Recent Why SERVPRO Posts

Follow SERVPRO of South & East Stark County on Our Social Media Accounts

9/9/2021 (Permalink)

Words Follow SERVPRO of South & East Stark County on Facebook, Twitter and Instagram.

We want to let everyone know that SERVPRO of South & East Stark County is on Facebook, Twitter, and Instagram.  You can like, share, and follow us on our pages by clicking on the following links:

https://facebook.com/SERVPROSOUTHEASTSTARKCOUNTY

https://twitter.com/SERVPROSESTARK

https://Instagram.com/SERVPROsestarkcounty/

On each of our social media accounts we post information about:

  • News about our company
  • Tips & tricks about the fire, water, and storm damage industry, plus more
  • Meet the SERVPRO of Northwest Stark County team
  • Community events
  • Drawings & Giveaways
  • Testimonials

It's a great way to learn a little bit more about what we do in our community and keep up with events that we have done, or those coming up soon. If you want, click on an above link to leave us a review or comment about an experience you have had with SERVPRO. We want to know what we can do to continue providing our customers the best possible service.  Our goal is to restore your property damage, "Like it never even happened."

SERVPRO of Northwest Stark County specializes in Fire & Water Restoration and Cleanup. We are a trusted leader in the restoration industry, and we provide 24-hour emergency services. We are locally owned and operated with highly trained and IICRC crews available 24-hours a day at 330-823-4088. If you want to learn more, visit www.SERVPROsoutheaststarkcounty.com.

Understanding Mold in Canton, Ohio

7/28/2021 (Permalink)

Mold Wall If you have mold growth in your Canton, Ohio home, please call SERVPRO of South & East Stark County to remediate and restore your home.

Mold can be seen by the naked eye, but it also can hide behind and underneath places in your home. When water intrudes into your Canton, Ohio property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  •  Mold is present almost everywhere, indoors and outdoors.
  •  Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  •  Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce toxins harmful to humans and pets.
  •  Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise the mold may return.
  • Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

What is the SERVPRO Mold Remediation Process?  

SERVPRO technicians follow the guidelines of the EPA and IICRC when it comes to mold remediation protocols. Some of the steps that our technicians take during mold removal include-

  • Setting up a containment zone- It is crucial to establish a containment zone to limit the spread of mold spores. 
  • Cleaning and Biocide treatment- The next step that SERVPRO techs take is to clean the structure and contents with a HEPA vacuum to eliminate any mold and their spores. The biocides are then applied to eliminate the remaining mold and prevent their regrowth.
  • Fixing the root cause- In most cases, the root cause of the mold is water damage. SERVPRO experts help you to identify and fix the water issues arising from burst pipes or leaking roofs. 

Call SERVPRO of South & East Stark County at 330-823-4088 for professional mold removal in Canton, Ohio.  

Did you know that SERVPRO has a Large Loss Response Team/

6/21/2021 (Permalink)

Trucks SERVPRO has a large loss response team that can handle any size water or fire damage.

When a large-scale disaster strikes an area, the people affected need to know that there is someone who can help with large-scale damages and destruction. A Large Loss Response Team (LLRT) is a company that is skilled and equipped to handle these types of events. The best of the best will be pre-qualified in restoration in this area so that those who are suffering do not need to be concerned about the quality of service rendered, and each project will be supervised by a commercial operations manager who ensures that communications are seamless, and mitigation is done in a timely and professional manner.

A client that may need a SERVPRO LLRT include:

Universities

Municipalities

Hospitals

Apartment Buildings

Commercial Building Owners

Here are some ways an LLRT can help in the event of a disaster:

  • Creating a custom recovery plan based on specific needs.
  • Establishing a pre-approved pricing schedule before work begins.
  • Assigning an account manager to act as a liaison for the entire process, from start to finish.
  • Providing the necessary manpower and equipment that can handle the loss, no matter how large.
  • Providing water, power, and sanitation services during disruptions.

