • Clean the vents outside twice a year to clean out any accumulated dust and lint.
  • Commercial dryers should be cleaned out regularly because of their frequent use and shared venting system.
  • Do not dry mop heads in the dryer. The dryer's heat can ignite the chemical residue on mop heads.
  • Keep the surrounding area clean. The dryer's heat may ignite anything left too close to the dryer.
  • The safety of your family is important to us and we hope that you do not encounter such a fire. Be sure you follow these steps to avoid a fire in your home.

After a laundry dryer fire has caused damaged to your home in the Akron, Ohio area, SERVPRO of South & East Stark County, has the crews and knowledge to restore the contents and structures affected areas. Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage. Call us 24-hours a day at 330-823-4088 to make it “Like it never even happened.”

Smoke Damage Restoration Experts in Alliance, Ohio

4/5/2021 (Permalink)

Smoke House If you experience smoke damage from a fire in Alliance, Ohio, call the experts at SERVPRO of South & East Stark County at 330-823-4088.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Soot & Smoke Damage Facts:

Soot damage is quite common after a fire. Soot is a black powdery or flaky substance that forms through incomplete combustion. Fine soot particles can cling to surfaces such as walls and ceilings, as well as building contents. Soot can be difficult, sometimes impossible to remove.

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of South & East Stark County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – SERVPRO of South & East Stark County at 330-823-4088.

Fire Damage Restoration in Canton, Ohio

3/25/2021 (Permalink)

Soot Kitchen A fire caused major damage to this home in Canton, Ohio. Call our team of experts to restore your home and belongings at 330-823-4088.

When you have a fire in your home or business, smoke that is created by the fire spreads throughout the structure leaving behind soot residues and foul odors. SERVPRO's fire damage in Canton  crews knows how to remove the soot, smoke and odor. A major part of any restoration process is cleaning any affected building materials or contents.

Without the right restoration techniques, it's nearly impossible to get rid of the foul scent and particles left behind that can cause other fire related problems. We have been in the fire damage restoration business for over a decade and our experience allows us to work on your property without compromising your safety or health.

Fire damage, including smoke and soot, affects not only the structure of your house but also your belongings. Our IICRC certified crews use several methods of cleaning your fire damaged contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

SERVPRO of South & East Stark County Professionals understand your family’s furniture, clothing, keepsakes, and other belongings are the very things that make a house a home. We take care of these items trying to restore them to preloss condition than throwing them away.

If You Have Questions or Need Help, Call SERVPRO of S&E Stark County at 330-823-4088 today!

A Review from a SERVPRO of South & East Stark County Customer

3/11/2021 (Permalink)

words stars Thank you Brian for giving our crews a great review from a water damaged that you experienced.

Flooding and water emergencies do not wait for regular business hours and neither do we. SERVPRO of South & East Stark County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day, or night.

Here is a raving fan review from a customer at SERVPRO of South & East Stark County:

SERVPRO was there within 90 minutes after I called. They worked hard all day and into the evening to clean up all of the water damage. I appreciated their professionalism, and their willingness to explain the process and answer our questions.
- Brian

SERVPRO of South & East Stark County is a trusted leader in the restoration industry, and our highly trained technicians provide you with 24-hour emergency service.  If fire, water or mold damage your home or business, we respond quickly to bring you the help you need.  We are prepared with the training, equipment, and experience to complete all your restoration projects in a timely and professional manner.  We are locally owned and operated, and our goal is to make it “Like it never even happened.” Call us at 330-823-4088.

Spring Cleaning Can Prevent a Water or Fire Damage to Your Home

3/8/2021 (Permalink)

Dryer Vent Cleaning a dryer vent can prevent a fire to your home in Alliance, Ohio.

Spring is just around the corner. The sun is shining bright, and it is time to open the windows and let the fresh air in to welcome the new season. Checking and cleaning a few household areas and items can help eliminate a future water or fire damage.

Here are a few tips to help you prepare your home for SPRING!

1. Gutters and downspouts: Clean out gutters and downspouts from any leftover fall and winter debris. If left neglected, the next heavy rain can cause flooding and erosion issues to the foundation of your home from any clogged gutters.

2. Smoke & Carbon Monoxide Detectors: Test all smoke and carbon monoxide detectors and replace any batteries.

3. Fire Extinguishers: Check fire extinguishers for expiration date and make sure they still work.

4. Windows and Doors: Clean all windows and doors and sliding glass door tracks for smooth operation. Check your windows and doors for leaks or air drafts. If you feel outdoor air seeping in, the seals may need to be replaced.

5. Water and Air Filters: Replace water filters and air filters. Filters catch debris from water and air. When they get full, they cannot filter as effectively as they should. The filters should be routinely replaced to ensure that they can work efficiently.

6. Dryer Vent: Your dryer vent can easily become filled with lint and debris. Clean the dryer vent to help improve drying time and energy efficiency and to prevent a fire. The vent inside your dryer should be cleaned with each load, but in the spring, you should check your exterior vent as well, making sure there is nothing accumulating in the tubing from the dryer to the outside.

7. Grill: Once it begins to get warmer, people start thinking about cooking and eating outside. Now is the perfect time inspect your grill, refill your tanks if it is a gas grill, and clean all the cooking surfaces so it is ready to use when you want to make delicious meals. Grills with an abundance of leftover food and grease could cause a fire.

8. Plumbing for Leaks: Look for leaks under your sinks and for leaking faucets. If you notice any leaks, call in a plumber to make the needed repairs. A leaky faucet can produce water damage and unwanted mold growth.

It may not be possible to prevent all water damage; however, taking these precautions lower your chance of water damaging the structure of your home. If you do find water damage in your home, please call SERVPRO of South & East Stark County at 330-823-4088 and we will restore your home “Like it never even happened.”

Water Damage to an Alliance, Ohio Home

3/3/2021 (Permalink)

fans living room If you experience a water damage to your Alliance, Ohio home, please call the crews at SERVPRO of South & East Stark County at 330-823-4088.

Alliance residents know that water damage can happen at any time. Winter pipe-breaks, spring rainstorms, summer floods to an appliance fail, can cause severe damage to your home. Its important to act fast to minimize the cost of the repairs.

When a water damage occurs from a kitchen broken water line the standing water can seep underneath flooring and damage the wooden subfloor and floor joists. Drywall, baseboards, and cabinets may also be affected. If the water is not mitigated in a timely manner, mold growth can begin to grow causing secondary damage.

Fortunately, SERVPRO of South & East Stark County has a team of highly trained restoration specialists available to respond to any size water damage emergency 24 hours a day, every day. From the moment you call, our team can be onsite within four hours to immediately begin the cleanup and restoration process. We use state-of-the-art technology and techniques approved by the Institute of Inspection, Cleaning and Restoration Certification to restore water damage including:

  • Moisture detection and measurement equipment
  • Water extraction equipment
  • Drying equipment
  • Odor removal and deodorization
  • Sanitizing agents, germicides, and anti-microbial treatments

We Are Ready to Help Call Today: 330-823-4088

We understand that having a water loss, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of South & East Stark County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it is the cornerstone of our business.

Meet Our Crew!

SERVPRO Winter Storms Safety Tips to Prevent Carbon Monoxide

2/17/2021 (Permalink)

Snow Pipe Remove snow around heat vents to prevent carbon monoxide in Canton, Ohio.

Snow Accumulation Can Block Ventilation

With this recent storm the weather conditions make for double trouble for gas meters and heat vent pipes in new high efficiency furnace installations.  Significant snow that is blowing and drifting, and we have arctic temperatures that require heat to run almost constantly. Please check you gas meter and heat vent pipes regularly to be sure they are free from snow and ice. If blocked, carbon monoxide can quickly fill a house creating a life-threatening hazard. When a snowstorm hits, carbon monoxide (CO) becomes a threat if exhaust vents for appliances and engines get covered up by snow.

Follow these tips to prevent Carbon Monoxide Poisoning:

  • Improperly ventilated appliances and engines, particularly in a tightly sealed or enclosed space, may allow carbon monoxide to accumulate to dangerous levels. The snow was cleared from the vent pipe and the CO readings dropped. Homeowners can prevent carbon monoxide by being proactive about clearing the vents for the dryer, furnace, stove, and fireplace of any snow.
  • If you need to warm-up a vehicle, remove it from the garage after starting it. Do not run it indoors for an extended period, even if garage doors are open.
  • Turn on generators in a well-ventilated location outdoors away from windows, doors, and vent openings to prevent any exhaust (CO) from entering the structure.
  • Remove all snow and ice from heat vents from your house.

These methods are vital to prevent the effects of CO exposure, which varies by the victim’s health and activity level and enters the body through breathing. Infants, pregnant women, and people with emphysema, asthma, heart disease can be more severely affected by lower concentrations of CO than healthy adults. 

Carbon Monoxide poisoning can be confused with flu symptoms, food poisoning and other illnesses. Some symptoms include:

  • Shortness of breath
  • Nausea
  • Dizziness
  • Lightheadedness
  • Headaches

High levels of CO can be fatal, causing death within minutes. The danger increases for people sleeping or intoxicated and can cause brain damage or death before anyone realizes that they have been poisoned. It is important to install a CO detector in your home. If you already have a CO detector, check your batteries, test your alarm monthly and replace according to manufacturer’s instructions, usually every seven years. If your alarm sounds, call the fire department and move outdoors or by an open window or door. Due to the invisible nature of carbon monoxide, alarms should never be unplugged.

SERVPRO of South & East Stark County: 330-823-4088.

Ozone Machines Remove Smoke Odors

2/12/2021 (Permalink)

ozone machine SERVPRO of South & East Stark County uses an ozone machine to remove smoke and other foul odors in Louisville, Ohio.

Smoke and soot leave behind particles that not only continue to damage your property; they leave odors that normal cleaning procedures do not eliminate. SERVPRO of South & East Stark County uses an ozone machine to remove odors. According to Ozone Solutions, “An ozone machine is a device that converts oxygen from various sources such as ambient air, dry air, or concentrated oxygen into ozone. Ozone generators produce ozone (O3) by adding energy to oxygen molecules (O2), which causes the oxygen atoms to part ways and temporarily recombine with other oxygen molecules. Ozoning mimics what happens in thunderstorms. The electrical current converts oxygen to ozone, leaving the air smelling fresher than before the storm. Using Ozone is safe for any materials that can be exposed to oxygen.”

These machines have a wide range of uses and be used in one room of a house or the entire floor of a building.  The crews use them often after a fire. The ozone machine allows us to clean a room that smells of smoke without using any chemicals.  These machines are not limited to just smoke odor cleaning, but can also be used for pet and food odors. 

If you have suffered a fire damage in Louisville, Ohio please call SERVPRO of South & East Stark County. It is essential to call a preferred and reputable restoration company that your insurance company works with. We can help restore your home or business to preloss condition call us 24 hours a day at 330-823-4088 or visit www.SERVPROsoutheaststarkcounty.com.

How to Handle Commercial Water Damage Cleanup

1/30/2021 (Permalink)

Flooding Streets Building Recent flooding caused water damage to this building in Alliance, Ohio.

Do you know how to protect your commercial property from a water damage? Are you prepared to make the necessary decisions after a pipe breaks, your roof leaks, or the streets flood? Do you have a plan of action in place?

Water damage can strike your Alliance commercial property at any time and without notice. The effects of commercial water damage can be devastating to a business or property owner who is now faced with having to clean-up the water damage and reopen their business as soon as possible.

A little preparation can significantly reduce property damage and will get you back to business as soon as possible.

Commercial Water Damage Prevention

Large-scale losses can be prevented by following a few simple guidelines. Know where your emergency water shut-off valves are located, and have a contingency plan in place in case you are not available. The SERVPRO® Emergency READY Profile serves as a quick reference of important building and contact information or can be an ideal supplement to any well-designed emergency preparedness or existing contingency program.  Rather than simply reacting to disaster situations, most prefer proactive measures to establish a relationship with a restoration services company. 

Causes of Commercial Water Damage

Water damage can happen at any time. Whether from natural disasters, leaking roofs, frozen pipes, sewage backups, or flooding, water damage is a serious concern and a major threat to your commercial property.

Understanding the source of the flooding is essential for proper cleanup, as clean water from a broken pipe or a leaking roof during a rainstorm will be treated differently than floodwaters and sewage backups. Always protect your health and let the commercial water damage experts handle the cleanup and restoration of your property.

Commercial Water Damage Experts in Alliance, Ohio

When your commercial property has been affected by water damage call the professionals at SERVPRO of South & East Stark County to clean up and restore your structure and contents. We are available 24-hours a day at 330-823-4088.

Before the damage strikes, you can also be prepared by contacting SERVPRO® of South & East Stark County to develop your personalized Emergency READY Profile your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster.  SERVPRO® is a leader in water and fire damage response and can help you quickly get your property back in working order.

Steps to File a Storm Damage Insurance Claim

1/27/2021 (Permalink)

Trees House Damage A house has been damaged by a tree from a recent storm in Canton, Ohio.

If you suspect or know you have storm damage to your Canton home or business, depending on the amount of damage, you may find yourself filing a claim with your homeowner's insurance provider.

6 Tips for Filing an Insurance Claim After a Storm.

  1. Contact your insurance company or agent as soon as possible to begin the process. Storms can cause File the right claim: storms can cause different types of damage that require different types of insurance claims. Work with your adjuster or your insurance company to help maximize your claim.
  2. Document your loss. Before for you start cleaning up, take photos of the damage to your home and belongings.
  3. Check with your insurer before discarding damaged items and materials instead, make a list of damage and lost items, and gather any original receipts you have for those items.
  4. Sign up for SMS/text alerts with your insurance company to update you on the status of your claim.
  5. Know what emergency services are available.
  6. Keep a claim diary.

After your claim has been approved, you will need to hire a restoration company. Your insurance carrier will have a preferred vendor. SERVPRO of South & East Stark County is a preferred contractor with most major insurance companies. You do have the choice to hire whomever you wish to help you with your storm damage cleanup. 

If you choose SERVPRO of South & East Stark County rest assured we will arrive onsite quickly, assess the damage and stabilize the situation. If there is standing water, we will remove it by using our water extraction tools. If you have roof damage, we have can roof tarp or board up and storm damage holes, punctures or broken windows. We will then contact your insurance company to confirm scope before doing any intrusive demolition that will not be covered.

Did you know that SERVPRO can bill your insurance company directly?

We work hand in hand with your insurance company, adjusters and agents. Instead of paying us directly, we will bill your insurance directly and agree on cost with them. You will not have to pay out of pocket the day of services. A deductible may need to be collected the time of services depending on your insurance coverage. It is important to review your coverage yearly, so you are prepared before you experience a storm damage. If you need water damage cleanup services in Stark County, Ohio call SERVPRO of South & East Stark County at 330-823-4088. We promise to make it "Like it never even happened."

Difference Between Winter Storm Watch, Advisory & Warning

1/26/2021 (Permalink)

Snow House If you experience a storm damage to your home from a winter blizzard, call SERVPRO of South & East Stark County.

Frigid Weather Conditions

Winter weather has slowly been returning to Ohio this winter season. We may see one of the coldest and snowiest winters in many years past, and we may not. We never know what the Northeast Ohio weather is going to do.

The National Weather Service issues watches commerce warnings and advisories for winter weather. According to the National Weather Services here is the criteria for these products:

Watches:

  • Winter storm watch conditions favorable for a winter storm event, which is a threat to life or property.
  • Blizzard watch conditions favorable for a blizzard event low visibility about a quarter of a mile with winds at least 35 mph.

Advisories:

Winter weather advisory issued for one or more of the following.

  • Snow of 3 to 5 inches in 12 hours
  • Sleet less than a half an inch
  • Freezing rain with sleet or snow
  • Blowing snow

Freezing rain advisory:

  • Ice accumulation less than a quarter of an inch

Warnings:

Winter storm warning:

  • Heavy snow of 6 inches in 12 hours or 8 inches in 24 hours or sleet of a half an inch or more.

Ice storm warning:

  • Ice accumulation of a quarter of an inch or more.

Blizzard warning:

  • Blizzard conditions for at least three hours.

If you’ve ever been affected by a winter storm or natural disaster, you’d know that SERVPRO of South & East Stark County is never far behind. We encourage you always to be prepared, as our team is always ready to help! Call us 24/7 at 330-823-4088!

Commercial Water Damage in Canton, Ohio: CALL US!

1/7/2021 (Permalink)

Snow Roof If you experience a water damage from a severe weather event in Canton, Ohio, call SERVPRO of South & East Stark County.

Restoring Your South & East Stark County Commercial Property After A Water Damage Event

A commercial water damage event can present unique challenges to building owners. Flooding and water damage events in Stark County, Ohio commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup or a large-scale water disaster, our crews work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Our Water Damage Restoration Process

Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

About SERVPRO of South & East Stark County

SERVPRO of South & East Stark County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call SERVPRO of South & East Stark County for Commercial Water Damages

1/7/2021 (Permalink)

pipe water We are faster to any size disaster to your commercial building that has experienced a water damage. Call us at 330-823-4088.

You can never predict how water damage is going to strike your business. It can be from a plumbing leak, a storm that produces flooding and/or roof damage to any other catastrophic weather event. The water can leak into the walls, ceilings, floors, furnishings, and other areas of the facility. It can cause severe damage to a building along with all the contents inside the business. If the water is not professionally cleaned up and the building restored more damage can occur. Understanding how important it is to get these repairs done can save the property which will save you money. A disaster can strike at any time, especially when you least expected. Calling our emergency hotline at 330-823-4088 our crews at SERVPRO of South & East Stark County can be at your property within hours.

SERVPRO of South & East Stark County has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion. Learn more about our certifications.  When a pipe has frozen in your business call SERVPRO of South & East Stark County. We are available 24/7 to come assess the damage and get your business back to work. Call us today at 330-823-4088!

Winter Storm Tips

1/3/2021 (Permalink)

Snow Shovel If you follow a few storm safety tips it can prevent an insurance claim from snow, ice or extreme cold weather.

Cold-weather storms can cause billions of dollars in insured losses to your home, car, and self. Be aware of common property damages that may occur after a blizzard or arctic blast. Preparing can save you money by just doing this few simple steps before the next winter storm.  

Follow these tips recommended by Property Casualty Insurance to prepare yourself and your home for winter.

  1. Prepare an emergency travel kit with blankets, shovel, and salt. Shovel snow off stairs, steps and driveways add salt to prevent slipping and falling.
  2. Insulate attics and pipes. Frozen pipes and water damage are 22% of all homeowners claims.
  3. Trim trees. Heavy snow causes tree limbs to break and fall on roofs of homes and cars.
  4. Keep anything that can burn at least 3 feet away from heating equipment. 49% of all home heating fires occur in Dec, Jan & Feb from space heaters.
  5. Allow more space to brake and keep your windshield wiper fluid full. 22% of car crashes involving property damage are caused by bad weather such as snow, rain, and ice.

You would hate to have water damage due to freezing pipes or melting snow. It is not something anyone looks forward to, but it is best to be prepared.  Follow these recommended tips and you will be prepared for those cold winters days. SERVPRO of South & East Stark County is here to keep you as safe as possible at 330-823-4088.

Stay Safe This Holiday Season

12/21/2020 (Permalink)

Christmas Tree Have a safe and Happy Holiday Season from your friends at SERVPRO!

In a year when large holiday gatherings may not be possible, fire damage restoration specialist Jesse Lee of SERVPRO of South & East Stark County says a focus on family decorating traditions and more intimate celebrations may take on extra significance. “It’s as important to keep safety top of mind with a small family gathering as it is with a large holiday party,” Lee says. “We all enjoy bringing the glow of the holiday season to our homes with Christmas trees or menorahs and candlelight, but these statistics from the U.S. Fire Administration show how easy it is for home decorating to turn into a home disaster.”

  • The top three days for home candle fires are Christmas Day, New Year’s Day and New Year’s Eve.
  • More than half of the home decoration fires in December are started by candles.
  • A heat source too close to the Christmas tree causes one in every four winter fires.
  • On average, one of every 52 reported home Christmas tree fires resulted in death.

In addition to exercising caution with candles and heat sources, it is important to follow manufacturers’ guidelines for holiday lighting, Lee says. “According to the National Fire Protection Association, electrical distribution or lighting equipment was involved in 44% of home Christmas tree fires. Though Christmas tree fires may not be common, they can be devastating to more than the house itself. They can destroy irreplaceable photos, mementos, and family heirlooms and even cost lives,” Lee says. “To help keep your holidays bright and your home and family safe, use common sense with candles and tree placement, and follow these important home decorating guidelines.”

  • Only use decorations that are flame-retardant or not flammable.
  • Check holiday lights each year for frayed wires or excessive wear.
  • Don’t link more than three strands of holiday lights.

“In a year when so many of the things we take for granted have changed, we know people will still come together – in person or virtually – to celebrate family and holiday traditions,” Lee says. “‘Stay safe’ has become a common expression in the context of public health, but this holiday season, we urge all -area home and business owners to think about ‘staying safe’ in their homes as they prepare for and enjoy the holiday season.” SERVPRO is an industry leader and provider of fire and water cleanup and restoration services. For more fire safety tips and information about fire and water damage restoration services, please visit www.SERVPROsoutheaststarkcounty.com.

For more information on SERVPRO of South & East Stark County, please contact at 330-823-4088.

Be Fire Safe at Home or Work During the Holidays

12/17/2020 (Permalink)

Tree Office Be safe at work during the Holidays. Call SERVPRO if you need any emergency fire cleanup or restoration.

It's that time of year when we begin to celebrate the holidays and "deck the halls" – but be careful not to start a fire in the halls. We at SERVPRO of South & East Stark County have a list of tips that we believe will help prevent fires and holiday disasters in your home or business.