Over 1,700 SERVPRO Large Loss Response Teams are strategically located around the nation, and have been mobilized to handle events such as the 2017 California wildfires, Hurricanes Irma, Harvey, and Matthew, and the 2015 Carolina flooding, among many others in recent years.

Should a storm or major event strike, call (330) 823-4088 or visit our website for more information: www.SERVPROsoutheaststarkcounty.com.

Fire Damage Restoration in Canton, Ohio

3/25/2021 (Permalink)

Soot Kitchen A fire caused major damage to this home in Canton, Ohio. Call our team of experts to restore your home and belongings at 330-823-4088.

When you have a fire in your home or business, smoke that is created by the fire spreads throughout the structure leaving behind soot residues and foul odors. SERVPRO's fire damage in Canton  crews knows how to remove the soot, smoke and odor. A major part of any restoration process is cleaning any affected building materials or contents.

Without the right restoration techniques, it's nearly impossible to get rid of the foul scent and particles left behind that can cause other fire related problems. We have been in the fire damage restoration business for over a decade and our experience allows us to work on your property without compromising your safety or health.

Fire damage, including smoke and soot, affects not only the structure of your house but also your belongings. Our IICRC certified crews use several methods of cleaning your fire damaged contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

SERVPRO of South & East Stark County Professionals understand your family’s furniture, clothing, keepsakes, and other belongings are the very things that make a house a home. We take care of these items trying to restore them to preloss condition than throwing them away.

If You Have Questions or Need Help, Call SERVPRO of S&E Stark County at 330-823-4088 today!

A Review from a SERVPRO of South & East Stark County Customer

3/11/2021 (Permalink)

words stars Thank you Brian for giving our crews a great review from a water damaged that you experienced.

Flooding and water emergencies do not wait for regular business hours and neither do we. SERVPRO of South & East Stark County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day, or night.

Here is a raving fan review from a customer at SERVPRO of South & East Stark County:

SERVPRO was there within 90 minutes after I called. They worked hard all day and into the evening to clean up all of the water damage. I appreciated their professionalism, and their willingness to explain the process and answer our questions.
- Brian

SERVPRO of South & East Stark County is a trusted leader in the restoration industry, and our highly trained technicians provide you with 24-hour emergency service.  If fire, water or mold damage your home or business, we respond quickly to bring you the help you need.  We are prepared with the training, equipment, and experience to complete all your restoration projects in a timely and professional manner.  We are locally owned and operated, and our goal is to make it “Like it never even happened.” Call us at 330-823-4088.

SERVPRO Winter Storms Safety Tips to Prevent Carbon Monoxide

2/17/2021 (Permalink)

Snow Pipe Remove snow around heat vents to prevent carbon monoxide in Canton, Ohio.

Snow Accumulation Can Block Ventilation

With this recent storm the weather conditions make for double trouble for gas meters and heat vent pipes in new high efficiency furnace installations.  Significant snow that is blowing and drifting, and we have arctic temperatures that require heat to run almost constantly. Please check you gas meter and heat vent pipes regularly to be sure they are free from snow and ice. If blocked, carbon monoxide can quickly fill a house creating a life-threatening hazard. When a snowstorm hits, carbon monoxide (CO) becomes a threat if exhaust vents for appliances and engines get covered up by snow.

Follow these tips to prevent Carbon Monoxide Poisoning:

  • Improperly ventilated appliances and engines, particularly in a tightly sealed or enclosed space, may allow carbon monoxide to accumulate to dangerous levels. The snow was cleared from the vent pipe and the CO readings dropped. Homeowners can prevent carbon monoxide by being proactive about clearing the vents for the dryer, furnace, stove, and fireplace of any snow.
  • If you need to warm-up a vehicle, remove it from the garage after starting it. Do not run it indoors for an extended period, even if garage doors are open.
  • Turn on generators in a well-ventilated location outdoors away from windows, doors, and vent openings to prevent any exhaust (CO) from entering the structure.
  • Remove all snow and ice from heat vents from your house.