During the holidays we don’t think about fires starting, but it is a very serious issue and can happen to anyone – especially during this time of year when there are a lot of electrical decorative items being used to celebrate the holidays.

Here are a few precautionary advice and tips:

  • Purchase a fresh tree. The needles on fresh trees are a true green color and difficult to pull back from the branches. Usually, the needles are harder to break from fresh trees. Old trees, on the other hand, are dry and brittle with needles that easily break. Keep your tree well-watered until you discard it.
  • Don't go overboard on electrical cords. Connect lights to an extension cord before plugging the cord into the electrical outlet. Also, refrain from linking more than three strands of lights together and be sure to check the wires frequently to make sure they are not overloaded.
  • Candle safety. It's vital that lit candles are monitored and are away from flammable items, especially trees.
  • Turn holiday lights off when not home or leave work. Many people place their trees adorned with beautiful lights right at a window where outsiders can view them. But unattended holiday displays can be a bad idea. Be sure to turn the lights off when you're not home so that they don't cause electrical hazards.
  • Smoke Detectors are Vital. Be sure you have working smoke detectors throughout your home on every level of your home or business. The detectors will alert you if they sense smoke from fires.

If you experience a fire damage in your home or business, call the professionals at 330-823-4088 to help restore your home or business.

When You Have Winter Storm Damage to Your Home in Alliance, Ohio, We are Here to Help!

12/11/2020 (Permalink)

Snow House Snow damage to an Alliance home. Our crews had to cleanup the water that entered the home through the roof.

Snowstorms can be scary and unpredictable, but instead of panicking, we encourage you to prepare for the worst that could happen. The following are helpful tips to prepare your home before the cold and snow occurs this winter.

Weatherproof your home.

  • Insulate any water lines that run along exterior walls so your water supply will be less likely to freeze.
  • Caulk and weather-strip doors and windows.
  • Insulate walls and attic.
  • Install storm or thermal-pane windows or cover windows with plastic from the inside.
  • Repair roof leaks and cut away tree branches that could fall on your home or other structure during a storm.

Have your chimney or flue inspected each year.

If you plan to use a fireplace or wood stove for emergency heating, have your chimney or flue inspected each year. Ask your local fire department to recommend an inspector or find one online.

Install a smoke detector and a battery-operated carbon monoxide detector.

  • If you will be using a fireplace, wood stove, or kerosene heater, install a smoke detector and a battery-operated carbon monoxide detector near the area to be heated. Test them monthly and replace batteries twice a year.
  • Keep a multipurpose, dry-chemical fire extinguisher nearby.
  • All fuel-burning equipment should be vented to the outside.
  • Each winter season have your furnace system and vent checked by a qualified technician to ensure they are functioning properly.


When a winter storm damages your structure, and you are needing a restoration company to remediate and restore your home, our company is the one to call. SERVPRO of South & East Stark County is available to help restore your home or commercial property following a storm and water loss. This includes water extraction caused by flooding or water leaks in your roof or basement; contents restoration; fire damage that may have been caused by circuit shortages or electrical outbreaks and downed trees that damaged property.

If you’ve ever been affected by a winter storm or natural disaster, you’d know that SERVPRO of South & East Stark County is never far behind.
We encourage you always to be prepared, as our team is always ready to help! Call us 24/7 at 330-823-4088!

We Work with Many Franchise Commercial Companies in Canton, OH

12/11/2020 (Permalink)

Fire Hotel We work with many hotel franchises to restore their structure that has been damaged by a fire or water in Canton, Ohio.

SERVPRO of South & East Stark County is a local franchise that services the Stark County area and more! We are one of over 1700 franchises in the United States. Our corporate headquarters, currently located in Gallatin, Tennessee, has been around since 1967. We are a part of a huge network of franchises, so we know how important it is to service and do our job by the book.

SERVPRO is a preferred vendor for many franchise hotels and restaurant chains. We know when we get a call for a fire or flood damage or mold cleaning and remediation it is important to arrive within the hour of the call to restore the business quickly to avoid lost revenue. We will also take the time to go over the requirements that your franchises have put in place, so as the manager you can relax knowing you are in good hands. Our estimators and crew technicians will follow procedures put in place by your corporate headquarters.

Commercial Building Restoration Services

SERVPRO of South & East Stark County responds quickly to your Canton fire, water, or mold damage emergency, 24 hours a day. Whether the damage occurs in a small business building or a big box store, we have the training, experience, and equipment to handle the situation. Our national network of 1,700 Franchises gives us access to personnel and resources to respond to any size restoration emergency. Learn more about our commercial restoration services:

Don't trust your franchise to just any other restoration company, trust it with the ones who know Franchise Procedures! Call SERVPRO of South and East Stark County today at 330-823-4088.

Who Do You Call for Fire Damage Restoration in Canton, Ohio? SERVPRO of South and East Stark County, That’s Who!

12/5/2020 (Permalink)

Soot Wall If you experience a fire damage in your home, call SERVPRO of South & East Stark County to clean up and restore your Canton, Ohio home.

When you experience a fire, water, storm or mold damage in your Canton home or business you want a restoration company that is quick, professional and has a highly qualified cleanup and restoration team. SERVPRO of South & East Stark County crews are Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained and hold certifications in multiple specialties and have hands-on experience working on a range of disaster scenarios. Our customers benefit from our full-service one stop shop.  If you want to read our water damage blog, click here, or stay tuned for our storm and mold blog.

Fire Damage


Experiencing a fire is always challenging. SERVPRO of South & East Stark County has helped many families and businesses restore their property after such a devastating tragedy. Smoke and soot can affect the structure, but also your belongings inside. The sooner you start the cleanup and restoration process the quicker you will get back in your home or back to business. Our crews have the knowledge and experience to determine what to do with your salvageable and unsalvageable materials after a fire.

When we arrive, tarping and boarding up services are likely needed, and our crew accomplishes the tasks fast. Our project manager assesses the damage inside and out, which usually includes at least some water loss from the fire department’s hoses. Our technicians are qualified in water and fire clean up and restoration. This flexibility in response to both damages is why SERVPRO can offer a full-spectrum approach to the damage.

After the water has been extracted and the structure dried then the fire cleanup begins. Smoke and soot are largely protein-based, requiring abrasive tools and cleaning products to loosen the thin, tightly adhered film. Our technicians work swiftly yet carefully, knowing that inappropriate cleaning methods can make the damage worse. Odors linger, so our final efforts include a multi-step protocol that uses deep cleaning followed by advanced technologies such as thermal fogging or hydroxyl generation to rid your home of the smells inside and out.

Once, the soot and smoke has been cleaned then the rebuild restoration begins. Our construction division of highly qualified estimators, production managers, carpenters, painters, carpenters, and contractors will finish restoring your fire damaged structure to preloss condition.

If you experience a fire damage, please call the professional team of SERVPRO of South & East Stark County at 330-823-4088. Stay tuned to our Mold Damage Restoration Blog.

Who Do You Call for Property Cleanup and Restoration in Canton, Ohio? SERVPRO of South and East Stark County, That’s Who!

11/20/2020 (Permalink)

Man Couch Water If you experience a water damage in your home, call SERVPRO of South & East Stark County to clean up and restore your Canton, Ohio home.

When you experience a fire, water, storm or mold damage in your Canton home or business you want a restoration company that is quick, professional and has a highly qualified cleanup and restoration team. SERVPRO of South & East Stark County crews are Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained and hold certifications in multiple specialties and have hands-on experience working on a range of disaster scenarios. Our customers benefit from our full-service one stop shop. The next several blogs will be about how our crews cleanup and restore after a water, fire, storm and/or mold damage.

Water Damage

A water disaster can happen any time of day or night. Our company operates 24 hours a day – 365 days a year. Each water damage is different, and our team understands what is happening and what needs to be done. After the initial call to our office an estimator will be dispatched to your home or business to begin mitigation process.

Our crews understand using the proper equipment makes a difference in properly and efficiently drying down your structure to reduce time and expense. Scoping the area of the water damage involves locating all the areas of the structure into which water has intruded. They will also determine how much moisture has been absorbed into the structure and the contents in the home. After determining the affected area and all standing water has been extracted, professional drying equipment will be put in place to prevent secondary damages to the flooring or drywall affected by the water loss.

The equipment will be monitored and checked daily until all areas are completely dried. If a water damage claim was filed all documentation will be sent to an insurance adjuster or company. SERVPRO of South and East Stark County uses insurance-based pricing.

If you experience a water damage, please call the professional team of SERVPRO of South & East Stark County at 330-823-4088. Stay tuned to our next Blog: Fire Damage Restoration.

How to Prevent Water From Damaging your Home

10/27/2020 (Permalink)

Hot water tank SERVPRO of South & East Stark County can cleanup after a hot water tank breaks. Our crews were able to restore this basement in Lousiville, Ohio.

How to keep water from damaging your home! Water can spread quickly throughout your home, ruining your hardwood flooring, drywall, cabinets, and other household items. The good news is that water damage can be prevented with the right knowledge.

Below are several ways you can you protect your home from residential water damage:

  • Damaged & Leaky Pipes

Pipes are another large source of water damage in your home. What starts out as a small leak can quickly become a lot of mold in your home. Check the areas where your pipes might be tucked away, such as under the sink, for signs of water leaking for cracks, bulges, stains, and other signs of moisture on your ceiling or floors. If you see any signs of water damage, call a plumber right away to avoid larger problems in the future. Be sure to check and insulate your pipes every year before winter begins. Pipes can rupture and freeze within a few hours, soaking your entire house. 

  • Appliances

Many of the appliances in your home have running water such as your refrigerator, dishwasher, washing machine and hot water tank. As the appliances get older, their pipes can rust, and their hoses can weaken. Other common water damages include worn gaskets, broken doors, and clogged drains. If these appliances leak, they can release a large amount of water in a short amount of time and cause lots of issues. Make sure that you are caught up on maintenance on your appliances, and check the areas around and behind them regularly for signs of leaks.

  • Sinks & Tubs

Bathroom sink, shower and tub drains can become quickly clogged with dirt, grease, hair, and other substances. Pipes can break down, and structural damage is common. If drain clogs are not cleared, problems such as disease, sickness and aggravated health conditions could occur. If left unchecked, clogged drains can cause damage to other places in the home. When water is left running in or near a home it can cause water damage. Be sure to double check that you turn off your sinks, shower, sprinklers, and garden hoses after using them.

Sometimes natural events, such as a big storm, cause flooding in homes. While you cannot prevent weather events, you can help protect your home. Large amounts of water cannot be absorbed by the land, and may overflow into your home. A flood and sump pump alarm and warning system can help you protect your home against a natural water disaster.  Install foundation vents or sump pumps. You can also grade your lawn away from the house. Make sure you know where the water main is and shut it off when you leave for an extended period.

  • Structural Damage & Leaky Roofs

Moisture dripping through your concrete and crawl spaces can lead to mold and rotting. Check your home regularly for these signs. Cleaning your gutters regularly and maintaining your trees and vegetation will keep unwelcome water from damaging your walls and foundation. Yet another thing that can leak in your home is your roof. If you notice water dripping into your home during a rainstorm, you have an issue with a leaky roof. Consult a professional to fix the issue. Be sure to take care of the problem quickly, especially if you are expecting bad weather in your area.

Residential water damage can be caused by natural disasters, clogged drains, or damaged pipes. With the right precautions, you will not have to worry about water damage for years to come. If you do experience a water damage, calling a professional water clean up and restoration company is the best thing to do to make sure your home is properly dried. Our team at SERVPRO of South & East Stark County is available 24 hours a day at 330-823-4088.

Fire Safety Tips for Homeowners in Louisville, Ohio

10/16/2020 (Permalink)

Smoke Alarm A working smoke alarm increases your chance to survive a deadly home fire in Louisville, Ohio.

Every second counts during a fire. It is essential to be prepared before a fire strikes your home!

Some tips to help prepare for this include:

Create and Practice a Fire Escape Plan

  • Have two ways of getting out of your home in the event your primary way out is blocked by fire or smoke.
  • A secondary route may include exiting your window onto a neighboring roof, tree or store a fire ladder under your bed.
  • Check your windows and screens twice a year to insure they are not stuck and can be removed easily.
  • Practice feeling your way out of your home with your eyes closed in case your house is full of black smoke during a fire.
  • Teach your children not to hide or be afraid of firefighters.

A Working Smoke Alarm Significantly Increases You Surviving a Home Fire

  • Test Batteries Often
  • Install a battery and hard-wired smoke alarm
  • Replace batteries once a year unless it is a non-replaceable 10-year lithium battery
  • Install smoke alarms on every level of your home, including basements, both inside and outside bedrooms
  • Replace entire smoke alarm every 8-10 years or according to manufacturer instructions
  • Never disable a smoke alarm

According to www.ready.gov it is Always Important to Do the Following Before a Fire

  1. make digital copies of valuable documents and records like birth certificates.
  2. Sleep with the door open.
  3. Contact your local fire department for information on training on the proper use and maintenance of fire extinguishers.
  4. Consider installing an automatic fire sprinkler in your home.

If you have suffered a fire damage in Louisville, Ohio please call SERVPRO of South & East Stark County. It is essential to call a preferred and reputable restoration company that your insurance company works with. We can help restore your home or business to preloss condition call us 24 hours a day at 330-823-4088 or visit www.SERVPROsoutheaststarkcounty.com.

Stay tuned for What to do During a Fire!

September is National Preparedness Month - Tips for Navarre Homeowners

9/10/2020 (Permalink)

Words National Preparedness Month Be prepared - Make a Plan Today! September is National Preparedness Month. SERVPRO of S&E Stark County is here to help cleanup after a disaster.

September is recognized as National Preparedness Month to remind everyone that “we must all take action, now and throughout the year, for the types of emergencies that could affect us where we live, work, and also where we visit,” (ready.gov).

It is important for you and your family to have a plan in case of a disaster.

  1. Weather Alerts: You may receive them on your television, phone, public address system or a weather radio.
  2. Shelter plan: Do you shelter at home or a public facility? If you are sheltering at home you need two-three days of necessary items such as food, water, medications, etc. If you need to find a shelter; text shelter on your phone and enter your zip-code and you will receive a list of all local shelters.
  3. Evacuation plan: Practice with your family all the available exits in case of an emergency. Make sure you practice a secondary evacuation in case the first route is blocked.
  4. Communication plan: Many times, your family members may be in the community whether they are at school, sports practice, or work. Make sure your family has a list of important family and friends phone numbers. Also, include doctors and emergency medical facilities.
  5. Emergency preparedness kit: The kit should include basic items first aid, food, water, flashlight, batteries, cash, paper, pencils, cell phones and anything you may need for a couple of days.

In all the steps please consider the senior citizens children and pets in your home. For further information and resources visit the website www.ready.gov on how to make a plan.

SERVPRO of South & East Stark County is always here to help clean up and restore fire water or storm disaster call us at 330-823-4088 or visit www.SERVPROsoutheaststarkcounty.com.

Home Fires in Alliance, Ohio

9/8/2020 (Permalink)

fire home If you experience a home fire, call SERVPRO of South & East Stark County at 330-823-4088 to clean up and restore your home in Alliance, Ohio.

A fire can destroy your home in 2-5 minutes. It is important to be prepared before a fire strikes your life, your belongings, and your structure. Remember it only takes 30 seconds for a small flame to become a major fire and fill your home with black smoke making it hard to see. The heat of a fire can be 100 degrees at floor level and 600 degrees at eye level. If ever in a fire always stay low and go! Did you know that according to www.ready.gov asphyxiation is the leading cause of fire deaths, exceeding burns by 3-to-1 ratio?

Our next blogs will discuss: 

  • What to do before a fire?
  • What to do during a fire?
  • What to do after a fire?
  • How to prevent a fire?

If you have suffered a fire damage in Alliance, Ohio located in Stark County, please call SERVPRO of South & East Stark County. It is essential to call a preferred and reputable restoration company that your insurance company works with. We can help restore your home or business to preloss condition call us 24 hours a day at 330-823-4088 or visit www.SERVPROsoutheaststarkcounty.com.

Stay tuned for What to do Before a Fire!

Mold Remediation in Dover, Ohio

7/29/2020 (Permalink)

Mold Wall SERVPRO of South & East Stark County specialize in mold remediation in Dover, Ohio.

When water intrudes a structure during a storm and if is not professionally cleaned up, mold can quickly become a problem in your home or business. Mold can cause health effects and can also cause significant damage to your property. SERVPRO of South & East Stark County crews have the training, protective gear, and specialized equipment necessary to handle your mold problem.

Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a “typical” mold removal process. After calling SERVPRO of South & East Stark County, the mold cleanup and restoration process begins. Our production manager will ask a series of questions to help determine the necessary equipment, resources, and personnel needed for your mold remediation. An estimator will carefully inspect for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view.

Mold Containment

Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO® technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Removing Mold & Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth.

Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

The SERVPRO of South & East Stark County crews understand mold and mold growth and have the training and equipment to remediate mold in your home or business. Call us today at 330-823-4088.

Be Fire Safe During the 4th of July

6/30/2020 (Permalink)

Fireworks If you experience a fire caused from fireworks, grilling or campfires please call SERVPRO of S&E Stark County to cleanup and restore your home.

With the Fourth of July coming up, it is a good time to learn about fire damage caused by fireworks and grilling. They both can pose risks to property, so following the below tips will ensure a safe holiday and a Happy 4th of July in Canton, Ohio:

Fireworks safety:

  • Always read directions first
  • Always have an adult present
  • Use fireworks outdoors only
  • Light one at a time and keep a safe distance
  • Never point or throw fireworks at another person
  • Have a bucket of water and a hose handy
  • Never carry fireworks in your pockets.

Safe grilling:

  • Use gas and charcoal barbecue grills outside only
  • Position grills far from siding, branches, and house eaves
  • Keep children and pets a least three feet away
  • Never added charcoal starter fluid when coals are ignited
  • Always follow the instructions when using grills
  • Supervise a barbecue grill when in use

Following the above tips will make for a safe celebration, however, if you do experience a fire disaster, SERVPRO of South and East Stark County is here to help. Just remember that fire damage can lead to many more problems where our SERVPRO services may be needed. If the fire department was called to put out the flames, then not only will you have fire, soot, and smoke damage, but you will need water cleanup and restoration services.

If you have fire damage to your home or business, please call the professionals at SERVPRO of Stark County at 330-823-4088. Our professional crews are available 24 hours a day – 7 days a week, even on holidays! Your property and belongings will be restored with care! SERVPRO of We wish everyone a very safe and Happy 4th of July!

SERVPRO is Here to Help!

6/23/2020 (Permalink)

Men & Woman SERVPRO of South & East Stark County crews are here to help home and business owners after a water, fire or storm disaster.

The SERVPRO of South & East Stark County team takes pride in the ability to help when home and business owners experience the devastation of a storm, water, or fire disaster. When you call SERVPRO of South & East Stark County at 330-823-4088, you will be greeted with kindness and compassion by our Administrative Assistance, Tracy, that has been with the company for over 20 years or Rhonda our Office Manager that has been here for 12 years. With both of their vast knowledge with clean up and restoration they will guide you in the necessary steps you must take to get your home or business to preloss condition. Our amazing estimators Joe, Alex and Heather will guide you through our process, paperwork and guide our knowledgeable crews through the whole process. Whether you are calling about an initial loss, an ongoing loss, or an emergency call, our team will walk you through each step, gathering important insurance information, and answer any questions you may have. We are available 24 hours a day, 365 days a year. Visit our website at https://www.SERVPROsoutheaststarkcounty.com/ for a list of all of our services.

Flooding Cleanup & Restoration

6/4/2020 (Permalink)

Drying Equipment SERVPRO has specialized drying equipment to dry-out and restore your home after water damage due to flooding in Louisville, Ohio.

When your house floods, the water can cause severe devastation to the structure of the house, your belongings, and the health of the inside environment. Flood waters contain mud and many contaminants that can be hazardous to your health along with ruining your belongings. High dollar items can get ruined all at once, even with just an inch of water. When the flood waters enter your home, it can destroy your carpeting, wallboard, appliances, and furniture. A more severe storm or deeper flood may add damage to even more expensive systems, like your ducts, the heater and air conditioner, roofing, private sewage and well systems, utilities, and the foundation.

Flooded House Clean Up

If you do experience flood water in your home or business, it is important to remove and throw out porous wood, upholstered furniture or plush toys that may become in contact with floodwaters. The reason is to reduce mold development that will cause secondary damage. It is necessary to dry out your affected areas of your home or pieces of furniture inside for 48 hours.

If, you have had flooding, you must ensure that everything indoors is not contaminated. Dry your home or business and everything in it. Cleaning appropriately will eliminate any dangerous microscopic organisms and infections, and drying will keep biological mold from forming or expanding. When clearing out your flooded home, or business:
1. Discard wet materials that cannot be cleaned.
2. For protection purposes, take photos of all the house flooding harmed property that you should discard.
3. Wash blinds, apparel, and bedding with hot sudsy water. Blanch them at whatever point conceivable and afterward dry and iron them.
4. Flush floor coverings and furniture with clean water, and cleanser and air-dry them.

When your home is flooded, the first step it to assess the damage and call a local water restoration company. The quicker you can remove the water from your home and begin the dry out process the better your chances that secondary damage like mold does not start. Call the professional crews at SERVPRO of South and East Stark County at 330-823-4088 to begin the cleanup and restoration process.

Storm Damage Safety Tips for Homeowners in Stark County, Ohio

4/13/2020 (Permalink)

Lightning SERVPRO of South & East Stark County can clean up and rebuild your home after storm damage in Stark County, Ohio.