These methods are vital to prevent the effects of CO exposure, which varies by the victim’s health and activity level and enters the body through breathing. Infants, pregnant women, and people with emphysema, asthma, heart disease can be more severely affected by lower concentrations of CO than healthy adults. 

Carbon Monoxide poisoning can be confused with flu symptoms, food poisoning and other illnesses. Some symptoms include:

  • Shortness of breath
  • Nausea
  • Dizziness
  • Lightheadedness
  • Headaches

High levels of CO can be fatal, causing death within minutes. The danger increases for people sleeping or intoxicated and can cause brain damage or death before anyone realizes that they have been poisoned. It is important to install a CO detector in your home. If you already have a CO detector, check your batteries, test your alarm monthly and replace according to manufacturer’s instructions, usually every seven years. If your alarm sounds, call the fire department and move outdoors or by an open window or door. Due to the invisible nature of carbon monoxide, alarms should never be unplugged.

SERVPRO of South & East Stark County: 330-823-4088.

September is National Preparedness Month - Tips for Navarre Homeowners

9/10/2020 (Permalink)

Words National Preparedness Month Be prepared - Make a Plan Today! September is National Preparedness Month. SERVPRO of S&E Stark County is here to help cleanup after a disaster.

September is recognized as National Preparedness Month to remind everyone that “we must all take action, now and throughout the year, for the types of emergencies that could affect us where we live, work, and also where we visit,” (ready.gov).

It is important for you and your family to have a plan in case of a disaster.

  1. Weather Alerts: You may receive them on your television, phone, public address system or a weather radio.
  2. Shelter plan: Do you shelter at home or a public facility? If you are sheltering at home you need two-three days of necessary items such as food, water, medications, etc. If you need to find a shelter; text shelter on your phone and enter your zip-code and you will receive a list of all local shelters.
  3. Evacuation plan: Practice with your family all the available exits in case of an emergency. Make sure you practice a secondary evacuation in case the first route is blocked.
  4. Communication plan: Many times, your family members may be in the community whether they are at school, sports practice, or work. Make sure your family has a list of important family and friends phone numbers. Also, include doctors and emergency medical facilities.
  5. Emergency preparedness kit: The kit should include basic items first aid, food, water, flashlight, batteries, cash, paper, pencils, cell phones and anything you may need for a couple of days.

In all the steps please consider the senior citizens children and pets in your home. For further information and resources visit the website www.ready.gov on how to make a plan.

SERVPRO of South & East Stark County is always here to help clean up and restore fire water or storm disaster call us at 330-823-4088 or visit www.SERVPROsoutheaststarkcounty.com.

Mold Remediation in Dover, Ohio

7/29/2020 (Permalink)

Mold Wall SERVPRO of South & East Stark County specialize in mold remediation in Dover, Ohio.

When water intrudes a structure during a storm and if is not professionally cleaned up, mold can quickly become a problem in your home or business. Mold can cause health effects and can also cause significant damage to your property. SERVPRO of South & East Stark County crews have the training, protective gear, and specialized equipment necessary to handle your mold problem.

Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a “typical” mold removal process. After calling SERVPRO of South & East Stark County, the mold cleanup and restoration process begins. Our production manager will ask a series of questions to help determine the necessary equipment, resources, and personnel needed for your mold remediation. An estimator will carefully inspect for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view.

Mold Containment

Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO® technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Removing Mold & Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth.

Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

The SERVPRO of South & East Stark County crews understand mold and mold growth and have the training and equipment to remediate mold in your home or business. Call us today at 330-823-4088.

SERVPRO is Here to Help!

6/23/2020 (Permalink)

Men & Woman SERVPRO of South & East Stark County crews are here to help home and business owners after a water, fire or storm disaster.