Storm safety tips

Spring is here and Stark County, Ohio has already had severe weather.  Many homes have already had major damage in just minutes from thunderstorms, heavy rain, flooding, lightning, hail and even a tornado. Homeowners should always have a disaster plan of action and a basic emergency kit ready for when a severe storm strikes.

Here are a few suggestions to be prepared before and during the storm:

  1. A family disaster plan should include where to assemble in the house when the storm hits such as an interior room or basement.
  2. Have a back-up phone if your phone system requires electricity to work, plan to have a standard telephone or cellular phone.
  3. First aid kit which includes sterile dressings, antibiotic ointment, scissors, thermometer, non-prescription drugs such as pain relievers, prescription medication and supplies.
  4. Copies of insurance policies, identification, bank account records in a waterproof container.
  5. Food at least a three-day supply of non-perishable food for adults, children, babies and pets along with the can opener.
  6. Secure your outdoor furniture, secure any items that can be blown by high-winds.
  7. Use flashlights, not candles. During a power outage, use battery operated flashlights, and not candles, due to the risk of fire.
  8. Have fresh drinking water and ice. Freeze containers filled with water and placed in refrigerator during an outage to prevent food from spoiling.

Why Call SERVPRO of S&E Stark County

SERVPRO of SERVPRO of S&E Stark County specializes in the cleanup and restoration of commercial and residential property after a storm damage event. Our staff is highly trained in property damage restoration. We will respond quickly to the Louisville, Alliance, Navarre, Brewster, Beach City, Waynesburg, Canton, New Philadelphia, Dover and surrounding communities. Our knowledgeable, highly trained and IICRC certified crews are available 24/7/365 days a year. Call us today at 330-823-4088.

Water Damage Cleanup in your Basement in Dover, Ohio.

4/13/2020 (Permalink)

Basement SERVPRO Airmovers SERVPRO of South & East Stark County can cleanup and restore your basement from water damage in Dover, Ohio.

After a water loss the first 24 hours are the most important in preventing secondary or permanent damage to your home.  Calling a professional water restoration company, like SERVPRO of South & East Stark County can ensure that the water damage will properly be cleaned up and your home restored.  Our IICRC certified crews will complete the following steps: 

INSPECTION

Our crews will inspect all the affected areas to determine the extent of the water damage. Once all areas have been checked by monitoring equipment the estimator will review all the findings and answer and questions before beginning the dry-out process.

EMERGENCY SERVICES

The initial step will be to protect your home or business as well as all your belongings and other contents by extracting any excess water to prevent further damage. Once, all the water has been removed and the areas prepped the drying equipment of air movers and dehumidifiers will be placed.

Monitoring

A daily monitoring process of the humidity in the air along with checking the structure and flooring with a moisture meter to ensure that the areas are dried to appropriate industry standards. The crew chief will update the homeowner with consistent communication along with sending any reports to your insurance company.

Restoration services

Once the drying equipment has been removed then all necessary repair to the structure, reinstall carpets, and cleaning of the affected areas of your property and contents will be completed. A final walk through with the crew chief of the job-site will be conducted to make sure there aren’t any questions or concerns by the homeowner and to endure that the home is returned to its preloss condition.

SERVPRO of South & East Stark County will respond quickly to all water damages to homes and businesses that are located in the Louisville, Alliance, Navarre, Brewster, Beach City, Waynesburg, Canton, New Philadelphia, Dover and surrounding communities. Our knowledgeable, highly trained and IICRC certified crews are available 24/7/365 days a year. Call us today at 330-823-4088.

Flooding from Storms in Alliance, Ohio

4/10/2020 (Permalink)

House Water If you suffer water damage from flooding, call SERVPRO of South & East Stark County to clean up and restore your home!

The devastating storms that happened this week in Canton, Ohio left severe flooding damage in its path. Immediate action is needed for the least amount of water damage. You need to call a storm damage company that has the experience and knowledge to clean up and restore your home or business from flooding.  We can handle any size disaster and can respond immediately to storm and flooding conditions, since we are available 24-hours a day!

These are some of the flood terms used to identify a flood hazard:

flood watch indicates that conditions are favorable for flooding to developed. Be prepared to move to higher ground.

flood warning means that flooding is occurring or will occur soon. If advised to evacuate, do so immediately.

flash flood warning means that flash flooding is occurring or imminent. Move to higher grounds immediately.

If your property does require storm damage restoration due to flooding, call SERVPRO of South & East Stark County at 330-823-4088. 

Taking Special Protocol During this Time in Residential Homes and in Commercial Buildings

4/7/2020 (Permalink)

Man PPE SERVPRO crews are wearing PPE to keep our crews and customers safe in Stark and Summit County, Ohio during the Covid-19 outbreak.

Laurie the owner of SERVPRO of South & East Stark County wants to give you a peace of mind that we are following the states guidelines in operating and servicing our customers in residential homes and commercial buildings. Being a locally owned and operated franchised company during this time of the COVID-19 virus situation, we wanted to provide you with confidence in our efforts to manage this situation. Our main goal is to protect our customers, our employees and the communities that we are serving. We have taken the proper steps and precautions to train our employees to limit the spread of the virus while continuing to do our job in making fire or water damage, “Like it never even happened.”

We have implemented the following procedures throughout the company:

• We are open and have taken steps to ensure that we continue to keep our operations clean and safe.
• We have advised all employees to stay home if they are sick, and to follow proper “social distancing” etiquette and hand hygiene at all times.
• We have instructed our employees to thoroughly clean and disinfect all materials and equipment prior to any customer visits.
• All of our equipment being left at a home or business will be cleaned and disinfected prior to leaving our facility.
• Employees are required to wipe down and disinfect any surfaces that they may come into contact with while at a customer’s location.
• We have asked all employees whether they have traveled out of the country to any of the affected areas, or had contact with anyone who tested positive for the virus, and if they have, to report it to us immediately.

This is an evolving situation, but we remain committed to providing you with the best services possible. As additional information becomes available, we will update these procedures as necessary to protect the safety of our customers, our team members, and our community.

Thank you for your business!

Hotel/Motel Fire Safety in Canton Ohio

4/6/2020 (Permalink)

Hotel Fire Hotel/motel fires can happen anywhere in the world. SERVPRO of South & East Stark County can help restore your property to preloss condition.

Hotel/Motel Fire Safety

When traveling the last thing you want to think about is the possibility of a fire at the hotel you’re staying. Hotel fires can be very deadly, often taking the lives of travelers that are unaware of the danger and are unprepared for it. Many of the lives lost away from home, especially in hotel fires, could have been saved. In fact, it is unlikely that you will ever be involved in a hotel/motel fire emergency. Hotel guests are more likely to die from smoke and panic then from the fire itself. Below are a few fire and smoke safety tips:

Fire Safety Tips

  1. Keep your room key close to your bed and in the same place to eliminate hunting for it.
  2. Consider packing a flashlight and duct tape to seal out smoke.
  3. Recognize the sound of the fire alarm. If you are awake and by telephone call, siren, alarm, yelling, or pounding on your door, act! Don’t write it off to pranks. Never go to investigate. Leave the building immediately.
  4. Know how to activate the alarm. Sound the alarm no matter how small the fire. Only fight small fires. Report it first. Use a fire extinguisher and keep your back to an exit.
  5. Always stay out of the way and follow directions of all emergency personnel.

Smoke Safety Tips

Smoke flows quickly through a building and can blind and suffocate you. Deadly gases can overcome you in seconds.

  • If you have to exit through smoke, roll off your bed and crawl low on your hands and knees. Smoke rises, so cleaner air will be near the floor. Keep your head 12 to 24 inches above the floor.
  • Smoke is warmer than air and accumulates near the ceiling, blocking your view of exit signs.
  • Smoke irritate your eyes. No matter how hard you try, you won’t be able to keep your eyes open.

When disaster strikes at a hotel/motel, the help of a specialized team is critical in assuring that normal operations resume as quickly and safely as possible. If you experience a fire to your hotel/motel property, the SERVPRO of South & East Stark County crews are highly trained to clean up and restore your property. No job is too big for us! www.SERVPROsoutheaststarkcounty.com

Why Choose SERVPRO of South & East Stark for your Water, Fire, Storm or Mold Cleanup?

3/26/2020 (Permalink)

SERVPRO Trucks SERVPRO of S&E Stark County is available 24-hours a day to help clean up and restore your home or business after a fire, water or storm disaster.

Each SERVPRO is locally owned and operated. Our corporate office in Tennessee has the following mission and vision statement that each franchise follows:

Mission:

To develop a team of quality people who focus on excellent service, fairness and mutual respect.

Vision:

To be the premier cleaning and restoration company in the world.

At SERVPRO of South & East Stark County

We work with many families and business owners that have suffered from a water, fire, storm or mold damage. It is devastating for our customers and we make sure that our customers receive the best service from our staff who takes great pride in the jobs that we do from beginning to end.

Here are some of our recent comments from SERVPRO of South & East customers:

facilities manager

Call them, were here in 1 hour. Did great job. "Like it never even happened." Thanks, Buckeye Packaging.

Feb 06, 2020

  • Dale H. reviewed SERVPRO of South & East Stark County

Basement cleanup from sump pump failure

SERVPRO went above and beyond our expectations on the cleanup of our basement. They were professional, courteous and made sure we were totally satisfied with their work before they considered the work complete. I would definitely recommend SERVPRO to do any cleanup work you need. Jan. 2020.

Jan 08, 2020

  • Mike M. reviewed SERVPRO of South & East Stark County

Why Call SERVPRO of S&E Stark County

SERVPRO of SERVPRO of S&E Stark County specializes in the cleanup and restoration of commercial and residential property after a storm damage event. Our staff is highly trained in property damage restoration. We will respond quickly to the Louisville, Alliance, Navarre, Brewster, Beach City, Waynesburg, Canton, New Philadelphia, Dover and surrounding communities. Our knowledgeable, highly trained and IICRC certified crews are available 24/7/365 days a year. Call us today at 330-823-4088.

SERVPRO is Here to Help Stop the Spread of Germs in Stark County, Ohio

3/12/2020 (Permalink)

Bacteria SERVPRO Logo SERVPRO of South & East Stark County has crews available to help with a proactive cleaning against the spread of germs in Stark County, Ohio.

SERVPRO® of South & East Stark County is offering our local businesses a proactive cleaning to minimize the transmission of emerging viral pathogens to contain the spread of germs. We have the specialized training and cleaning products that will disinfect and get your property back to business.

Cleanup Scope of Work and Planning

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum. These same surfaces are mentioned in the CDC’s guidance for commercial spaces as well, including:

Kitchen/Food Areas

  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving and Racks
  • Sales Counters
  • Carpets and rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

About SERVPRO of S&E Stark County

SERVPRO of SERVPRO of S&E Stark County specializes in the cleanup and restoration of commercial and residential property after a biohazard event. Our staff is highly trained in property damage restoration. We will respond quickly to the Louisville, Alliance, Navarre, Brewster, Beach City, Waynesburg, Canton, New Philadelphia, Dover and surrounding communities. SERVPRO® professionals are trained in adhering to the highest cleaning and sanitation standards. Call us today at 330-823-4088. SERVPRO can help! The #1 Choice in Cleanup and Restoration.

SERVPRO of South & East Stark County can Restore and Rebuild your Home after a Storm

3/12/2020 (Permalink)

Tarped Roof SERVPRO of South & East Stark County has crews available 24/7 for emergency storm damage clean up and restoration in Stark County, Ohio.

Did you know that SERVPRO of South & East Stark County has the ability to cleanup, restore and rebuild your residential home or commercial building after a severe storm? Who do you call after the storm has left a tree on your roof and water in your structure?

SERVPRO of South & East Stark County has a professional and knowledgeable team who consistently works hard to quickly and efficiently clean up after a disaster. We have an after-hours crew that is available 24/7 to board up or roof tarp a home or building that has been damaged by wind, heavy rain and fallen trees. After the tree is removed and the roof is tarped, and all windows boarded up our restoration crew will remediate any standing water and then place air movers and dehumidifiers to completely dry-out your structure. After the dry out is completed our highly skilled construction team was able to rebuild the roof and all structural damage. Call us today, your one stop shop for your next storm damage clean up!

About SERVPRO of S&E Stark County

SERVPRO of SERVPRO of S&E Stark County specializes in the cleanup and restoration of commercial and residential property after a storm damage event. Our staff is highly trained in property damage restoration. We will respond quickly to the Louisville, Alliance, Navarre, Brewster, Beach City, Waynesburg, Canton, New Philadelphia, Dover and surrounding communities. Our knowledgeable, highly trained and IICRC certified crews are available 24/7/365 days a year. Call us today at 330-823-4088.

How to Clean up a Water Damage from a Sump Pump Failure

3/10/2020 (Permalink)

SERVPRO drying equipment SERVPRO of South & East Stark County have the equipment and the IICRC certified team to clean up a sump pump water damage.

When a sump pump fails, your basement might end up flooding. Basement flooding can produce extensive water damage to your structure and all your contents. A sump pump can fail by not follow simple maintenance updates by many homeowners.

Don’t wait until your basement floods to do the following maintenance:

  1. Remove debris like pebbles or mud in the sump pit to prevent clogging.
  2. Test the speed of the pump by pouring in a bucket of water number.
  3. Go outside to make sure water is being pumped away from your home.
  4. Ensure the float component can move freely.
  5. Check drain lines for corrosion.
  6. Create a back-up plan for power outages like a battery or a generator.

If you do end up with a flooded basement with water damage it is important to cleanup the water quickly. Here are several steps:

Step 1: Removal – extract all the excessive water that is in the basement. The longer the water sits, the more damage it will cause.

Step 2: Cleaning – When all the water has been removed, it is important to clean and disinfect the areas. Depending on the category of the water, you might need to remove all padding and carpeting. If the water has traveled up any dry walls – baseboards need to be removed and holes drilled in the base of the walls. If the water is contaminated then the dry walls need to be cut and removed.

Step 3: Drying – Placing industrial strength air-movers to produce proper air flow and dehumidifiers to remove all moisture in the air need to be placed in the affected area. It is vital to dry the entire area completely to prevent mold from spreading after the water damage, the entire basement and sump pump pit must be dried properly.

If the severity of your water damage is extensive it is important to call in a professional restoration company. SERVPRO of South & East Stark County has the tools and equipment to test the walls and floors to locate the water damage. If any water hasn’t been properly dried then the possibility of mold can grow which will cause secondary water damage.

About SERVPRO of S&E Stark County

SERVPRO of SERVPRO of S&E Stark County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. We will respond quickly to the Louisville, Alliance, Navarre, Brewster, Beach City, Waynesburg, Canton, New Philadelphia, Dover and surrounding communities. Our knowledgeable, highly trained and IICRC certified crews are available 24/7/365 days a year. Call us today at 330-823-4088.

Water Damage Tips for Homeowners in Alliance, Ohio

3/6/2020 (Permalink)

SERVPRO equipment Hardwood Floor SERVPRO of South & East Stark County can clean up any type of water damage in Stark County Ohio.

Dealing with flood damage in addition to water damage in the home is frequently considered to be very upsetting and confusing. Where to begin, how to clean it up and what products and equipment to use are frequently asked questions after a water disaster. Water damage may create relentless issues in a home, if not properly dried. The secondary damage from water damage may produce fungus or mold. This decreases the value of the air quality in the home and often makes a hazardous and unsafe area to live.

Residents of Louisville, Minerva and Alliance OHIO should follow these emergency water damage Tips:

  • Shut off the water source, if possible or contact a qualified professional to stop the water source.
  • Turn off circuit breakers for what areas of the building when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water or pass by my mapping and blogging.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Move any paintings, art objects, computers, documents, and any other sensitive valuables to a dry place.
  • Do not use your household vacuum cleaner to remove water! This could cause an electrical shock or damage to the device.

Mitigation and restoration companies present a collection of professionals that are able to go to the home, discover the source of the water damage and also flood damage, as well as use the professional techniques to clean up the problem. SERVPRO of Southeast Stark County has been in business for over 20 years and has the experience, equipment and trained technicians to help you with your next water loss. Call us today at 330-823-4088.

SERVPRO of South & East Stark County is Hiring a Fire & Water Technician

2/18/2020 (Permalink)

Words Here to Help SERVPRO of South & East Stark County is Hiring a Fire & Water Technician.

Breaking News….. SERVPRO of South & East Stark County is hiring a Fire & Water Technician. Do you love the challenge of leading a team and helping customers through a difficult situation?  We are a nationally recognized clean up and restoration company that is locally owned and operated in Stark County, Ohio. As a technician, you will be making a difference in the lives of our customers each day that have suffered a major disaster to their home or business. We have a sincere desire of helping make fire and water damage “Like it never even happened!”  Our franchise is seeking a team member who has a great attitude, can work efficiently in high demand situations, and is dependable and energetic. As a valued member of our team, you will be part of a company that has been around for over 40 years.

Hours: 40 hours/week, flexible to work overtime when required.

SOME OF THE RESPONSIBILITIES:

Respond to and manage water, fire and mold losses.
Ensure job processes and procedures are followed.
Monitor projects to completion.
Maintain equipment and vehicle inventory.

MINIMUM REQUIREMENTS:

  • Must have a professional appearance and great attitude.
  • Must have a valid driver license with a reasonable driving record.
  • Ability to pass a criminal background check with no felony convictions or misdemeanors involving violence or theft.
  • Must be able to pass a drug test.
  • We provide 24-hour emergency services, must be willing to be on call, as needed.
    Some night and weekend work is required.
  • Must be able to lift a minimum of 50 pounds.

3 ways to apply:


1. Call our office at 330-823-4088
2. Stop by and fill out a job application at 3317 Orion St NW, North Canton OH 44720
3. E-mail resume to spworks03@gmail.com.

Learn more about our company at www.SERVPROsoutheaststarkcounty.com

Alliance Homeowners: We specialize in Fire Damage Cleanup & Restoration

2/12/2020 (Permalink)

Cabinets microwave smoke soot residue Fire, soot and smoke damage to a kitchen in Alliance, Ohio. SERVPRO crews will clean up and restore to preloss condition.

You wake up in the middle of the night to a smell of smoke, would you know what to do? Your ability to get yourself and your family out depends on the advance warning of your fire alarm and planning your fire escape plan of action.

Once a fire has begun it can spread rapidly throughout your home in a matter of minutes. Practice a walk-through of your home and inspect all possible exits and escape routes. Households with children should consider drawing a floor plan of your home, finding two ways out of each room, including windows and doors. Practicing fire safety is one of the best methods that individuals can use to keep themselves and their household protected against a disaster. Fires can start by many reasons, but knowing a few prevention tips can reduce them from happening.


Here are some home fire escape tips:

  • Install smoke detector on each level of your home and inside of each bedroom.
  • Check your smoke detector monthly to make sure it’s working properly. Change the batteries at least once a year.
  • Plan to assist family members who are an able to escape on their own.
  • Practice both your primary and alternative escape routes.
  • Check to make sure all windows open easily.
  • Yell or pound on walls to notify other family members of the fire.
  • Never waste time getting dressed or gathering valuables.
  • Always test doors for heat before opening.
  • Crawl on the floor stoop low to avoid smoke.
  • Exit quickly and calmly. Get out and stay out.
  • Go to the designated meeting place outside.
  • Make sure everyone is out of the house.
  • Call for help from a neighbor’s home.

If you have a fire what would you lose; your possessions, your home, your memories? You could save a life by being prepared with working smoke alarms a having a practice plan in place.  

After a fire, who would you call to come and clean up and restore your home? SERVPRO of South & East Stark County have the crews that are IICRC certified in fire clean up and restoration.  Call us today at 330-823-4088. Our professional crews are available 24 hours a day – 7 days a week, even on holidays! Your property and belongings will be restored with care! Visit our website at: https://www.SERVPROsoutheaststarkcounty.com/fire-smoke-damage-restoration

Fire, Water & Vandalism Home Insurance Claims

2/11/2020 (Permalink)

Ceiling Soot in Air vent SERVPRO of South & East Stark County can restore a home after fire, soot and smoke damage in Louisville, Ohio.

There are many different areas in your home that could cause water, fire or vandalism damage. Most homeowners carry insurance that will cover the cost to restore and rebuild a home after such a devastating event. Although, most water and fire damage can and should be avoided through proper maintenance.

Below is a list of hot-spots in each area of your home for insurance claims:

  • Roof- water can seep in for months, creating mold.
  • Laundry room- clean the dryer lint trap and air ducks to prevent fires.
  • Bathroom Plumbing- check your plumbing regularly for leaks.
  • Fireplace- have your chimney or wood stove cleaned annually.
  • Kitchen- Take care to avoid cooking fires.
  • Doors and windows- secured them to keep intruders out.
  • Garage- too much clutter can increase the chance of a fire.
  • Basement- inspect oil furnace yearly to avoid puff bags.
  • Outdoors- make sure tree limbs are trimmed so they can’t damage your home.

If you experience a water, fire or vandalism damage to your home, the SERVPRO of South & East Stark County team follows industry standards to restore your property and peace of mind through timely mitigation and following the insurance standards.  Our crews are highly trained to clean up and restore your home or building after a fire, water, vandalism damage. No job is to big for us! www.SERVPROsoutheaststarkcounty.com

10 Steps to Winterize your Canton, Ohio Home to Prevent Water Damage

1/31/2020 (Permalink)

Snow Plows Prevent water damage to your home by winterizing to before the next major snow storm in Canton, Ohio.

The next few months the Canton, Ohio area might experience several snowstorms. It is important to winterize your home to help prevent water damage from the freezing temperatures, snow and ice.

SERVPRO of South & East Stark County has these 10 steps to help winterize your home:

1. Change the filter in your furnace.

  1. Check the drafts. Use an incense stick or something else that has a little smoke not a lot. Hold it up to outlets, windows, and flash boards. If the smoke blows, grab some caulk and start sealing.
  2. Insulate your attic. And easy way to see if your attic has enough insulation is to see how quickly the snow melts from your roof compare it to your neighbors. If it is melting faster compared to other houses you have a problem.
  3. Clean out all those families from your gutter.
  4. If you have an older home, wrapping your water pipes in insulation might save you from a burst pipe when it freezes.
  5. Check all your smoke and carbon monoxide alarms. Change the batteries.
  6. Trim any tree limbs that could fall in damage property if covered in ice.
  7. Prepare a 48-hour emergency kit in case you get snowed in.
  8. Disconnect any outside hoses and irrigation systems to keep them from freezing and bursting.
  9. Think ahead on any building or remodeling projects you might want to start this coming spring. Schedule a meeting with a local contract that says your budget and needs.

All SERVPRO’s are locally owned and operated. We will respond quickly to fire, storm and water damages to homes and businesses that are in the Louisville, Alliance, Navarre, Brewster, Beach City, Waynesburg, Canton, New Philadelphia, Dover and surrounding communities. Our knowledgeable, highly trained and IICRC certified crews are available 24/7/365 days a year. Call us today at 330-823-4088.

Flooding Water Damage to Commercial Companies in Canton, Ohio

1/28/2020 (Permalink)

Hallway Air movers SERVPRO of South & East Stark County can dry-out and restore your business after a flood.

A flood in your business is a very stressful and destructive event. Preparation is a key component for making it through any type of water damage. Our company provides a free new cost assessment to your facility to take the stress off your shoulders. The Emergency Ready Profile (ERP) provides critical information needed to begin mitigation and restoration services. It is designed to serve as a quick reference of important building and contact information. Our SERVPRO team will guide a business owner through the process and do everything as quickly and efficiently as possible in offer to get your business back to normal.

The following is the SERVPRO Water Restoration Process:


1. Emergency Contact - The restoration process begins when you call us.

2. Inspection and Assessment - SERVPRO will determine the scope of your water damage at this stage.


3. Water Removal - This process begins almost immediately to remove the majority of the water.

4. Drying into Humidification – We use specialized equipment to remove any remaining water that is harder to access.

5. Cleaning and Sanitation- At this stage we clean all restore items and structure damaged by the water.
6. Restoration – This is the process of restoring your home or business to its preloss condition.

All SERVPRO’s are locally owned and operated. We will respond quickly to fire, storm and water damages to homes and businesses that are located in the Louisville, Alliance, Navarre, Brewster, Beach City, Waynesburg, Canton, New Philadelphia, Dover and surrounding communities. Our knowledgeable, highly trained and IICRC certified crews are available 24/7/365 days a year. Call us today at 330-823-4088.

Home Maintenance Checklist for January

1/27/2020 (Permalink)

Icicles Roof Prevent water damage to your home by removing ice dams that were produced from melting snow on your roof.

It’s the beginning of the New Year and its important to have a New Year’s Resolution to prevent water damage to your home by doing these 5 important home maintenance items:

  • Clean your pipes- de-scale your pipes overnight using vinegar. Make sure to brush up on white things you should and shouldn’t put down your dreams and what plumber suggest when cleaning your drinks.
  • Clean shower heads and taps- clean your your showerheads and taps from hard water deposits by soaking them in vinegar overnight. Clean out your Fossett aerators to improve water flow.
  • Clean and re-caulk- remove moldy, broken, or cracked caulk around bathtubs, showers, toilets, and sinks. We caulk these elements to keep them secure and safe from leaks, water damage, and more.
  • Get rid of ice dams- remove icicles and ice dams on your roof. When they melt, they can flood your roof, causing leaks and running the wood that makes up the top of your home.
  • Clean pop-up mechanisms-clean your pop-up sink mechanisms this week and ensure that you don’t have anything that’s clogging up your sink.

All SERVPRO’s are locally owned and operated. We will respond quickly to fire, storm and water damages to homes and businesses that are located in the Louisville, Alliance, Navarre, Brewster, Beach City, Waynesburg, Canton, New Philadelphia, Dover and surrounding communities. Our knowledgeable, highly trained and IICRC certified crews are available 24/7/365 days a year. Call us today at 330-823-4088.

How and When to Use a Fire Extinguisher in Your Building

1/9/2020 (Permalink)

Fire Extinguisher in Hallway Remember the acronym PASS to properly use a fire extinguisher.

You see smoke in the hallway of your building, would you know what to do or how to use a fire extinguisher? SERVPRO of South & East Stark County would like to provide you with some tips if you encounter a small office fire. First you should access the situation. Identify an escape, and the fire is not between you and the route. Alert your co-worker or other occupants of the building make sure someone has called the fire department. If the you are safe and from the toxic smoke produced by the fire and the fire is small. For example. It is contained to a single object, such as a wastebasket. If the fire is too large for you to handle then immediately escape from the building. If you are not in danger and feel that you can safely attempt to extinguish the fire, remember the acronym PASS to help you activate the extinguisher successfully.  

  • Pull the pin at the top of the extinguisher that prevents the handle from being pressed.
  • Aim the nozzle at the base of the fire.
  • Squeeze the handle to release the extinguishing agent.  
  • Sweep foam from side to side at the base of the fire.

If the fire re-ignites then repeat the above steps. Also, remember to check your extinguisher regularly to make sure the outside of the extinguisher is clean and all parts are operable and not damaged or restricted.

SERVPRO of South & East Stark County is locally owned and operated. We will respond quickly to fire, storm and water damages to homes and businesses that are located in the Louisville, Alliance, Navarre, Brewster, Beach City, Waynesburg, Canton, New Philadelphia, Dover and surrounding communities. Our knowledgeable, highly trained and IICRC certified crews are available 24/7/365 days a year. Call us today at 330-823-4088.

Water Damage to Commercial Properties in Stark County Ohio

1/7/2020 (Permalink)

Man, Equipment, Phone Call SERVPRO of South & East Stark County for a commercial ready plan for a water, storm or fire disaster in Stark County, Ohio.

Are you READY for what the New Year may bring your way? SERVPRO of South & East Stark County hopes that your business has a prosperous New Year! Although, a possible rainstorm or electrical fire can prevent this from happening. SERVPRO of South & East Stark County is here to make things "Like it never even happened," when it comes to fire and water disasters to your commercial building.

The best way to reduce business interruption following a disaster is to plan ahead. The businesses that survive a disaster have had an emergency preparedness plan in place. SERVPRO of South & East Stark County has developed a SERVPRO Emergency Ready Profile (ERP) for your business that will minimize business interruption by having an immediate plan of action. The ERP is a no charge and no obligation comprehensive document that contains critical information about your building, including emergency contact information, shut-off valve locations and priority areas. Having this information in hand helps you and SERVPRO to react to an unexpected disaster and quickly and effectively help minimize interruption. And, because disasters are unexpected, there is a Smartphone app and web version of the Program available to provide you with access to your ERP 24/7.

When fire or water damage puts things that matter most on the line, you need the very best help on the line as well. Call 330-823-4088 for the crew that is faster to any size disaster. SERVPRO is a leader in giving control back to business owners after the devastating effects from a pipe break, sump pump malfunction, toilet overflow, sprinkler malfunction, flood or fire. If you are located in Alliance, Louisville, Navarre, Brewster, Beach City, Waynesburg, East Canton, Carrollton or New Philadelphia we are the franchise to call.

Tips to Winterize Your Home in North Canton, Ohio

1/3/2020 (Permalink)

Mold in Attic Winterize your home to prevent water damage and mold growth to your home from winter storms in North Canton, Ohio.

Strong winds, snow, rain and ice can take a toll on a home and winter temperatures can also freeze pipes. During the winter season damage from anyone of these can damage property by allowing moisture to enter a property and cause water damage and mold growth. Because winter temperatures and weather-related storms can be so hard on a house, it’s important to take steps to prepare for the season and prevent problems occurring.

The following steps can help protect your home from winter weather water damage and mold growth:

  1. This includes insulating any exposed pipes and evaluate the homes attic, basement or crawlspace to see if it needs more insulation. This is also a good time to check to see if there is any water damage to these areas from existing leaks.
  2. Be sure the attic as well ventilated.
  3. Turn off the water to exterior hose spigots and if possible, cover the outside waterlines or spigots.
  4. Shut off and drain the outside yards irrigation system.
  5. Clean gutters and drown spout to make sure water drain properly and to minimize the risk of ice dam.
  6. Make sure water drains away from the home.
  7. Check to make sure all fireplaces are working properly and or not obstructed.
  8. Caulk around windows, doors and other openings.
  9. Fix any cracks or holes in the foundation.
  10. Check for drafts. Add weatherstripping to the drafted areas where it’s worn or missing.
  11. Have your heating system inspected before it is needed to make sure it is working properly and that there are no carbon monoxide leaks. This is also a good time to change your air filter and inspect for any debris in your air ducks.
  12. Check the roof flashing, chimney, siding and skylights for any signs of damage.
  13. Trim back any branches that could cause damage to the house during the winter storm.

If moisture does enter the home, mold has the potential to begin to grow. Under certain conditions it can begin to grow in as short as 24 to 48 hours. It is important to clean and dry any materials that become wet. If mold is found it can sometimes be removed from non-porous areas, but if it grows on porous materials it may have to be replaced.  Removing these materials in properly could spread the mold throughout a house. Calling a water and mold clean up and restoration company can help prevent the spreading of mold growth. The crews at SERVPRO of South & East Stark County have crews that are highly trained and IICRC certified in water and mold cleanup. Call us today at 330-823-3088.

SERVPRO of South & East Stark County Specializes in Commercial Property Water Clean up & Restoration

1/2/2020 (Permalink)

Did you know that 50% of businesses never reopen after a fire or water disaster? SERVPRO of South & East Stark County is available 24 hours a day to get your business back up and running, "Like it never even happened"!

There are many circumstances that a commercial building might endure a water damage from a flooding, pipe-break, sprinkler malfunction, sewage back up which can destroy a business in minutes. Every hour that isn't spent cleaning and restoring is lost revenue to your business. If the area is not properly dried between the walls or floors this could lead to mold growth in these hidden areas. When you need an emergency restoration company to help clean up and restore your business, call one of our highly trained professionals that are certified in water, fire and mold clean up and restoration.

SERVPRO of South & East Stark County can provide:

  • Over 40 years of experience as leading fire and water cleanup and restoration providers.
  • There are over 1,500 franchises servicing 48 states.
  • More locations for faster responses.
  • Quick response time to help ensure the damage is contained and the restoration process begins promptly.
  • Large loss capabilities - no fire or water damage is too big.

When you experience a water damage in Stark County, Ohio please call the professionals at SERVPRO of South & East Stark County at 330-823-4088.

Checklist to Prevent Water Damage to Your Canton, Ohio Building

1/1/2020 (Permalink)

Water Damage to Carpet Water damage to a commercial building in Canton, Ohio.

Water damage in a commercial or residential property is one of the most common causes for an insurance claim. It can be caused by everything from a natural flooding event or indoor plumbing leak to a sewer back up. Water can damage or destroy building materials, furnishings and belongings and even lead to structural damage. Depending on the source of water it may contain bacteria, mold, viruses and chemical contaminants. Even water damage due to clean water can result in the growth of mold indoors in less than 48 hours. There are precautions that can be taken to prevent water damage from sources already inside the property:

  • Washing Machine: Check hoses and be sure to replace them if there are any signs of cracking or bulging.
  • Refrigerator/Ice-maker: Inspect connections and lines for signs of damage and replace when necessary.
  • Water Heater: Check regularly and inspect them for signs of leaks and corrosion. Check the life expectancy of the water heater and consider replacing it at the end of its useful life.
  • Air conditioner: Make sure the drain lines are not clogged.
  • Sinks, tubs and showers: Check for any signs of leaks.
  • Drinking fountains and toilets. Inspect for water leaks. Check the toilet internal components for any signs of leaks where or damage.
  • Basement and crawlspace: Check for water damage and any signs of leaks.
  • Exposed plumbing: Inspect for signs of condensation, corrosion and leaks.
  • Sewer line: Inspect for any signs of failure and existing blockages to prevent sewer back up.

These are just a few things to consider inspecting in common interior sources that can cause water damage to properties and can cause indoor environmental concerns. If you experience a water damage to your commercial building, call the professionals at SERVPRO of South & East Stark County. We have crews that are highly trained and IICRC certified in water and mold cleanup. Call us today at 330-823-3088.

Carbon Monoxide Leaks in Homes in Alliance, Ohio

12/13/2019 (Permalink)

Carbon Monoxide Safety Information about Carbon Monoxide poisoning for families in Alliance, Ohio.

Carbon Monoxide is called the silent killer for good reason, the Centers for Disease Control and Prevention states that carbon monoxide poisoning kills hundreds each year and sickens thousands more. So, what can you do to keep you and your family safe? It’s simple, make sure you install carbon monoxide detectors right into the walls of your home or if you are traveling there are portable battery-operated that you can take with you.

There are several key areas of your home that you should place a carbon monoxide detector:

  1. Hot Water heater or furnace: these are common hotspots for carbon monoxide leaks. Of course, read the instructions put usually monitors should be placed at least 5 to 20 feet away. Make sure this area is properly vented and if it’s your own home ask your utility company to check on it every year.
  2. Hallways near your Bedrooms: experts recommend installing near your sleeping area in your home.

There are several heating sources that can produce carbon monoxide in your home. One is your fireplace. It is important to make sure your chimney is cleaned every year and before you light your fire, make sure that your flu is open and well ventilated. After you put the fire out you should leave the flu open for just a little while longer. If you use a gas-powered space heater to warm up your home, make sure that it is placed in a well-ventilated area of your home. Another important safety tip is to not use a gas stove or oven to heat your home.

Carbon Monoxide poisoning happens during the cold winter months because at this time of year a lot of people want to go out and warm up the car before they leave. It is necessary to open the garage door before you start your car engine because carbon monoxide gas builds up very quickly. Same as when we have power outages after a winter storm. People use portable generators to heat up their house and these can produce a lot of carbon monoxide. Make sure that they are placed in a well-ventilated area.

Below is a list of symptoms of carbon monoxide poisoning:

  • Dizziness
  • Weakness
  • Headache
  • Nausea
  • Vomiting
  • Blurred vision
  • Difficulty breathing

If you believe you have a carbon monoxide leak or poisoning then open all the windows, leave your house and call 911.

Bathroom Water Damage Issues to Homes in Alliance, Ohio

10/29/2019 (Permalink)

Running Water in Bathroom Sink Running water can cause major water damage in a bathroom in a home in Alliance, Ohio.

Everything in the bathroom uses water, therefore there is a possibility of a water damage caused by an overflow of your sink, tub/shower or toilet. Also, the sealants around these areas can wear down, or the connections at the fixtures can break loose or water lines begin to leak. It is important to keep an eye on these areas. If not, mold and rot can begin and cause costly damage.

Knowing the signs of water damage and where it is most likely to occur can help you avoid the heartbreak and high costs of water damage repair and mold remediation.

Bathroom Toilet

  • When your toilet overflows from clogging don’t continue to flush it thinking that the clog will dislodge the clog, but in could make is worse and cause the overflow of water. Turn the water off with the shutoff valve on the wall near the floor directly behind the toilet. It will stop any further overflow and keep the water damage from getting worse. Try to use a plunger to dislodge the clog or call a plumber.
  • If the wax ring becomes soft and pliable between the toilet and the floor water can start to leak over time. You will notice a little bit of water at the base of the toilet if there is a problem with the wax ring. You may not see any water at all, if your toilet begins to wobble its most likely because the floor support is starting to rot away from the water leak that has occurred under the toilet.

Bathroom Sink

  • Leaving your water running can cause a major water damage from water overflowing. It can cause damage to your cabinet, floor and walls and even travel to the room underneath.
  • A slow drip from the waterline or the drain line beneath the bathroom sink can cause more damage if gone unnoticed. Mold can begin to grow under a sink due to the moisture and it being dark. You may need to use a flashlight to see if the slow drip has caused mold to grow.

Bathroom Tub/Shower

  • Leaving your water running and unattended to fill your tub can cause it to overflow. Leaving a huge mess and major water damage to the contents in your bathroom and even floors underneath it.
  • Unless your bathtub is a single-molded unit, there a good chance the caulk between the tub and the surround may fail one day causing water to leak. It can cause damage to the wood studs, drywall and other framing materials.
  • The grout between the tiles and the base of your shower/tub can deteriorate and create cracks where water can pass through and into your walls. Check to make sure all corners are well caulked and that there are no cracks running through the middle of your shower pan area.  If you find that you have major cracks there could be bigger problems that could be very expensive to fix if they persist.

Other than human error the most common bathroom water damage is deteriorating of the connection between the pipe and the supply line under the bathroom sinks or to the toilet. When this happens, water can go everywhere in quickly! To protect against this, regularly check the connections to make sure they are secure and, also make sure to check the supply lines are still in good condition.

If water damage occurs, call a local restoration company to help clean up and restore your bathroom. SERVPRO of South & East Stark County is available 24-hours a day for all emergency water disasters at 330-823-4088.

Halloween Fire Safety Tips

10/22/2019 (Permalink)

Boarded up house Fires to houses can happen during the Halloween holiday in Canton, Ohio.

Boo! Are you ready for Halloween?

Here's are 7 prevention fire hazard safety tips to keep you safe during trick-or-treating!

  1. Use decorative lights instead of candles.
  2. If you use candles, never leave them unattended.
  3. Keep indoor candle decorations far away from curtains and other ignitable items.
  4. Keep outdoor candles and jack-o’-lanterns away from the path of trick or treaters. Costumes can be flammable.
  5. Check your costumes to ensure they are “flame-resistant.” Especially children’s costumes.
  6. If you have a party, check for cigarettes under furniture cushions and in areas where people were smoking before you go to sleep.
  7. Remove materials from your property, like garbage or leaves, which someone could purposely use to start a fire.

Halloween is a fun holiday and can be spooky time for kids. Please make sure it is a safe time for children to enjoy getting treats.

If you experience a fire damage to your home, please call the professional fire restoration company at SERVPRO of South & East Stark County to restore your home at 330-823-4088.

Honoring our First Responders on 9/11

9/11/2019 (Permalink)

Fireman, police officers, paramedics and military people SERVPRO of South & East Stark County honoring First Responders on 9/11/2019.

National Day of Service and Remembrance SEPTEMBER 11, 2019

In honor and memory of those who died on September 11, 2001, as well as the survivors and First Responders, National Day of Service and Remembrance was established in 2009 as a day of reflection. Led by the Corporation for National and Community Service, this is a day to come together as Americans following the events of 9/11 to help neighbors in need and to honor veterans and First Responders in your community. On this day and everyday, SERVPRO® of South & East Stark County salutes those heroes who arrive in the greatest times of need and stand strong in the face of disaster. These heroes are the First Responders who keep our communities safe in trying times. Give back and make a difference in your community this year. 

How to Prevent A Fire Dryer in Canton, Ohio

9/9/2019 (Permalink)

Dryer on Fire Call SERVPRO of South & East Stark County if you experience a dryer fire in Canton, Ohio.

Dryer fires can cause thousands of dollars in damage to your home. The best defense against dryer fires is simply cleaning your lint trap and dryer hose. Make sure you clean your lint trap every time you use the dryer and clean your dryer hose monthly. You can use items that you already own in your home such as your vacuum cleaner with an attachment, a leaf blower or a shop vacuum.

If you can’t see daylight through your dryer vent hose, then you may need to call a professional cleaning company. For example, if your dryer hose is from one floor down to your basement or if there is bend in the dryer hose you could do more harm than good. If you don’t properly suck out or push out the lint you could possibly clog the hose causing a buildup of lint that could catch on fire. If you do clean it on your own, make sure your dryer hose is properly reattached to your dryer making sure that there are no gaps. If you have any gaps the lint could escape and accumulate behind the dryer causing a fire.

One thing you should never do is dry your clothes when you aren’t going to be home.

According to the U.S. Fire Administration, there are nearly 3,000 clothes dryer fires reported each year, with an estimated 5 deaths and 100 injuries reported annually. If you experience a dryer fire and need the help of a fire restoration company to clean up and restore your home then call SERVPRO of South & East Stark County at 330-823-4088.

Tips to Grill Safely to Prevent a Fire to your Louisville Home.

7/30/2019 (Permalink)

Charcoal Grill Fire.

Tips to grill safely this summer to prevent a fire to your home.
1. Grills should only be used outdoors, placing them 10 feet away from the house, deck railings and low hanging branches.
2. Keep children and pets away from the grill.
3. Clean your grill prior to each use.
4. Use long handled grilling tools.
5. When using a charcoal grill, use fire starter logs or lighter fluid to start the coals.
6. Never use gasoline on any grill.
7. When using a gas grill test your propane hose for leaks by soaking it in soap and water. No bubbles mean no gas leak.
8. Always start the gas grill with the lid open.
9. Always turn the propane tank off when the grill is not being used.
10. Keep a water bottle or fire extinguisher nearby in case of any flare ups or fires.
If you experience a grill fire and it catches your home on fire, call the team at SERVPRO of South & East Stark County to help you clean up and restore your home at 330-823-4088.

Fire Safety Tips for the Fourth of July in Canton Ohio

7/2/2019 (Permalink)

Fireworks Safety for Stark County Ohio Residents!

Did you know that fireworks start an average of 18,500 fires per year, including 1,300 structure fires, 300 vehicle fires, and 16,900 outside and other fires. These fires caused an average of three deaths, 40 civilian injuries, and an average of $43 million in direct property damage. According to the Consumer Product Safety Commission's 2015 Fireworks Annual Report, U.S. hospital emergency rooms treated an estimated 12,900 people for fireworks related injuries; 54% of those injuries were to the extremities and 36% were to the head. Children younger than 15 years of age accounted for more than one-third (36%) of the estimated 2017 injuries.
Each July 4th, thousands of people, most often children and teens, are injured while using consumer fireworks. Despite the dangers of fireworks, few people understand the associated risks - devastating burns, other injuries, fires, and even death.