The SERVPRO of South & East Stark County team takes pride in the ability to help when home and business owners experience the devastation of a storm, water, or fire disaster. When you call SERVPRO of South & East Stark County at 330-823-4088, you will be greeted with kindness and compassion by our Administrative Assistance, Tracy, that has been with the company for over 20 years or Rhonda our Office Manager that has been here for 12 years. With both of their vast knowledge with clean up and restoration they will guide you in the necessary steps you must take to get your home or business to preloss condition. Our amazing estimators Joe, Alex and Heather will guide you through our process, paperwork and guide our knowledgeable crews through the whole process. Whether you are calling about an initial loss, an ongoing loss, or an emergency call, our team will walk you through each step, gathering important insurance information, and answer any questions you may have. We are available 24 hours a day, 365 days a year. Visit our website at https://www.SERVPROsoutheaststarkcounty.com/ for a list of all of our services.

Why Choose SERVPRO of South & East Stark for your Water, Fire, Storm or Mold Cleanup?

3/26/2020 (Permalink)

SERVPRO Trucks SERVPRO of S&E Stark County is available 24-hours a day to help clean up and restore your home or business after a fire, water or storm disaster.

Each SERVPRO is locally owned and operated. Our corporate office in Tennessee has the following mission and vision statement that each franchise follows:

Mission:

To develop a team of quality people who focus on excellent service, fairness and mutual respect.

Vision:

To be the premier cleaning and restoration company in the world.

At SERVPRO of South & East Stark County

We work with many families and business owners that have suffered from a water, fire, storm or mold damage. It is devastating for our customers and we make sure that our customers receive the best service from our staff who takes great pride in the jobs that we do from beginning to end.

Here are some of our recent comments from SERVPRO of South & East customers:

facilities manager

Call them, were here in 1 hour. Did great job. "Like it never even happened." Thanks, Buckeye Packaging.

Feb 06, 2020

  • Dale H. reviewed SERVPRO of South & East Stark County

Basement cleanup from sump pump failure

SERVPRO went above and beyond our expectations on the cleanup of our basement. They were professional, courteous and made sure we were totally satisfied with their work before they considered the work complete. I would definitely recommend SERVPRO to do any cleanup work you need. Jan. 2020.

Jan 08, 2020

  • Mike M. reviewed SERVPRO of South & East Stark County

Why Call SERVPRO of S&E Stark County

SERVPRO of SERVPRO of S&E Stark County specializes in the cleanup and restoration of commercial and residential property after a storm damage event. Our staff is highly trained in property damage restoration. We will respond quickly to the Louisville, Alliance, Navarre, Brewster, Beach City, Waynesburg, Canton, New Philadelphia, Dover and surrounding communities. Our knowledgeable, highly trained and IICRC certified crews are available 24/7/365 days a year. Call us today at 330-823-4088.

SERVPRO is Here to Help Stop the Spread of Germs in Stark County, Ohio

3/12/2020 (Permalink)

Bacteria SERVPRO Logo SERVPRO of South & East Stark County has crews available to help with a proactive cleaning against the spread of germs in Stark County, Ohio.

SERVPRO® of South & East Stark County is offering our local businesses a proactive cleaning to minimize the transmission of emerging viral pathogens to contain the spread of germs. We have the specialized training and cleaning products that will disinfect and get your property back to business.

Cleanup Scope of Work and Planning

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum. These same surfaces are mentioned in the CDC’s guidance for commercial spaces as well, including:

Kitchen/Food Areas

  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving and Racks
  • Sales Counters
  • Carpets and rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

About SERVPRO of S&E Stark County

SERVPRO of SERVPRO of S&E Stark County specializes in the cleanup and restoration of commercial and residential property after a biohazard event. Our staff is highly trained in property damage restoration. We will respond quickly to the Louisville, Alliance, Navarre, Brewster, Beach City, Waynesburg, Canton, New Philadelphia, Dover and surrounding communities. SERVPRO® professionals are trained in adhering to the highest cleaning and sanitation standards. Call us today at 330-823-4088. SERVPRO can help! The #1 Choice in Cleanup and Restoration.