Below are 10 fireworks safety tips you should use and teach to your kids.

  1. Fireworks packaged in brown paper are made for professional displays – avoid buying.
  2. Always have an adult supervise fireworks activities, especially with sparklers.
  3. Back up to a safe distance immediately after lighting fireworks.
  4. Never point or throw fireworks at another person.
  5. Keep a bucket of water or a garden hose handy in case of fire and to douse used fireworks before discarding in trash.
  6. Never allow young children to play or ignite fireworks.
  7. Never carry fireworks in a pocket or shoot them off in metal or glass containers.
  8. Never try to re-light or pickup fireworks that have not ignited fully.
  9. Never place a part of your body directly over a firework device when lighting.
  10. Make sure fireworks are legal in your area before buying or using them.


SERVPRO of South & East Stark County wishes everyone a very safe and happy 4th of July!

Continuing Education Insurance Courses in Canton, Ohio

6/28/2019 (Permalink)

A recent continuing education course being taught by our SERVPRO specialist.

Continuing Education Insurance Courses

SERVPRO of South and East Stark County offers a variety of continuing education courses for insurance agents and insurance adjusters in the Canton, Ohio. 

Here are some of the CE courses that are offered by SERVPRO

  • Fire Damage Restoration
  • Restorative Drying in the Restoration Industry
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Water Damage
  • Mitigation Awareness Response Seminar
  • Biohazard Cleanup
  • Restoring Contaminated Buildings
  • Cleaning and Restoring Smoke-Damaged Contents
  • Deodorization of Malodors
  • Ethics

The above CE courses will provide detailed material will educate local agents and adjusters to better service current and future customers. All our classes are taught by SERVPRO corporate continuing education specialists. These classes are designed to improve the knowledge of insurance staff regarding emergency fire, water and mold mitigation.

If you need Continuing Education Courses, please contact your local sales marketing manager:

Patti Wallick

Email: patti.SERVPRO@gmail.com

Office: 330-823-4088

Patti will be able to inform you of the course being taught and when and where our next class will be offered. All our classes are free of charge and include drinks and food. We also handle all the paper work to the state.

Flooding Tips for Homeowners in Alliance, Ohio

6/6/2019 (Permalink)

Our crews are available 24 hours a day for flood clean up and restoration.

Spring in Ohio is the beginning of the warm weather, but it can also bring significant flooding to many areas. It is important to be prepared for flooding and to know how to protect your homes structure and personal belongings from any potential water disasters. Start preparing your home today with these few tips to ensure that you are safe this spring season.

Know your Insurance Coverage

Make sure you have coverage if your home is in a flood zone. Check this annually because flood zones can and do change. When communities grow with homes and businesses it could lead to a change in the areas that might be considered flood zones and could lead to more flood zones being created.  It is also important to check if you need a sump pump rider to your coverage. If your sump pump goes out during a storm and your basement floods, your coverage needs to indicate that it will cover that water damage.

Purchase Supplies and Sandbags Ahead of Time

Keep sandbags on hand if you are in a flood threat area. Sandbags can be properly placed to keep flood waters from entering your home or business when there is a chance of flooding. Purchasing stud boards, plywood boards, tarps, nails and more can help protect your home before and/or after from flooding and/or storm damage.

Store Important Document and Items Above Flood Level

When storing your personal belongings in your basement it is important to keep these items in air tight plastic containers to protect them.  Place these boxes in an area higher off the ground and in an area to excess in case you need to evacuate your home.

Emergency Plan 

Having an emergency plan of action for a family during a natural disaster is essential.  If you live or don’t live in a flood area it is key to talk to your children about what to do if a flood does happen to stay safe. Whether it would be to move to an upper area of the home, evacuate or who to call after the storm.

Minimize the Damage After a Flood

When you home is flooded, the first step it to assess the damage and call a local water restoration company. The quicker you can remove the water from your home and begin the dry out process the better your chances that secondary damage like mold doesn’t start.

If you experience water damage to your home, call the professional crews at SERVPRO of South and East Stark County at 330-823-4088 to begin the clean up and restoration process.

Tornado and Storm Restoration in Stark County, Ohio

4/18/2019 (Permalink)

This year we have already experienced the heavy rains, strong winds and even a tornado. Before the next storm travels through our area it is important to know a few facts about tornado's.

Tornado Facts:

  • Winds in excess of 58 mph n Structural wind damage
  • Tornado Tornadoes are arguably nature’s most violent storms. Generated from powerful thunderstorms, tornadoes generally appear as rotating, funnel-shaped clouds extending from the cloud base to the ground. With winds that can reach up to 300 miles per hour, tornadoes can cause massive destruction within seconds. Damage paths can be in excess of one mile wide and fifty miles long.
  • The average tornado moves southwest to northeast, but tornadoes have been known to move in any direction.
  • The average forward speed of a tornado is 30 miles per hour, but may vary from stationary to 70 miles per hour. n Tornadoes can accompany tropical storms and hurricanes as they move onto land.
  • Tornadoes are most frequently reported east of the Rocky Mountains during spring and summer months.
  • Tornadoes are most likely to occur between 3 p.m. and 9 p.m.

Unexpected emergencies like severe weather call for immediate action. SERVPRO of South & East Stark County knows immediate reaction to the disaster is important to helping you get your life back to normal in the Alliance, Louisville, Canton, Minerva, Navarre and surrounding communities. If your home or business has been damaged by a tornado or strong winds our emergency crews can help board up and roof tarp your home. If your home has flooded our crews can begin the cleanup and restoration process by extracting any water, placing air movers and dehumidifiers and monitoring the drying process until the home is back to preloss condition.

Call us 24 hours a day at 330-823-4088.

Tips on Finding Water Damage in Louisville, Ohio

4/18/2019 (Permalink)

Flooded basement from a washing machine overflow in Louisville, Ohio.

Tips when finding a water disaster in your home:

  • When you have a water pipe break, appliance water break or washing machine water flow it is important, if possible, to immediately turn off the water source. If you are unable to shut it off yourself than contact a qualified person to stop the water source.
  • Turn off the circuit breaker in the location of the wet area of the home or building only if the power distributor is in a dry area safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Place aluminum foil or wood blocks between furniture legs and what carpeting.
  • Remove any personal items that may get damaged by the water such as paintings, art objects, computers, documents and other sensitive valuables to a dry place.
  • Don’t enter the affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water always avoid electrical shock hazards.
  • Don’t use your household vacuum cleaner to remove water this could cause electrical shock or damage to the vacuum cleaner.
  • Don’t turn on ceiling fixtures if ceiling is wet or enter rooms or ceilings are sagging from retained water.

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. If you have any questions or need help to ensure your property is dried properly, contact SERVPRO of South & East Stark County at 330-823-4088.

Storm Damage Restoration Services in Canton, Ohio

4/11/2019 (Permalink)

This house in Canton, Ohio lost its siding from a recent storm.

After a storm you may experience storm damage, how do you know if your covered?

There are many insurance claims when a storm hits Northeast Ohio during the Spring. Many homeowners have insurance to protect their dwelling and their belongings against storm and flood damage. However, some damage is not covered under an insurance policy. We have insurance to cover such damage, but sometimes an insurance company may not pay out a weather-related home claim if it feels that the homeowner has not maintained their property.

What is wear and tear on a home?

 A severe storm can cause shingles to lift and fall off, siding may be ripped off or hail damage to both roof and siding. Although, if a roof has already been damaged by age and general wear and tear then the insurance company may not cover the claim. When it comes to flooding from severe rainfall, a claim can be disputed against gutters that have not been kept clear of leaves and other debris can contribute to water damage to the property and may not be covered.  When basements are water damaged a question of how the water entered comes into question. Do you have sump pump, foundation or even drain back up coverage? If it’s not in your policy for coverage than you won’t be covered. 

It is important to report a storm damage claim within 48 hours to make sure secondary damage doesn’t occur. Calling a water damage restoration company such as SERVPRO can help you with determine how your water damaged happened. SERVPRO of South & East Stark County works with all major insurance companies in water claims. We have the knowledge and experience with storm, wind and water damage.

To make sure your storm claim will be covered it is important to maintain your property along with checking your insurance company to see what your policy covers. If you are affected by a storm or water damage this Spring season, please call the professionals at SERVPRO of South & East Stark County at 330-823-4088.

SERVPRO of South & East Stark County Commercial Flood Damage Specialists

4/9/2019 (Permalink)

Water damage to a commercial property in Canton, Ohio.

When you contact SERVPRO of South & East Stark County, you can be assured that we will arrive on site quickly and your property will be our highest priority. When your commercial property in Canton floods, it can result in a loss of business and revenue. Did you know that 50% of businesses do not reopen after a water damage? We aim to provide superior commercial water damage restoration services to make sure your business gets up and running.

Flood, pipe breaks, sprinkler system water damage can be catastrophic. The devastating effects of water destruction can be brought to a minimum by calling a restoration company. Our emergency flood cleanup crews are available 24 hours a day and are IICRC certified in water cleanup and restoration. It is important to call within 24 hours of any water damage to be proactive to prevent any secondary damage such as mold growth.

We use only high-quality water damage restoration equipment such as dehumidifiers, HEPA vacuums, HEPA air purification, wet vacuums, truck mounted carpet cleaning machines and fans of all types. When we begin the water damage process, we will make sure that we extract the water, control the humidity, place drying equipment to dry-out your structure to prevent mold and bacteria growth. We also have a team that will provide construction to return your business to preloss condition.

SERVPRO of South & East Stark County is a complete commercial flood damage clean up, restoration and repair company that is always ready to assist commercial property owners in the Canton area. Call us today at 330-823-4088.

SERVPRO of South & East Stark County the Fire Restoration Company to Call

4/4/2019 (Permalink)

Fire, Smoke and Soot Damage to an upstairs room in a home in Canton, Ohio.

After a fire to a property a restoration company comes in to clean the smoke and soot residue. After burning materials decompose, they release solid particles, gases and aerosols that become suspended in the air which is smoke. Smoke particles can be very small, and these extremely small particles are potentially very harmful to someone’s respiratory system. It is vital to remove yourself from a smoke-filled room. Therefore, it is important to call a restoration company to come in and clean a home or business that has been damaged by smoke. Restoration companies have the proper gear of respiratory masks and protective clothing to withstand long periods of time in fire damaged properties. Once smoke settles on surfaces as residues, it is often referred to as soot. Soot residues can contain different types of acids since chlorides and sulfides in smoke mix with the humidity in the air or with moisture to form acids. Acidic soot residues will cause discoloration and corrosion if they remain on materials over time. The sooner a soot damaged home can be restored the better the chances that items can be restored instead of having to be replaced. Restoring items can save homeowners money, plus being able to have cherished keepsake items returned to preloss condition. There are several types of smoke residues such as dry, wet, protein and fuel oil. There is a proper technique in cleaning each of these types of residues. Stay tuned to our next blog on cleaning different types of residues www.SERVPROsoutheaststarkcounty.com.

If you have fire damage to your home or business, please call the professionals at SERVPRO of Stark County at 330-823-4088. Our professional crews are available 24 hours a day – 7 days a week, even on holidays! Your property and belongings will be restored with care!

10 Tips for Preventing Water Damage This Spring in Your Canton Ohio Home

3/29/2019 (Permalink)

A Canton Ohio basement flooded after a rain storm.

When the seasons change and winter slowly melts away into spring water damage can become a problem. Certain precautions can be taken in order to prevent the common causes of  water damage while saving you money on clean ups. There are many different precautions a homeowner can do, but here are the top 10 prevention tips on how to fight water damage this spring.

  1. Basement pumps - Install a sump pump or sewage back flow valve and keep a battery-operated backup in case of power failure.
  2. Debris Removal - Clean gutters at least twice a year to prevent ice dams and debris blockage.
  3. Exterior of house - Inspect windows and doors for cracks around the edges. Keep all walls and side paneling painted and well sealed.
  4. Foundation cracks - Inspect your foundation on a regular basis for cracks that can be small, but can create a lot of damage.
  5. Grading & Landscaping - Make sure your grading encourages water flow away from your house. If it does not think about altering it. While also trimming trees and avoid planting shrubs near pipes and other utilities.
  6. Roof - Ensure that your roof is maintained properly. Check for sufficient insulation and that your ceiling is airtight.
  7. Disconnect hoses - Standing water in a hose can cause freezing and lead to a ice blockage in the pipes. This can cause damage to walls, floors, and foundation.
  8. Water Main - If you leave for an extended amount of time shut off your water main to decrease your chances of standing water and frozen pipes.
  9. Water Detection Devices - Invest in water detector which is a small electronic device that sounds an alarm when its sensor is in contact with moisture.
  10. Monitor your water bill - A simple way of detecting a non obvious leak is by watching for a non accounted for spike in your water bill.

You may not be able to control the weather, but you can be ready for the season change by implementing certain precautions. This implementation leads to preventing water damage and saves you from costly water damage restoration repairs. If spring thaw does reach your home and you face water damage contact SERVPRO of South & East Stark County at 330-823-4088 and we will make it “Like it never even happened.”

SERVPRO of South & East Stark County is a Full Service Water Restoration Cleanup Company

3/18/2019 (Permalink)

SERVPRO drying equipment in a home in Stark County, Ohio.

SERVPRO of South & East Stark County is a full-service cleaning and restoration company. We provide restoration services for water damaged residential home and commercial buildings in the Canton, Louisville, Minerva, Alliance and surrounding communities. When you experience a water disaster it is a traumatic event and your daily activity is severely disrupted. When you have excessive water and moisture to your indoor environment it could pose a health risk for the occupants and be very destructive to the building structure and its contents. It is important to effectively restore a water damaged building properly for homeowners and business owners.

Properly drying and restoring a water damaged structure requires training, expertise and specialized equipment. If not resolved properly, water intrusions cause severe damages to structures and contents and if not clean up quickly then the damage can become severe.

Water may enter a structure from broken water pipe, leaking water heaters, washing machine overflow, roof leaks, fire fighting efforts after a fire, sump pump failure, flooding, sewer backups, and many other sources. At SERVPRO we try to restore all items before replacing them. If the water is clean such as a pipe-break than we can clean up and dry out the structure and belongings. If the damage was caused from sewage than materials can’t be saved and items must be disposed.

If you need clean up and restoration after a water damage than call the professionals at SERVPRO of South & East Stark County at 330-823-4088. We are available 24 hours a day!

5 Categories of Fire Damage

3/15/2019 (Permalink)

Fire Damage Contents are removed from a home in Canton Ohio.

SERVPRO has 5 Categories of Fire Damage

Mitigation Services: The goal of mitigation is to secure the structure and prevent further damage. Mitigation could include boarding up the area that was damaged to secure the structure and establishing a temporary power hookup. If the structure is wet from the water used by firefighters than emergency dry out procedures will begin to prevent secondary water damage.

Structural Cleaning Services: Cleaning of a fire- damaged structure focuses on removing smoke residues from the structural components and deodorizing odors given off by residues. The restoration company and the insurance adjuster consult and advise the property owner on the restoration process that will be cleaned and what will not be cleaned. This step determines which items can be restored and which items need replacement.

Contents Cleaning Services: All personal belongings will be cleaned of all smoke residues. If the contents can not be cleaned on the jobsite than items will be packed out and moved to another location to be cleaned and repacked and stored. Pack-outs usually happen when the home or business is not secure or is too fire damaged to clean on site.

Specialty Restoration Services: If items such as electronics, dry-cleaning or refinishing special furniture or art work will be sent to specialized subcontractors to be restored.

Reconstruction Services: In some fire situations, structural damage has occurred and restoring cannot be done to preloss condition, so rebuilding is necessary.

SERVPRO of South & East Stark County has the capabilities to board up your home right after the fire, mitigate, clean up and restore and very damage items and even rebuild your home or business. Call us today 330-823-4088.

Understanding the Five Stages of Water Damage

3/14/2019 (Permalink)

A sump pump back up after a power loss in this Minerva, Ohio home.

Water damage can be detrimental to your home if not stopped before. Water damage is commonly discussed in a five stage process. Knowing the five steps is important so you can assess your damage and call professionals before your house reaches extensive damage.

Stage one - The free flow of water. Due to gravity water will want to travel until it is level. Water will travel through your walls and flooring and can lead to damage. It is important to report water damage at this step to lower costs to repair your house.

Stage two - Any materials in direct contact with water absorb moisture.The damage caused to these materials will continue as long as contact is maintained. The damage can be reflected as swelling, cracking or warping of furniture and other hardwood materials. To save these materials action needs to be taken before the water ruins them.

Stage three - High humidity damage inside the house. If moisture is not dealt with at an early stage it will continue to evaporate into the air resulting in materials such as books, photos, and other art to be damaged. High humidity can be apparent through ceiling sagging and condensation on walls. The humidity can be revered by using high power dehumidifiers.

Stage four - If high humidity isn’t taken care of then the damaged materials will support the growth of microbes and fungi along with other microscopic organism. Air quality will decrease as microbial growth increases. In order to reduce the growth of microbes professionals control relative humidity, air circulation and temperature.

Stage five - If still left unattended microbes and microorganisms will spread to other areas that were previously unaffected. Mold, mildew, and associated odors among pathogens may spread throughout buildings. At this stage professionals and air quality contractor and professionals who will make comprehensive plans to address the spreading problem.

If you do find yourself facing water damage at any stage call SERVPRO of South & East Stark County at 330-823-4088 and we will restore your property to preloss condition. 

Spring Storms May Bring Water Damage to Canton, Ohio

3/11/2019 (Permalink)

Our trucks and warehouse stocked with equipment ready for the spring rain storms in Canton, Ohio.

During the spring in Northeast, Ohio we experience heavy rains and violent winds and during these storms many homes have suffered from flood and/or water damage. Many of the water in the local rivers, streams and ponds tend to rise and breach their banks and the extensive rain saturates the grounds. As a result, the excessive water will have home or business owners with severe water damage.

Our crews at SERVPRO of South & East Stark County are experienced with water damage and can help dry out, clean and restore your water damaged home or business. SERVPRO has the equipment and the experience to restore any size water damage. Whether you have a sump-pump back up, sewage back up or the excessive rain water flowing through your home, SERVPRO of South & East Stark County can help remove the water, dry out the damaged areas, and restore the damage as if nothing ever happened.

What You Should Do If You Experience Flooding in Your Home or Business

SERVPRO of South & East Stark County can reduce the damage that is caused by severe storms in the Canton, Ohio area. Our crews will be able to assist in reducing the damage caused by the any flooding or back-ups. It is important to get your structure dried out quickly before secondary damage begin like mold growth.  Mold can grow within 24 hours after gray water or black water from flooding has entered your home or business. By reacting quickly and calling SERVPRO of South & East Stark County immediately, the mold can be prevented or at the very least minimized before it has caused too much damage.

Flood Damage Cleanup and Restoration in Indianapolis, Indiana

If you should experience Water damage, flood damage or storm damage to your Canton, Ohio home or business, call the water damage cleanup and restoration professionals at SERVPRO of South & East Stark County at 330-823-4088.

The 3 Levels of Fire Damage

3/7/2019 (Permalink)

Level 3 Fire Damage to a home in Minerva, Ohio

Different kinds of damage can occur when a home or business contents or its structure is devasted by a fire. Of course, many items are destroyed by the flames of the fire, but there can be further damage that happens as heat and smoke residues impact the other contents and structure. Even more damage occurs when firefighters extinguish the fire. Water and other extinguishing agents used to put the fire out can cause even more damage to the structure. After a fire there are several different ways your belongings and structure can be damaged and its by burning, charring, heat damage, smoke damage and even water damage.

Not all fires result in the same level of damage and therefore, not all fires requite the same type of restoration procedures. There are three levels of fire damage that determines the required restoration services that need to be pre-formed.

Level One – Minor Fire Damage: Smoke residues affects only certain rooms or areas of the home or business and the amount of smoke residues is light to moderate. Restoration may involve dry or wet cleaning of ceilings, walls, floors and contents. Few areas need to be repainted and only minor items require total replacement.

Level Two – Medium Fire Damage: The amount of smoke damage is moderate affecting more areas of the home and requiring more cleaning and painting and rebuilding and more personal contents may need to be replaced. Items may be cleaned at the jobsite. Smoke odors are more noticeable and may require deodorization after cleaning.

Level Three – Major Fire Damage: Fire and hear damage is severe and structural framing and finishes may be charred, requiring structural repairs. Smoke residues are throughout the whole structure and smoke odors are very strong and pungent. Board up of your structure is required and temporary electric hook up is needed, and smoke and charred debris needs removal. Restoration will involve extensive cleaning of the structure and packing out of items is needed to clean off-site. Deodorization is needed to remove all smoke odors.

The crews at SERVPRO of South & East Stark County are highly trained to clean up and restore your home or building after a fire damage. No job is to big for us! www.SERVPROsoutheaststarkcounty.com

Check out our next blog on our Five Stages of Fire Restoration Services.

Water damage restoration involves four types of services.

3/7/2019 (Permalink)

Air movers are placed in this Canton home during the emergency services step after their house was water damaged.

Water damage restoration involves four types of services.

Inspection: During the inspection our crews determine the extent of damage and evaluate how far the water has migrated throughout the structure.

Emergency services: Our crews begin the water cleanup. Our emergency services are conducted to protect structure and contents from further damage. Our crews establish a safe environment by extracting the water and create conditions for affective drying up materials. We place air-movers and dehumidifiers to dry out the structure.

Monitoring: We schedule follow up visits referred to as monitoring services. This is important to ensure the drying process is working. Written reports are completed to show the effectiveness of the drying.  Monitoring services continue until all materials are dry.

Restoration services: This service involves cleaning and repairing everything to return both structure and contents back to preloss condition. Restoration services may include repairing structural materials, cleaning of carpets and any contents.

Call SERVPRO of South & East Stark County at 330-823-4088 for water clean up and restoration.

The Process of Mold Remediation and Removal

3/6/2019 (Permalink)

Mold found on a basement wall in a Louisville home.

Mold is a microorganism which can be a health hazard when it develops within a home, business or other enclosed structure. It can be furry, stringy or powdery-looking and is often black, green, orange, brown or white. The black variety is considered the most dangerous. This fungus usually thrives in areas that are damp and lack light or proper ventilation. If it appears in your home or business, you should seek professional help in having it removed. It can degrade the air quality to people that frequent the building.


Getting rid of mold can be difficult and dangerous. Professional mitigation workers must wear special clothing and masks to protect themselves when removing it. It is also important to have an environmental hygienist test the air quality before and after the mold mitigation process. Licensed and professionally trained technicians should then identify which type it is and use industrial strength cleaning supplies and equipment to kill and remove the colonies.

The process of removing the fungus begins with a visual inspection. As part of the removal process the technician will identify the cause of the mildew infestation and the home or business owner should address it so the microbial growth does not return. That includes repairing water damage, leaky pipes or roofs and cleaning the entire HVAC system including air ducts, filters, heating and air conditioning systems. In some cases carpeting and drywall may need to be removed as part of the mitigation process. They also use antimicrobial and antifungal agents to treat and sanitize the infected area.

If you find mold please, call the professional crews at SERVPRO of South & East Stark County to help remove any mold in your home or business.

Mold Mitigation Advice in Alliance, Ohio

3/6/2019 (Permalink)

Mold found in an attic in Alliance, Ohio.

When you find moisture in a home, there is undoubtedly mold. Go into your basement and you will likely find mold near any source of water like your sump pump or washing machine drain. Some mold may produce health- threatening mycotoxins and not everyone is affected by this, but some may affect some people a lot.

Mold Develops Because of Water

Attics, crawl spaces, wall interiors, and basements, or even around chimneys are places where water can enter.  An excessive amount of humidity in a house can also create mold.

Mold Isn't Always Toxic

According to the Centers for Disease Control: "While certain molds are toxigenic, meaning they can produce toxins (specifically mycotoxins), the molds themselves are not toxic, or poisonous." And while it's possible for toxigenic molds to produce "rare health conditions such as pulmonary hemorrhage or memory loss (CDC)," this only rarely happens.

This is not to say that mold cannot produce health issues. Indoor exposure can cause coughing and wheezing in healthy people and severe issues for people with asthma and upper respiratory tract problems.

Bleach Is Not An Effective Way To Kill Mold

Even though chlorine bleach is often used to kill mold, bleach is not an EPA-approved biocide.

Three Steps to Remediate Mold

  1. Identify and cut off the source of water.
  2. Eradicate the mold with a biocide.
  3. Encapsulate the mold.

Mold Remediation Is Advisable

Mold remediation companies certainly do good work when the mold is widespread in your home or in commercial buildings. And while most mold is not toxic, some mold is can be very hazardous to one's health. For this, you want a licensed, experienced professional dealing with the mold. Call SERVPRO of South & East Stark County for mold mitigation.

Defining and Identifying Hoarding

3/5/2019 (Permalink)

A home that had a fire that was filled with lots of belongings.

Hoarding is a mental illness that causes individuals to not have the willpower to discard items. These items are perceived as unique and may be needed in the future. The perception of each item as unique leads to no items being discarded even if they are useless. An excessive accumulation of items can occur and can cause a great deal of damage both to the home and to the individuals that live in it. Depending on the severity hoarding can impact your life and even affect your daily functioning. Being able to diagnose a hoarder is important in case someone close to you happens to have a hoarding disorder. 

Hoarding can be severe or mild, but no matter the case it is important to realize if either you or someone close to you is a hoarder. The easiest way of diagnosing someone is by seeing if they fit the symptoms of an individual who hoards. The symptoms include, but are not limited to…

  • Keeping items when there is no space to put them.
  • Difficulty throwing out or getting rid of items. Despite having little value.
  • Getting upset when someone suggests throwing things away.
  • Acquiring so many things that rooms in your home become unlivable.
  • Having the characteristics of indecisiveness, perfectionism, avoidance, procrastination, and problems with planning and organizing.

Hoarding often begins to surface in an individual at a young age where they have gradual build up of clutter and difficult getting rid of objects. At this point in life it is easiest to treat the disorder. If not treated symptoms become more severe and is harder to treat.

If you or someone close to you has a hoarding disorder it is important to help them in the correct way. Always focus more on the individual and less on their piles of clutter. Be there for the individual even while they are being stubborn and celebrate the little accomplishments such as if they discard anything even if it's not a lot. Allow the individual to have control in their own house and do not declutter their house for them or without their permission. You can also always encourage them to seek help from professionals; however, do not force it upon them.

Our crews at SERVPRO of South & East Stark County have helped many hoarding families at 330-823-4088.

10 Ways to Prevent Water Damage in Your Louisville, Ohio Bathroom

2/26/2019 (Permalink)

Water damage to a bathroom. We had to remove drywall before we could properly dry out this bathroom.

Bathrooms are a frequent source of water damage in a home. If not dealt with in a proper fashion water from toilets, showers, and sinks can cause damage to your ceilings, walls, and floors slowly affecting the structural integrity of your home. In order to take proper care of your home take these steps when in the bathroom.

  1. Check your plumbing - Regularly inspect the pipes of your sink, shower, and toilet. These pipes are susceptible to rust and leaking so it is safe to periodically check them.
  2. Regularly check for signs of leaks - In order to check for leaks watch for discoloration on walls or floors, drywall bubbling, and musty smells. Touch the walls to check if any areas are softer than others.
  3. Upgrade your fixtures - More updated fixtures tend to save water and can prevent water damage in the future.
  4. Do not overwork your toilet - Overflowing toilets are one of the most if not the lead cause of water damage in bathrooms. Try not to clog toilets. To do this only flush toilet paper and be aware of young children when they go to the bathroom incase they flush anything that does not belong in a toilet.
  5. Be aware of how fast your sink drains - If your sink is draining slowly it can be a sign of a clog. It is important to get rid of it in a timely fashion to decrease chances of flooding and burst pipes.
  6. Turn on the exhaust fan - Exhaust fans can be used to remove excess moisture from a bathroom preventing it from entering your walls.  
  7. Always check floor for excess water - If there is excess water clean it until dry to ensure it does not soak into the floors.
  8. Watch children in the bath - Try to minimize splashing in the tub to keep water from absorbing into the walls or floors.
  9. Use bath mats - In order to minimize the excess of water build up outside the tub.
  10. Repair or replace cracked, broken or missing tiles - These allow water to seep in behind walls and under floors. Do the same for cracked or decaying grout and caulking along sinks, tubs, and showers.

It may not be possible to prevent all water damage; however, taking these precautions lower your chance of water damaging the structure of your home. If you do find water damage in your home, please call SERVPRO of South & East Stark County at 330-823-4088 and we will restore your home “Like it never even happened.”

Communication is Key during a Commercial Building Cleanup

2/19/2019 (Permalink)

Commercial refrigerator caught on fire and left smoke and fire extinguisher residue on the kitchen surfaces in Louisville, Ohio.

Having a fire in your home or business is a very traumatic experience. SERVPRO of South & East Stark County believes that communication to our customers is very IMPORTANT! We take the following steps to insure good communication:

  • We will listen to the recollection of the event and any personal concerns regarding the restoration process.
  • We will provide step by step instruction on our effective cleaning and restoration process.
  • We provide the proper paper-work so our customers know what we are saying is true.
  • We will pretest the damaged areas with our customers present, so you can see the results for themselves.

SERVPRO of South & East Stark County believes that communication with our customers is key to keeping our customers free of stress. Call SERVPRO of South & East Stark County at 330-823-4088 to clean up and restore your fire damage.

Customer Service is Important in Fire Damage Restoration

2/19/2019 (Permalink)

Fire damage to a home in Minerva, Ohio.

After a fire has destroyed your home in the Minerva, Ohio area the next step is to call in a professional mitigation company to start the cleanup and restoration process. When choosing a company, it is important to find one with a reliable and certified team. SERVPRO of South & East Stark County believes in the importance of customer service to our customers.

  • Our crews arrive on site the day that our office has been called. We scope the work with the customer and explain the restoration process to them.
  • Our crews will perform any emergency services to limit secondary damages to property.
  • We will Identify what can be restored. We will determine what items must be replaced, what items can be cleaned, and what items are questionable, as well as what items do not need cleaning.
  • We will contact the adjuster to go over scope of work.
  • Our crews are properly dressed in our SERVPRO hero uniform and are IICRC certified to preform the job duties that have been determined.
  • Satisfying our customers is a priority from the initial inspection of the loss site to a final walk through of the restored site.

Call SERVPRO of South & East Stark County at 330-823-4088 to clean up and restore your fire damage.

Common Causes of House Fires

2/13/2019 (Permalink)

A candle that was left unattended caused this house fire in New Philadelphia, Ohio.

5 most common causes of house fires

House Fires can be detrimental to your home and your family in New Philadelphia, Ohio. They can be caused by anything ranging from cooking to candles and you never know when they are going to happen. In order to ensure that your house does not catch fire below are a list of the five most common causes of house fires and how to prevent them.  

  1. Cooking: Cooking is the number one cause of house fires. This is mainly due to individuals leaving a hot stove or oven unattended.  To prevent a house fire always stay in the same room which you are cooking and if you need to leave have someone watch the stove.
  2. Heating: As the second leading cause of house fires unmaintained heating and space heaters caused 54,030 house fires from 2011-2015. To prevent a fire in your house have an inspector look and clean your heating equipment yearly. In regards to space heaters, keep them 3 feet from anything that can easily catch fire such as clothes, blankets, curtains or furniture. When you are not home make sure to turn the space heaters off.
  3. Smoking in bedrooms: Smoking is the number one leading cause of fire related deaths in the US. To prevent house fires and fatalities do not smoke in bedroom areas and reduce smoking in common house areas. Smoking outside will ensure most safety. Check to make sure the butt of a cigarette is completely out before leaving. If a smoker seems unimpaired or tired watch them to guarantee safety.
  4. Electrical Equipment: Electrical Equipment causes on average $1 billion in property loss each year. It can be caused by a variety of electrical aspects including appliances, frayed wires, and light bulbs. To prevent a fire in your house and property loss have an electrician handle all electrical projects. Make sure appliances are correctly taken care of along with frayed and damaged cords are removed and thrown away to refrain from overloading outlets and use bulbs with proper wattages.
  5. Candles: Candles are a great way of decorating your home, but if not taken care of properly can cause on average 35 house fires a day and can lead to death. In order to prevent your house from catching on fire do not leave candles unattended and put them out before you go to bed or leave your house. Make sure when placing candles to keep them away from flammable surfaces.

If you do have a house fire call SERVPRO of South & East Stark County at 330-823-4088 and we will restore and clean your property. It will be “Like it never even happened.”

Protect Yourself from Storm Chasers in Canton, Ohio

2/13/2019 (Permalink)

SERVPRO of South & East Stark County Team!

How to protect yourself from storm chasers this season.

When storms roll in so do the storm chasers. The term storm chasers not only refers to the individuals who chase the storm for footage and research, but also the individuals who chase the wreckage. These people often are contractors that give perception of kind and helpful; however, they often solicitors that want to scam the victims of the storm for a quick buck. Not all storm chasers are scammers, but many lack the proper licensing, offer quick fixes, or make promises they can’t deliver. Make sure if a storm rolls into your area to remember these steps to protect yourself from being scammed.

  1. Avoid Door to Door Solicitors - Scammers often follow the storm and come to you when you feel like a victim and try to be helpful.
  2. Be present for all property inspections - Corrupt contractors often cause fake storm damage to your home to increase the price.
  3. Get multiple estimates - Do not take the first price offered, but do not take the cheapest. It is best to get three estimates and choose the company that will be right for you and that you feel comfortable with.
  4. Research companies - Find businesses you can trust. Check your state or provincial government agency responsible for registering and/or licensing contractors or even get references from friends and relatives.
  5. Check License - Contact your community's local licensing board and state attorney general's office to check for complaints and disciplinary actions.
  6. Be wary of places you cannot see - The corrupt contractors may cause damage to areas not visible to you to raise the price.
  7. Avoid large down payments - A contractor may ask for a down payment, but pay attention if they want a large deposit or cash payment that's more than 1/3 of the job's total cost. It is safer to withhold at least 10 percent until the job is completed to your satisfaction.
  8. Be proactive not reactive - Do not take an offer that may be a good price, but you have to accept on the spot. Do your research and find a reliable company.
  9. Know your contracts rights - You can cancel a contract within three business days if you signed it based on the contractor's visit to your home. After natural disasters, state or local officials may extend that time frame. Remember to not sign a contract with blank spaces and always obtain an original copy with both party's signatures.
  10. Permits - Be sure the company pulls necessary building permits before starting work, and verify that the name on the permit matches the company name.

Follow these and you will be much more likely to survive the scamming that follows a  storm. To avoid scamming, please call SERVPRO of South & East Stark County at 330-823-4088 and we will get the job done in a efficient way that will leave you content with your home. 

Frozen Pipes in Commercial Building

2/1/2019 (Permalink)

Commercial Building Water Loss from a Pipe Break in Louisville, Ohio

Frozen pipes are inevitable when below zero temperatures are ongoing for days. It may be difficult to know what to do to prevent pipes to freeze and break and water damage to be the end result to your commercial building.  

Leave Indoor Faucets Dripping

When a hard freeze hits Alliance, OH, you can let the kitchen and bathroom faucets drip overnight. While this can be helpful, it’s not the only thing you need to do to save your building from freezing pipes and potential flooding. You must also protect your outdoor water lines and other plumbing in your business. 


Turn heat on to the whole building or use heat tape

Turning on your heat to the whole building and keeping doors open will help pipes from freezing. You can also use tools like heat tape and other insulation to keep those pipes from bursting. This tape allows you to heat the parts of the building without worrying about frozen pipes. 

Frozen pipes can wreak havoc on businesses in Alliance, Oh. If a pipe in your building bursts, be sure to call a professional restoration company to help with clean up.

Visit SERVPRO of S&E Stark County at 330-823-4088 or visit our website http://www.SERVPROsoutheaststarkcounty.com/ for more information about commercial restoration.

Fire Restoration Procedures

1/25/2019 (Permalink)

Soot damage tiles in a home in Louisville, Ohio.

Calling a professional restoration company is important after having a devastating fire in your home. Cleaning and restoration services will normally reduce the costs of a fire damage claim. An adjuster along with the restoration company will determine the scope of work and deciding to restore or replace your items. The most expensive option for the insurance adjuster is replacement, since the damaged item is disposed of and replaced with a new item. Another costly option is having to repaint, reupholstering furniture, or refinishing wood contents. Cleaning and restoration services are usually only a fraction of the cost of replacing. Our SERVPRO of S&E Stark County crews often can apply the principles and elements of cleaning to restore materials to preloss condition and lessen the loss expense of the fire claim.

Following are the basic principles of cleaning contents and structures to preloss condition.

  • Locate smoke residues by carefully inspecting the affected area. The inspection will start near the source of the fire and trace how far smoke moved through the structure.
  • Identify the type of residues. Different types of smoke residues can exist in the same loss environment. SERVPRO will select a cleaning method that will effectively remove the type of smoke residues present.
  • Identify the type of surface. The type of surface determines which cleaning methods and products are safe to use on that surface. SERVPRO must be careful to preserve the material or surface being cleaned, and some materials may be unrestorable because they cannot withstand the cleaning process.
  • Capture and remove residues. Smoke residues bond with surfaces they contact. SERVPRO uses dry and wet cleaning processes to release and carry residue particles away from the affected surface.
  • Dispose of residues. SERVPRO will properly dispose of debris and cleaning waste.

To find out more about the techniques, chemicals and procedures that SERVPRO of S&E Stark County uses visit our website at www.SERVPROsoutheaststarkcounty.com. If you have had a fire and need a restoration company, call us today at 330-823-4088.

Pipe Bursts from Cold Weather in Alliance, Ohio

1/24/2019 (Permalink)

Burst pipe in a basement in Stark County caused severe water damage.

Finding yourself in the situation of a burst pipe can be nerve-racking for a homeowner in Alliance, Ohio. This unwanted situation becomes more likely as the temperature drops. A burst pipe occurs when the water temperature drops and freezes over. The ice leads to a build up of pressure which causes the pipe to burst. When a pipe bursts the water can flood your home while causing damage to your walls and flooring. Fortunately, there are many ways for homeowners and maintenance professions to prevent pipe bursts.

When preventing pipe bursts it is important to take care of both the inside and outside of your house.

Inside:

  • Sufficient insulation is key in order to protect pipes in unheated areas: attics, garages, and crawl spaces.
  • Open cabinets throughout your house such as in the kitchen or bathrooms to allow more heat circulation in areas pipes are likely to burst.

Outside:

  • Caulking to seal pipes to ensure no leaks is important in prevention.
  • Insulate and cover all exterior water accesses that can not be turned off such as faucets and hoses.

If you travel in the winter or leave your home for a long period of time it is dire to take extra steps to prevent burst pipes.

  • Before you leave lower the thermostat, do not turn it off. A safe temperature can be set at 55 degrees or higher.
  • Letting your faucets drip at a slow rate can keep water running which lowers the chance of your pipes freezing.


If your pipes unfortunately burst call SERVPRO of South & East Stark County at 330-823-4088  and we will restore and clean your property. It will be “Like it never even happened.”

Winter Storm Damage to Your Home

1/18/2019 (Permalink)

Our crews are available 24/7. Our trucks are ready for the snow!

Winter Storm Damage

The snow storm is coming! All the weather meteorologists are predicting a blizzard for Northeast Ohio this weekend. What can happen to your home if we have freezing rain, heavy snow or an arctic blast? When dealing with blizzards, lake effect storms and snow squalls, damage to your home can include roof and structural damage from heavy snow as well as damage to fascia, exterior pipes and siding.

During these intense winter storms ice dams can also happen. An ice dam is a ridge of ice that forms at the edge of your roof and prevents melting snow from draining off the roof. The water can seep into your home and cause damage to your walls, ceilings, insulation and other areas.

It is important to be very cautious during an ice and wind storm. The storms can leave a quarter of an inch of ice on surfaces. The weight of the ice can cause roofs to collapse, trees to break and fall and even power lines to snap. Being prepared before the storms is essential. Get your supplies beforehand and stay home during the storm. Get plenty of food, water, snow shovels, salt, candles, flash lights and a weather radio are a few supplies to have on hand.

If you have a water damage from an ice dam or shingles blown off or damaged from the heavy snow, please call SERVPRO of S&E Stark County to restore your home at 330-497-4600 or visit or webstie www.SERVPROsoutheaststarkcounty.com

SERVPRO of S&E Stark County Restores after Storm Damage

1/17/2019 (Permalink)

SERVPRO of S&E Stark County equipment ready to be placed in a flooded basement in Alliance, Ohio.

SERVPRO of S&E Stark County is a locally owned and operated company specializing in storm and flood damage restoration and cleanup. Our crews are highly trained and certified to restore your property to preloss storm condition.

Faster Response

Our crews respond promptly to all calls, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When heavy rain, snow storm, tornadoes and hail storms hit your hometown of Louisville, Alliance, Canton, Minerva, Navarre, New Philadelphia and other cities in Stark County we can scale our resources to handle a large storm or flooding disaster. SERVPRO of S&E Stark County can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams.

Have Storm or Flood Damage? Call  SERVPRO of S&E Stark County at 330-823-4088

Soot and Smoke Damage? Call SERVPRO of S&E Stark County

1/17/2019 (Permalink)

Soot Damage to a Bathroom in Canton, Ohio

Soot and Smoke Damage?

If you have experienced a fire damage in your home or place of business, it is important to take the proper steps to clean your environment properly before returning to it. You may feel that you have lost value in your property as well as your personal belongings. Most likely feeling very overwhelmed during a fire disaster and there is no way of recovering from what has just occurred. It is important to call a restoration company quickly to restore and rebuild your home or business before further damage happens.

Not only does fire burn your structure and your belongings and leaves behind soot damage, but smoke damage can be just as destructive. It is important to remove all smoke damage for the health of you, your family or coworkers. Smoke Damage usually consists of our crews purifying the air using an air scrubber that is designed to draw in the smoke from the surrounding environment and pass it through the filters, effectively scrubbing the air and removing any contaminants.  

Soot damage is going to cause you problems if it is not tended to with urgency and removed by professionals so that further damage will not arise. Our team of professionals are trained and certified to clean up and restore residential home and commercial properties from fire, soot and smoke damage. It may sound like a tough job, but that is what the crews of SERVPRO of S&E Stark County professionals are here to do. If you happen to be live in Canton, Alliance, Louisville or other cities in Stark County, then know that you will find peace in knowing that the living areas of your home or the workplace will be tended to by a group of professionals who constantly strive to be the best in our field.

SERVPRO of S&E Stark County has some great tips on what to do if you have a fire loss. Click here to read about our safety tips.  

Visit www.SERVPROsoutheaststarkcounty.com for more information on fire loss or call 330-823-4088.

Commercial Water Damage to Your Business in Canton, Ohio

1/17/2019 (Permalink)

Equipment placed from a sprinkler malfunction in a hotel in Canton, Ohio.

When you face damage to your commercial properties SERVPRO will be there to help. We can restore properties that have fallen to all different size water damages from floods, toilet overflows, water leaks, pipe breaks to sprinkler malfunctions. SERVPRO of S&E Stark County is the team that is faster to any size disaster. We will make it our priority to get your buildings back to working order quickly before the water damage seeps into flooring, carpets, baseboards, and walls damaging the structure of your building.

SERVPRO of S&E Stark County can give your commercial property an Emergency Ready Profile which is an assessment of your property. It provides an in depth immediate plan of action to minimize business interruption from a water or fire damage.

A no cost assessment of your facility.
This means there is no need to allocate funds, giving you a great value at no cost.
 
A concise Profile Document that contains only the critical information needed in the event of an emergency.
It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
 
A guide to help you get back into your building following a disaster.
This can help minimize the amount of time your business is inactive by having an immediate plan of action.
 
Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
You have a provider that is recognized as an industry leader and close by.
 
Identification of the line of command for authorizing work to begin.
This saves time so we can begin the work of mitigating the damage which can save you time and money.
 
Provides facility details such as shut-off valve locations, priority areas and priority contact information.
Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

SERVPRO of S&E Stark County understands that water damage is a huge inconvenience to your business, but will work quickly so your business can get back to its normal day to day functioning. We have the equipment, training and experience to find and dry water before secondary damage set in. Fast action saves time and money, so call SERVPRO of S&E Stark County at 330-823-4088 for 24/7 Water Damage Cleanup and Restoration.  

www.SERVPROsoutheaststarkcounty.com

Kitchen Fire Prevention Tips for your Stark County Home

1/16/2019 (Permalink)

Soot damage from a kitchen fire.

SERVPRO of S&E Stark County was called out to do a fire cleanup in Alliance Ohio over the holiday season. The homeowner had left grease on the stove and left the room. Did you know that most fires occur in the kitchen than any part of the home and cooking is the number one cause of home fires. 

Kitchen Fire Safety Tips:

  • Stay in the kitchen while you are cooking dinner.
  • Be aware of all flammable items around your stove top that could catch on fire.
  • Watch your clothing to make sure it doesn't get caught in a flame.
  • Keep a fire extinguisher in the kitchen.
  • Never throw hot grease into your garbage.
  • When you are finished cooking, blow out any candles.
  • Be prepared to put out a fire.
  • Change batteries in your smoke detector.
  • Have a fire escape plan in case fire gets to big to handle.
  • If caught on fire: Stop, Drop and Roll.

It is important to call a restoration company during the firs 48 hours after a fire damages your home. It makes the difference between restoring your personal items or having to replace your items. SERVPRO of S&E offers smoke & soot removal and deodorization to restore your home to preloss condition.

Call SERVPRO of S&E Stark County at 330-823-4088.

Why Call SERVPRO of S&E Stark County?

1/15/2019 (Permalink)

Equipment washing machine SERVPRO of Northwest Stark County placed equipment in this home after the homeowners washing machine malfunctioned in Alliance, Ohio.

The new year has just begun and the mother nature has thrown all four seasons at us. Who knows what will come next. SERVPRO of S&E Stark County is prepared for it all. We are dedicated to being prepared to help you with whatever the new year throws your way. We will make the damage seem "Like it never even happened." SERVPRO of S&E Stark County is faster to any disaster and is ready to help you make the most of 2019. Call 330-823-4088 if you have had a fire or water disaster to your residential property or commercial buildings. We are willing to help 24/7 all 365 days a year. SERVPRO is a leader in giving control back to homeowners and property managers after the devastating effects from a pipe break, sump pump malfunction, toilet overflow, refrigerator or washing machine line break, flood or fire. If you are located in Alliance, Louisville, Navarre, Brewster, Beach City, Waynesburg, East Canton, Carrollton or New Philadelphia we are the franchise for you.

Is Your Commercial Property Winter Ready in Stark County Ohio

1/15/2019 (Permalink)

SERVPRO equipment drying out a church that had water damage in Louisville, Ohio.

Is Your Commercial Property Winter Ready?

Cold weather can have a huge impact on your business in Stark County if you are not ready for it. Heavy rain and freezing temperatures to damaging winds, sleet or snow can cause serious and costly property damage. Unfortunately, we can't control this type of weather, so its important to prepare for it.

Here are a few tips:

  • Check your business property for damaged tree branches or limbs. Wind, heavy rain, snow and ice can cause branches to fall on your structure causing property damage and personal injuries.
  • Check or roofs, water pipes and gutters that they are in proper order. You don’t want any obstructions that can lead to roof damage and interior water problems.
  • Inspect walkways and parking lots for proper drainage to alleviate any possible flooding hazards.
  • Inspect handrails, stairwells and entryways to address any potential slippery or hazardous areas.
  • Protect water pipes from freezing by allowing water to drip when freezing temperatures, leave cabinet doors open allowing the warm inside to circulate around the pipes. If your property has outside faucets then consider shutting water off at the main valve and don’t forget to open the outdoor faucet to drain any remaining water to prevent the water left inside to freeze.

SERVPRO of S&E Stark County has an Emergency Ready Profile that provides you with a plan to get back in business fast after a water or fire disaster. Call SERVPRO of S&E Stark County at 330-823-4088.

Fire Safety Tips for Commercial Properties in Canton Ohio

1/10/2019 (Permalink)

Overloaded electrical outlet that caused a fire in Canton Ohio.

Fire Safety Guidelines for the Workplace

Fire drills are required at all schools for safety reasons, it is therefore significant to also have safety guidelines at your office. Below is a list of fire prevention tips and  how to respond at your workplace during a fire emergency along with how to prevent fires from happening.

Fire Prevention

  • Eliminate Mess– Keep work stations organized and free of extra clutter that could provide fuel to a fire. Make sure there is a clear path to all emergency exits.
  • Office Equipment– Keep office equipment clean, dry and in a ventilated area. Equipment should be at least several feet away from combustible surfaces and objects.
  • Remove any Fire Hazards – Almost 40% of workplace fires are caused by electrical failures. Remove damaged electrical outlets, cords, cables, etc.
  • Don’t Overload Power Outlets– Make sure that power outlets are not overloaded with too many plugs.
  • Emergency Exits– Post escape routes on every level of the building with the emergency exit clearly marked. Educate employees on emergency procedures, exit locations, escape routes, fire alarms and drills.
  • Fire and Smoke Alarms– Install and properly maintain all fire and smoke alarms. Test all alarms on a monthly basis.
  • Keep the Workplace a No-Smoking Zone – A smoking area should be designated outside of the building. All employees should properly extinguish cigarettes in a sand filled can.
  • Fire Drills– Conduct regular fire drills.

Fire Response

  • Evacuation Plan – Sound the fire alarm and immediately follow your escape route plan.
  • Call 911 immediately– Follow the instructions by the emergency responder.
  • Close the doors behind you – After exiting each room close the door behind you to prevent the prevent fire from spreading.
  • Never use an elevator.Walk down the stairs.
  • Never re-enter a building. Once you are safe outside never re-enter a smoke-filled burning building.

Please be prepared before a fire disaster strikes your business. It you do need fire restoration after a fire, please call SERVPRO of S&E Stark County at 330-823-4088.

Be Ready with the Emergency Ready Profile

6/7/2018 (Permalink)

Emergency Ready Profile

Preparation is key to making it through any size disaster, whether it is a small leak, pipe break or an area flood. The best time to plan for such water events is not when it happens, but before it happens. Facility owners and maintenance staff never plans on a disaster, but now you can plan for it by calling SERVPRO of S&E Stark County we can ensure you and your business are "Ready for whatever happens", with our Emergency Ready Profile (ERP).

The ERP is a comprehensive document containing critical information about your business, including:

1. Emergency Contact Information

2. Shut-off Valve locations 

3. Priority Areas

4. Building layout

The ERP is also accessible online using your computer, tablet or smartphone. Call us at 330-823-4088 to establish your free, no obligation Emergency Ready Profile.

Mold Removal Protective Gear

4/27/2018 (Permalink)

A crew technician wearing PPE before a mold remediation job.

Wearing proper protective gear for removing mold is important to keep you safe. Touching and inhaling mold spores can trigger all sorts of health problems, including respiratory disorders, asthma attacks, infections like sinusitis and pneumonia, allergic reactions, fatigue, and painful inflammation of the joints. The process of cleaning up mold stirs up mold spores and increases the likelihood of mold-related illness. The proper protective gear is necessary in order to protect your health.

Personal Protection When Removing Mold

It is important to wear the following items when removing mold in homes and business.

  • Tyvex coveralls with attached hood and booties.
  • A disposable hair cover (if not wearing Tyvek coveralls with a hood)
  • Disposable shoe coverings (if not wearing Tyvek coveralls with booties)
  • Gloves
  • A Respirator

The Mold Remediation Process

Every mold infestation is different, from the amount of mold to the types of materials affected. Each scenario requires a unique solution, but the general process stays the same. After you call the team of SERVPRO of S&E Stark County the steps listed below illustrate our process for a “typical” mold remediation infestation:

  1. Emergency Contact - (330) 823-4088
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings
  7. Restoration

Spring Cleanup Check for Water Damage in Stark County

4/20/2018 (Permalink)

Water Damage found in an attic in Waynesburg.

Now that winter weather is passing, it is the best time to inspect your home or building for weather-related damage. Snow and ice buildup, heavy rains and strong winds can all cause problems with your property. Roofs, gutters and landscapes are exterior elements that should be checked to guard against water damage. Remember to look in attics, basements or crawl spaces for visible signs of water intrusion. Make sure outside vents are clear of any obstruction to ensure proper air flow. If you find a problem and need water cleanup and restoration services, immediate action is crucial.

Our highly trained technicians are ready to respond immediately to a water damage at your Stark County, Ohio property. Our team has the experience, expertise, and training to restore your home or business quickly and properly. We use advanced inspection and extraction equipment to find the water and remove it as quickly as possible. Our technicians will monitor and document the drying process to ensure your property is back to normal.

SERVPRO of South & East Stark County is locally owned and operated. When you have a flooding or water emergency, we are nearby and ready to help. We take pride in being a part of the Stark County!

Have Water or Flood Damage? Call Us Today – (330) 823-4088

SERVPRO Water Damage Procedures in Stark County

4/20/2018 (Permalink)

SERVPRO air movers drying out a bathroom in Stark County from a pipe break.

When you are dealing with water damage in NE Ohio, immediate action is crucial. SERVPRO of West Akron will respond immediately. We use advanced equipment and techniques to remove the water quickly. We also closely monitor and document the drying process to verify your property is dried properly and thoroughly. We use several different types of air movers and dehumidifiers that dry out your walls, floors and ceilings in your home. After calling SERVPRO of S&E Stark County, our crews are trained to safely clean and restore your home, utilizing the following procedures:

  • Identify the source/type of water
  • Measure temperature and humidity for drying analysis
  • Survey the extent of damage and inspect the premises for hidden moisture
  • Perform emergency water extraction
  • Move and block furniture ad contents
  • Inspect carpet pad and carpet and provide service
  • Apply necessary treatments (disinfectants/deodorizations)
  • Utilize advanced drying and monitoring equipment
  • Dispose of Refuse

We have the experience and expertise and the resources and equipment to handle the job. If you suffer water damage in NE Ohio from severe storms, sump pump and/or drain backups, water line breaks or pipe breaks in Stark County Ohio we are here to help. Call us SERVPRO of S&E Stark County 24/7 at (330)823-4088.

Storm Damage Specialists in Stark County Ohio

4/12/2018 (Permalink)

SERVPRO of South & East Stark County Crew

SERVPRO of South & East Stark County has experience restoring homes affected by storms and flooding. We can respond immediately with highly trained technicians who employ specialized equipment and techniques to restore your home or business back to pre-storm condition.

Why Choose SERVPRO of South & East Stark County?

We're Faster to Any Size Disaster

When a storm hits your Stark County home or business, you need help immediately. Our quick response will help prevent secondary damage and help reduce restoration costs.

We're Highly Trained Storm Damage Specialists

As leaders in the storm and water damage industry, SERVPRO of South & East Stark County has advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-storm condition.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

We Have the Resources to Handle Storms and Disasters

In addition to our own resources, we can access equipment and personnel from over 1,700 Franchises across the state and country. We can even call upon strategically located Disaster Recovery Teams for catastrophic storms and major events.

CALL SERVPRO of South & East Stark County at 330-823-4088 for 24/7 Fire & Water Cleanup and Restoration.

Mold Growth in New Philadelphia Ohio

4/11/2018 (Permalink)

Mold growth found behind a cabinet.

Mold and Your Home

SERVPRO of S&E Stark County has been on many mold remediation jobs. Mold can be found both indoors and outdoors. Mold can enter your home through open doorways, windows, vents, and heating and air conditioning systems and will grow in places with a lot of moisture, such as around leaks in roofs, windows, or pipes, or where there has been flooding. You can find mold growing on many different surfaces on your walls such as wallpaper, paint, plaster and on ceiling tiles, wood products and paper products. It also can grow in dust, paints, wallpaper, insulation, drywall, carpet, fabric, and upholstery.

You Can Control Mold

Inside your home you can control mold growth by:

  • Controlling humidity levels;
  • Promptly fixing leaky roofs, windows, and pipes;
  • Thoroughly cleaning and drying after flooding;
  • Ventilating shower, laundry, and cooking areas.

Mold growth, which often looks like spots, can be many different colors, and can smell musty. If you can see or smell mold, a health risk may be present. No matter what type of mold is present, you should remove it. There are a variety of mold types and even getting a sample tested to see the type of mold it can be very costly.  The best practice is to remove the mold and work to prevent future growth. If you find mold growing in your home or business, you need to clean up the mold and fix the moisture problem.  Mold can be tricky to remediate, so calling the professionals is always the best option.  Our crews are professional trained and certified. Call SERVPRO of S&E Stark County at 330-823-4088.

Is your building Ready for a water or fire disaster?

4/11/2018 (Permalink)

Emergency Ready Profile

Are you ready?

Preparation is a key component for making it through any size water or fire disaster from a toliet overflow, small leak to a large fire or major pipe break. The best time for planning for such events is not after the event has happened, but before it happens. No one ever plans on a disaster happening to their business, but it is very important to plan for it. SERVPRO of S&E Stark County offers an Emergency Ready Profile (ERP). An ERP is a comprehensive document that provides critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference guide of important building information for your facility manager and the crews of SERVPRO.

  • The SERVPRO Emergency Ready Profile Advantage:
  • NO COST, NO OBLIGATION assessment of your facility
  • A concise Profile Document that contains only the critical information needed in the even to an emergency.
  • A guide to help you get into your building following a disaster.
  • Establishes us your local SERVPRO team as your disaster mitigation restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, property areas and priority contact information.

Contact SERVPRO of S&E Stark County at 330-823-4088 for your Emergency Ready Profile Assessment.

Lightning Strikes Safety Tips in Stark County, Ohio

4/5/2018 (Permalink)

Lightning hit this tree and fell on this home and broke the window during a rain storm last summer.

During the summer months in Ohio the chance of lightning increases during rain storms. If a lightning strike hits your home it can cause it to catch on fire. Lightning presents three main hazards to a house that is hit directly according to Stormhighway.com:

  • Fire danger: The biggest danger lightning poses to a house is fire. Wood and other flammable building materials can easily be ignited anywhere an exposed lightning channel comes in contact with (or passes through) them. It is most common for lightning to start a fire in the attic or roof of a house, as the channel usually has to pass through some of the structural material in the roof before it can reach a more conductive path such as wiring or pipes. When lightning current travels through wires, it will commonly burn them up - presenting a fire ingition hazard anywhere along the affected circuits.
     
  • Power surge damage: If lightning chooses any of the home's electrical wiring as its primary or secondary path, the explosive surge can damage even non-electronic appliances that are connected. Even if most of the lightning current takes other paths to ground, the home's electrical system will experience enough of a surge to cause potentially significant damage to anything connected to it, electronics in particular.
     
  • Shock wave damage: Another major source of damage from lightning is produced from the explosive shock wave. The shock waves that lightning create is what produces the thunder that we hear, and at close range, these waves can be destructive. Lightning can easily fracture concrete, brick, cinderblock and stone. Brick and stone chimneys are commonly damaged severely by lightning. Lightning's shock waves can blow out plaster walls, shatter glass, create trenches in soil and crack foundations. Shrapnel is a common secondary damage effect, with objects sometimes found embedded in walls!

If you are in need of fire cleanup and restoration, please contact SERVPRO of S&E Stark County at 330-823-4088.

SERVPRO of S&E Stark County has these three basic tips to keep you safe during the next rain storm:

  1. Have a lightning safety plan and cancel/postpone outdoor activities if thunderstorms are expected.
  2. If you do get caught outside, avoid high ground, open spaces and all metal objects including  electric wires, fences, etc. Seek shelter in a substantial building or a fully enclosed metal vehicle.
  3. If you are indoors, stay away from doors and windows. Do not use the telephone. Consider in[lugging computers, power tools, & TV sets. Lightning may strike exterior/phone lines, including shocks to inside equipment.

Tips to Get Your Home Ready for Vacation

3/21/2018 (Permalink)

Our SERVPRO team had to remove the drywall and ceiling after a pipe break when a family was on vacation in Minerva, Ohio.

Spring vacation time is near, and we have tips to make sure you don’t return home to devastation. It is essential that every traveler take certain steps to keep his or her home safe while traveling. Here are some tips that will help you keep your home safe from power surges, broken pipes, home invasions, and more while you’re away.

  1. Ask a neighbor or friend to check in on your house while you are away. Make sure they pick up your newspaper and mail and check your home after a severe rain storm for basement flooding.
  2. Don’t post your vacation on Social Media. Letting people know that you will be going or are out of town with vacation pictures on Twitter, Facebook or Instagram will tip off criminals that no one is home.
  3. Let your local Police department know that you are going on vacation. It is possible the police may go out of their way to drive by your house while on patrol, especially if you live in a small town. If you have a security alarm, leave a house key and the code with someone you trust, and provide the police and alarm company with their name and phone number.
  4. Should you leave your Curtains OPEN or CLOSED? Before you leave for vacation, you may decide to close your curtains to prevent people from peering inside your home to see whether you’re there. However, closed curtains also stop those who aim to help—the police, your neighbors or friends—from seeing inside your house. So, what’s your best bet? Leave your curtains exactly as you usually keep them when your home, since noticeable changes could hint that you’re not around anymore—especially if your curtains are uncharacteristically left closed for two weeks. Move expensive items, like jewelry or computers, out of plain sight if they’re visible from the window
  5. Lights ON or OFF? Don’t leave your lights on throughout your entire house instead purchase a programmable timer that will turn on and off certain lamps in the house to make it appear that someone is home.
  6. Stop Your Mail or have your neighbor get it daily.
  7. Turn off Your Water. If a pipe breaks while you are away, you won’t come home to a water damage. Leave the kitchen faucet open to let air escape.
  8. Keep Your Heat ON. Do not turn off your heat in your home, so that you don’t come home to any frozen pipes.
  9. Unplug your television, computer, toaster oven and other appliance to protect them from power surges. This way you save on your electric bill or to make sure you don’t have a home fire.

SERVPRO of S&E Stark County can help you clean up and restore your home if you return from vacation to a water or fire damage. We are here to help you 24 hours a day – 7 days a week. 330-823-4088.

Flood Damage in Stark County Ohio

3/6/2018 (Permalink)

We have been experiencing lots of rain this February which is causing flooding and water damage to basements in Stark County. With possible more rain coming this Spring it can quickly turn into emergencies with little notice. When several days of hard rains happen on end with no opportunities for the ground to keep up with saturation, the opportunity for flash flooding becomes a real possibility for all of the homes in North East Ohio. The trouble with flash flooding in areas where floods are not everyday occurrences is the lack of proper preparation. When homes become ill-equipped to deal with floodwaters knocking at the foundation of their homes, vulnerable areas become exposed, and soon flood damage occurs in Stark County. Fortunately, this is not a situation that you have to deal with all on your own. With professional restoration services like our SERVPRO of S&E Stark County team provides, you can help to prevent further structural damage and irreparable losses by addressing the problem quickly and appropriately. Our objective when we arrive at your home is to assess the damage that you face and begin water extraction immediately. With flooding, we use our extraction truck which has the truck mount equipment that pulls high volumes of water from your carpet far more quickly than other equipment that might get used for less severe water emergencies. Once the water has gotten extracted successfully, our team moves on to dry the area thoroughly. The drying process typically consists of a combination of dehumidification equipment and air movers. These two working together help to combat the possibility of mold growth in the affected area, which can quickly happen if the water damage was not seen to right away. If you experience flood damage in your home or business, please call the experts of SERVPRO of SOUTH & East Stark County 24/7 at 330-823-4088.

Mold Removal Process in Stark County

3/6/2018 (Permalink)

Mold found in kitchen cabinets in New Philadelphia Ohio.

Mold cleanup is a process that should not be taken lightly. It's usually not a safe job for do-it-yourselfers. Mold can be a deadly fungus and many people have become ill trying to do mold cleanup themselves. Mold is a microorganism which can be a health hazard when it develops within a home, business or other enclosed structure. It can be furry, stringy or powdery-looking and is often black, green, orange, brown or white. The black variety is considered the most dangerous. This fungus usually thrives in areas that are damp and lack light or proper ventilation. If it appears in your home or business, you should seek professional help in having it removed. It can degrade the air quality to people that frequent the building. For safe, effective mold cleanup, hire a professional.

The SERVPRO of S&E Stark County team is a professional mitigation company that uses specialized technologies to detect the fungus and the hidden moisture sources that led to its growth. As part of the mold cleanup process an environmental hygienist may recommend using advanced containment procedures and physical barriers to keep the microbial growth from spreading. This is an important part of the mitigation process because mold spore can spread through the air and on porous surfaces very rapidly. That's why an environmental hygienist should be involved throughout the mold cleanup process to monitor air quality.

Getting rid of mold can be difficult and dangerous. Professional mitigation workers must wear special clothing and masks to protect themselves when removing it. It is also important to have an environmental hygienist test the air quality before and after the mold cleanup process. Licensed and professionally trained technicians should then identify which type it is and use industrial strength cleaning supplies and equipment to kill and remove the colonies. The process of removing the fungus begins with a visual inspection. As part of the removal process the technician will identify the cause of the mildew infestation and the home or business owner should address it so the microbial growth does not return. That includes repairing water damage, leaky pipes or roofs and cleaning the entire HVAC system including air ducts, filters, heating and air conditioning systems. Sometimes carpeting and drywall may need to be removed as part of the mitigation process. SERVPRO of S&E Stark County will also use antimicrobial and antifungal agents to treat and sanitize the infected area. Completely removing the mildew may require fumigating areas of the home or business. This ensures all traces of the mildew is eradicated. Unless all surface with the microbial growth are thoroughly and properly treated, the mitigation process will not be successful. If highly-skilled professional mold removal companies are not used, the mold removal process may have to be repeated several times. Even when a visual inspection does not reveal any signs of the mildew, an environmental hygienist should still test the air before people can safely return to the structure. Mold cleanup is a process that should not be taken lightly. It's usually not a safe job for do-it-yourselfers. Mold can be a deadly fungus and many people have become ill trying to do mold cleanup themselves. For safe, effective mold cleanup, hire a professional. Call SERVPRO of S&E Stark County at 330-823-4088.

Mold Found in a home in Alliance, Ohio

3/6/2018 (Permalink)

Mold found on contents in an Alliance home.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today at 330-823-4088

SERVPRO of S&E Stark County is available 24/7/365

3/6/2018 (Permalink)

SERVPRO of S&E Stark County Crew

SERVPRO of S&E Stark County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help Call Today 330-823-4088

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of S&E Stark County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration. We have been in business for over 30 years and our crews are IICRC certified in water cleanup and restoration.

What to Expect

When you call, or SERVPRO team will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of S&E Stark County

SERVPRO of S&E Stark County is available 24/7 for cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Smoke & Soot Damage Facts

2/28/2018 (Permalink)

Soot Damage to a home in Alliance, Ohio

Smoke and soot is very invasive and can enter various nooks within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows our crews to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke, wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of S&E Stark County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  SERVPRO of S&E Stark County crews have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – 330-823-4088

Restoring Commercial Properties in Alliance, Ohio

2/28/2018 (Permalink)

SERVPRO Crew working on a water damage retirement center in Alliance, Ohio.

Flooding and water damage events at Alliance, Ohio commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of S&E Stark County

SERVPRO of SERVPRO of S&E Stark County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Highly Trained Crews for water damage in Minerva Ohio

2/27/2018 (Permalink)

SERVPRO Equipment drying out a water damage basement in Minerva Ohio.

We are water removal and cleanup specialists and are ready to service your Minerva home when flooding or water leaks cause water damage. We quickly dry your property using state-of-the-art water removal equipment and advanced drying techniques, documenting the drying process to make sure your property is dry and the job is done right.

Our crews are trained to safely clean and restore your home by utilizing the following procedures:

* Identify the Source/Type of Water

* Measure Temperatures and Humidity for Drying Analysis

*Survey the Extent of Damage and Inspect the Premises for Hidden Moisture

*Perform Emergency Water Extraction

* Move and Block Furniture and Contents

* Inspect Carpet/Carpet Pad and Provide Service

* Apply Necessary Treatments (Disinfectants/Deodorization)

* Utilize Advanced Drying and Monitoring Equipment

* Dispose of Refuse

Call SERVPRO of South and East Stark County at 330-823-4088 to restore your home to preloss condition after a water damage to your home or business.

Tips of Staying Safe from Home Dryer Fires in Stark County

2/14/2018 (Permalink)

Aftermath of a Dryer Fire

Did you know that Home Dryer Fires Cause $35 million in property loss?

According to FEMA, failure to clean home dryers cause 34% of home dryer fires. To reduce the risk of fires happening in your home or business you should clean your dryer vents and ducts that may have lint build up. Other tips for keeping your home safe from dryer fires include:

  • Make sure your clothes dryer is installed by a professional.
  • Make sure the correct electrical plug and outlet are used and that the dryer is connected properly.
  • Read manufacturers' instructions and warnings in use and care manuals that come with new dryers.
  • Clean the lint filter before and after each load of laundry. Don’t forget to clean the back of the dryer where lint can build up. In addition, clean the lint filter with a nylon brush at least every six months or more often if it becomes clogged.
  • Clean lint out of the vent pipe every three months.
  • Have your dryer cleaned regularly by a professional, especially if it is taking longer than normal for clothes to dry.
  • Inspect the venting system behind the dryer to ensure it is not damaged or restricted.
  • Put a covering on outside wall dampers to keep out rain, snow and dirt.
  • Make sure the outdoor vent covering opens when the dryer is on.
  • Replace coiled-wire foil or plastic venting with rigid, non-ribbed metal duct.
  • Have gas-powered dryers inspected every year by a professional to ensure that the gas line and connection are together and free of leaks.
  • Check regularly to make sure nests of small animals and insects are not blocking the outside vent.
  • Keep the area around the clothes dryer free of items that can burn.
  • If you will be away from home for an extended time, unplug or disconnect the dryer.
  • Don’t use a clothes dryer without a lint filter or with a lint filter that is loose, damaged or clogged.
  • Don’t overload the dryer.
  • Don’t use a wire screen or cloth to cover the wall damper. They can collect lint and clog the dryer vent.
  • Don’t dry anything containing foam, rubber or plastic. An example of an item not to place in a dryer is a bathroom rug with a rubber backing.
  • Don’t dry any item for which manufacturers' instructions state “dry away from heat.”
  • Don’t dry glass fiber materials (unless manufacturers' instructions allow).
  • Don’t dry items that have come into contact with anything flammable like alcohol, cooking oils or gasoline. Dry them outdoors or in a well-ventilated room, away from heat.
  • Don’t leave a clothes dryer running if you leave home or when you go to bed.

When fire damage puts the things that matter most on the line, you need the very best help on the line as well. Please call SERVPRO of S&E Stark County to get the team that is faster in any size disaster 330-823-4088.

Wireless Emergency Alerts in Minerva, Ohio

2/14/2018 (Permalink)

Wireless Emergency Alert

Wireless Emergency Alerts (WEA's) are free notifications delivered to your mobile device as part of a public safety system provided by authorized government-alerting authorities. The alerts are designed to inform you of imminent threats to safety or missing persons alerts in your areas. Government partners include local and state public safety agencies, FEMA, the FCC, the Department of Homeland Security, and the National Weather Service. A WEA can be sent to your mobile device when you may be in harm's way, without downloading an app or subscribing to a service. WEA's may be used to share extreme weather warnings, local emergencies requiring evacuation or immediate action, AMBER Alerts, and Presidential Alerts during a national emergency.

A WEA will look like a text message. The WEA message will typically show the type and time of the alert, any action you should take, and the agency issuing the alert. The message will be no more than 90 characters. To learn more visit www.ctia.org/wea

If your home or business are affected by a severe storm, please call the professionals at SERVPRO of S&E Stark County for 24/7 water damage cleanup and restoration at 330-823-4088. 

Mold Damage Tips in Louisville, Ohio

2/14/2018 (Permalink)

Mold on drywall in a home in Louisville, Ohio

Moisture control is the key to excessive mold growth. If there is a water damage in your home or office it is important to act quickly to clean-up and dry-out your structure and contents to prevent or limit the mold growth. Below are a few SERVPRO tips of what to do and what not to do if you find mold in your home or business.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact a SERVPRO Franchise Professional for mold remediation services.

What NOT to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

Surface mold can seem like an easy cleanup, but there is more to neutralizing microbial growth than just wiping down the surface. Please contact SERVPRO of S&E Stark County if you find surface mold in your home or your office. Our crews will be there quickly with the proper equipment, materials and cleaners to make sure that we get your surfaces free of mold and any unhealthy levels of airborne spores.

Drying Equipment in a Water Damage Home in Louisville

2/9/2018 (Permalink)

SERVPRO equipment placed in a bathroom where there was water damage.

When you have a water damage to your home or business the SERVPRO of S&E Stark County crew will mitigate the water. Your floors and walls may look dry, but they will still be wet to the touch. Most walls are drywall or wood which is very porous and there will retain a significant amount of water. If the drywall or wood is not properly dried they may begin to warp, swell, or break down and can also cause mold damage. To detect the amount of moisture that is in the walls and floors our crews use monitoring equipment like moisture meters. If moisture is detected, SERVPRO of S&E Stark County will place industrial air movers and dehumidifiers, to remove water retained by building materials and other hard-to-access moisture. They will carefully monitor the progress using the moisture meters until the materials return to acceptable drying goals. If you have a water loss in your home or business, call the professionals at SERVPRO of S&E Stark County for immediate assistance to dry out and restore your home at 330-823-4088.

Emergency Ready Profile (ERP) SERVPRO of S&E Stark County

2/8/2018 (Permalink)

Emergency Ready Profile

Did you know that 50% of businesses may never recover after suffering a disaster?

The best way to reduce business interruption following a disaster is to plan for it NOW. Of the businesses that survive, the majority of them had a preparedness plan in place. SERVPRO of West Akron has developed a SERVPRO Emergency Ready Profile for your business that will minimize business interruption by having an immediate plan of action. Knowing what to do after a severe flood, fire, pipe-break, sprinkler malfunction or sewage backup can help minimize how water and fire damage can affect your business.

The ERP is a no charge and no obligation comprehensive document that contains critical information about your building, including emergency contact information, shut-off valve locations and priority areas. Having this information in hand helps you and SERVPRO to react to an unexpected disaster and quickly and effectively help minimize interruption. And, because disasters are unexpected, there is a Smartphone app and web version of the Program available to provide you with access to your ERP 24/7.

Call today at 330-823-4088 to get started!

Deodorization of a home in Carrollton Ohio

1/23/2018 (Permalink)

Soot on a banister that left an odor from a fire.

Destroy Odors with Deodorization in Stark County Ohio

Even a small fire can cause odors for years to come if the affected area is not properly cleaned and deodorized. Fire, smoke and soot damage in your home or business can create unpleasant and potentially permanent problems.

As various materials burn the smoke produced travels throughout your home or business leaving odorous residues and deposits on surfaces and in hard to reach places. Unless fast, professional action is taken these residues and deposits can cause permanent damage to contents and may result in resurfacing odors. 

The SERVPRO of S&E Stark County team was called out to do a fire clean up at this home in Carrollton Ohio. Our team of technicians are IICRC in in fire cleanup and restoration. We spent hours finding the fire and smoke damage and then cleaning up the soot and smoke residue using specialized SERVPRO chemicals which will treat and prevent the odor from returning. 

If you experience a fire damage or some other damage that requires deodorization, please contact SERVPRO of S&E Stark County at 330-823-4088.

What you need to know about Soot and Smoke Damage in Stark County Ohio

1/19/2018 (Permalink)

Soot & Smoke Damage to a home in Alliance Ohio

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of S&E StarkCounty will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – SERVPRO of S&E Stark County 330-823-4088

Storm Damage Quick Response to Minerva Ohio

1/19/2018 (Permalink)

SERVPRO Equipment placed at a home with water damage.

SERVPRO of S&E Stark County specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit in North East Ohio, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today SERVPRO of S&E Stark County at 330-823-4088

Soot Damaged SERVPRO Cleaning Techniques

1/19/2018 (Permalink)

This picture shows the cleaning that SERVPRO can do for soot damaged items.

Fire damage, including smoke and soot, affects not only the structure of your house but also your belongings. SERVPRO Franchise Professionals understand your family’s furniture, clothing, keepsakes, and other belongings are the very things that make a house a home.

If You Have Questions or Need Help,  Call SERVPRO of S&E Stark County at 330-823-4088 today!

Contents Restoration

SERVPRO Franchise Professionals specialize in restoring contents damaged by water, fire, or mold. Their expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. They pretest your belongings to determine what items they can restore to pre-fire condition. They use several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

Storm Watch vs Warning in Stark County

1/18/2018 (Permalink)

Severe Storm blew down this tree onto a homeowners garage.

Watch Vs Warning

With the severe weather season underway, now is a good time to go over the difference between tornado and severe thunderstorm watches and warnings. A WATCH means that the potential exists for the development of severe thunderstorms or tornadoes, depending upon the specific type of watch issued. In the case of a tornado watch, this DOES NOT mean that a tornado has been seen or even indicated on radar...it just means that conditions are favorable for the formation of tornadoes in thunderstorms. Similarly, a severe thunderstorm watch means that conditions are just conducive for the development of severe weather, and DOES NOT indicate that severe weather has been reported. While no immediate action on the part of the general public is required for the issuance of a watch, citizens should keep up to date on the current weather situation and be prepared to seek shelter if necessary.

A WARNING, on the other hand, requires more immediate action and should be taken seriously. A severe thunderstorm warning indicates that severe weather is imminent in your area or is already occurring (based on either human observation or doppler radar). The term severe refers to hail greater than or equal to 1.00" in diameter and/or wind gusts that meet or exceed 58 mph. Although these storms can also be associated with dangerous cloud to ground lightning or heavy rainfall that is capable of causing flash flooding, neither of these two items serve as criteria for a severe thunderstorm warning being issued.

A tornado warning can be thought of as a very specific severe thunderstorm warning, and means that a tornado has been either spotted by a human observer or indicated by doppler radar to a severe thunderstorm warning, once a tornado warning is issued for your area, you should take cover immediately...as the likelihood of you being directly impacted by a tornado is at a heightened risk. With this knowledge of watches and warnings, you will be better prepared the next time severe weather threatens your area.

Information provided by Weatherworks, LLC.

Contact SERVPRO of S&E Stark County at 330-823-4088 for more readiness tips and tools, including SERVPRO's Emergency READY Profile (ERP) Having a Free ERP in place for your facility can help minimize business interruption in the event of a disaster.  

Contact SERVPRO of S&E Stark County at 330-823-4088 to talk to professionals to learn more and be "ready for whatever happens."  Continue to follow this page this week as we share additional tips to keep you safe.

SERVPRO of S&E Stark County uses Green Cleaning Products

1/18/2018 (Permalink)

SERVPRO uses Green Cleaning Products

The 7 Biggest Benefits of Hiring a Green House Cleaner

It may seem like a luxury to hire an office commercial cleaner, but when it comes to keeping your office spotless and sparkling, a professional can not only make sure everything is dirt and grime-free from top to bottom (including baseboards and ceiling fans), but can give you time back that you’d typically spend scrubbing toilets and washing windows. Even better, if you hire a green cleaner, you’re also doing your part to be environmentally responsible and take care of the earth. Read on to find out the benefits of hiring a house cleaner that’s planet-friendly and how it’s actually quite easy to be green (despite what that charming frog says).

  1. Green Cleaning Is Safer for Your Co-Workers

Certainly there are times when one needs to disinfect an area (like on surfaces that have had contact with raw meat or when someone has a contagious illness), but the chemicals in disinfectants can trigger asthma, allergies, and create other health issues. Exposure to living bacteria is actually good for us and according to some research may actually strengthen immune systems. Mostly though, by cleaning with products that don’t contain toxins, pollutants, or suspected carcinogens such as VOCs, solvents, chlorine, ammonia, sulfates, or irritating dyes and perfumes, you’re making sure your co-workers are in a healthy and safe environment.

  1. Green Cleaners Don’t “Green Wash”

Green cleaners wash your home in a green way, but they don’t “green wash,” meaning they won’t deceive you about the products they’re using to clean your home. If they say they’re using eco-friendly products and practices, then they really are. This means they’ll also be honest about which organic products are most effective and won’t tell you they’re disinfecting if they’re not.

  1. Green Products Are Better for Your Health

Most common household cleaners contain toxic chemicals that can have an adverse affect on your health, which is why the biggest advantage giving your home an eco-friendly cleaning is that everything will be cleaned with all-natural products. There are tons of household cleaners that can keep your home fresh and clean that are non-toxic, biodegradable, and made from renewable resources. That being said, it’s true that sometimes it can take a little more time and elbow grease to get green products to work because they’re much more gentle than chemical products. Chemicals may make cleaning easier, but they don’t make it any better. Still, green products won’t disinfect and kill bacteria the way traditional cleaning products do, so if that’s important to you, it’s something to think about. Though it’s also worth nothing that it’s not necessary to kill bacteria on a surface, just to remove it, which green products will do.

  1. Green Cleaners Provide the Products

In order to ensure your home is being cleaned with non-toxic and environmentally friendly products, most green cleaners provide all of the cleaning equipment and products, though they will use your products if you ask them to.

  1. Green Cleaners Are Committed to Being Green in All Areas

While using green house cleaning products is a huge part of taking care of the earth, green cleaners know it goes further than just that and make an effort to save water, reuse bottles, reduce waste, and implement sustainable business practices.

  1. Green Cleaning Is Also Safer for the People Doing the Cleaning

A sustainable cleaning philosophy means that cleaners are not exposed to toxic chemicals that could adversely affect their health.

  1. Green Cleaners Will Save You Time

Okay, this is true of any house cleaner, but it’s still worth mentioning. Whether you live in an apartment or a house, a green cleaner is saving you the time and effort it takes to keep everything looking its best. And they will clean on a schedule that works for you, whether that’s once a week or once a month. In addition, by taking care of your home and providing regular maintenance, you’ll save money in the long run

Commercial Water Damage in Louisville Ohio

1/17/2018 (Permalink)

SERVPRO of S&E Stark County can handle any size water loss.

Time is money especially when it comes to water damage in commercial properties. SERVPRO of S&E Stark County has responded to all different size water damages from floods, toilet overflows, water leaks, pipe breaks to sprinkler malfunctions. We work quickly to assess the damage to get the facility back to working order. Water can seep into flooring, carpets, baseboards and walls while moving throughout damaging the structure and potentially creating mildew and staining walls SERVPRO of S&E Stark County understands that water damage can disrupt your day to day business function in Stark County and possibly closing the business. Did you know that 50% of business do not reopen due to a water disaster? We have the equipment, training and experience to find and dry water before secondary damage set in. Fast action saves time and money, so call SERVPRO of S&E Stark County at 330-823-4088 for 24/7 Water Damage Cleanup and Restoration!

Mold Damage in New Philadelphia Ohio

1/17/2018 (Permalink)

Water damage in this bathroom wasn't properly dried and mold began to grow.

Did you know that if you don't properly dry out your water damaged property mold may begin to grow?

SERVPRO of S&E Stark County handles water damages every day and we take prompt action to restore a home or building to prevent mold growth. Mold is likely to spread when an environment has been subject to moisture for a long period of time. If your property has sustained a recent water damage, it is vital to remove all excess water and dry the structure promptly. If there is an ongoing moisture problem in your home or building, it is important to be alert for:

  • The presence of visible mold.
  • Strong musty odors which may indicate mold is present.
  • Any evidence of past moisture problems that might have caused undetected mold growth.
  • Excessive humidity.

If you think you may have a mold problem, call SERVPRO of S&E Stark County at 330-823-4088. Our trained crew will examine your structure for any visible signs of mold and begin remediation to restore your home to preloss condition.

Frozen Pipe Tips for your home or business in Alliance, Ohio

1/12/2018 (Permalink)

A pipe break can cause severe water damage. Call SERVPRO of S&E Stark County for 24/7 Water Cleanup & Restoration.

Winter is in full swing especially in Alliance, Ohio and we are experiencing very cold or freezing temperatures this time of year. Everyone wonders what needs to be done to protect their pipes in freezing temperatures. It is important to protect your pipes and your plumbing system in cold weather. It is especially important if you plan to be away from home for long periods of time. Here are a few tips:


On the inside:

  • Let a stream of water run, if the temperature dips below freezing.
  • Open cupboard doors in the kitchen and bathrooms.
  • Shut off and drain your water system if you are leaving home for several days.

 
On the outside: 

  • Caulk around pipes where they enter the house.
  • Disconnect garden hoses.
  • Drain in-ground sprinkler systems.


Wondering what happens if pipes freeze? When water freezes in a pipe, it expands the same way a soda can would. If it expands enough, the pipe bursts and could result in serious damage. Pipes and valves on outside walls or in the attics are the most common trouble spots. If you open a faucet and water does not come out, you may be dealing with a frozen pipe.  

If your home or business has been water damaged, call SERVPRO of S&E Stark County 24/7 at 330-823-4088.

SERVPRO of S&E Stark County is Faster to Any Size Disaster

1/12/2018 (Permalink)

SERVPRO of S&E Stark County Crew

Are you READY for what the New Year may bring your way? SERVPRO of S&E Stark County hopes that only good things will be in your future, but its always a good idea to plan for the not so good things.... SERVPRO of S&E Stark County is here to make things "Like it never even happened." when it comes to fire and water disasters to your residential property or commercial buildings. When fire or water damage puts things that matter most on the line, you need the very best help on the line as well. Call 330-823-4088 for the crew that is faster to any size disaster. SERVPRO is a leader in giving control back to homeowners and property managers after the devastating effects from a pipe break, sump pump malfunction, toilet overflow, refrigerator or washing machine line break, flood or fire. If you are located in Alliance, Louisville, Navarre, Brewster, Beach City, Waynesburg, East Canton, Carrollton or New Philadelphia we are the franchise to call. 

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