SERVPRO of South & East Stark County is Hiring a Fire & Water Technician

2/18/2020 (Permalink)

Words Here to Help SERVPRO of South & East Stark County is Hiring a Fire & Water Technician.

Breaking News….. SERVPRO of South & East Stark County is hiring a Fire & Water Technician. Do you love the challenge of leading a team and helping customers through a difficult situation?  We are a nationally recognized clean up and restoration company that is locally owned and operated in Stark County, Ohio. As a technician, you will be making a difference in the lives of our customers each day that have suffered a major disaster to their home or business. We have a sincere desire of helping make fire and water damage “Like it never even happened!”  Our franchise is seeking a team member who has a great attitude, can work efficiently in high demand situations, and is dependable and energetic. As a valued member of our team, you will be part of a company that has been around for over 40 years.

Hours: 40 hours/week, flexible to work overtime when required.

SOME OF THE RESPONSIBILITIES:

Respond to and manage water, fire and mold losses.
Ensure job processes and procedures are followed.
Monitor projects to completion.
Maintain equipment and vehicle inventory.

MINIMUM REQUIREMENTS:

  • Must have a professional appearance and great attitude.
  • Must have a valid driver license with a reasonable driving record.
  • Ability to pass a criminal background check with no felony convictions or misdemeanors involving violence or theft.
  • Must be able to pass a drug test.
  • We provide 24-hour emergency services, must be willing to be on call, as needed.
    Some night and weekend work is required.
  • Must be able to lift a minimum of 50 pounds.

3 ways to apply:


1. Call our office at 330-823-4088
2. Stop by and fill out a job application at 3317 Orion St NW, North Canton OH 44720
3. E-mail resume to spworks03@gmail.com.

Learn more about our company at www.SERVPROsoutheaststarkcounty.com

Honoring our First Responders on 9/11

9/11/2019 (Permalink)

Fireman, police officers, paramedics and military people SERVPRO of South & East Stark County honoring First Responders on 9/11/2019.

National Day of Service and Remembrance SEPTEMBER 11, 2019

In honor and memory of those who died on September 11, 2001, as well as the survivors and First Responders, National Day of Service and Remembrance was established in 2009 as a day of reflection. Led by the Corporation for National and Community Service, this is a day to come together as Americans following the events of 9/11 to help neighbors in need and to honor veterans and First Responders in your community. On this day and everyday, SERVPRO® of South & East Stark County salutes those heroes who arrive in the greatest times of need and stand strong in the face of disaster. These heroes are the First Responders who keep our communities safe in trying times. Give back and make a difference in your community this year. 

Tips to Grill Safely to Prevent a Fire to your Louisville Home.

7/30/2019 (Permalink)

Charcoal Grill Fire.

Tips to grill safely this summer to prevent a fire to your home.
1. Grills should only be used outdoors, placing them 10 feet away from the house, deck railings and low hanging branches.
2. Keep children and pets away from the grill.
3. Clean your grill prior to each use.
4. Use long handled grilling tools.
5. When using a charcoal grill, use fire starter logs or lighter fluid to start the coals.
6. Never use gasoline on any grill.
7. When using a gas grill test your propane hose for leaks by soaking it in soap and water. No bubbles mean no gas leak.
8. Always start the gas grill with the lid open.
9. Always turn the propane tank off when the grill is not being used.
10. Keep a water bottle or fire extinguisher nearby in case of any flare ups or fires.
If you experience a grill fire and it catches your home on fire, call the team at SERVPRO of South & East Stark County to help you clean up and restore your home at 330-823-4088.

Continuing Education Insurance Courses in Canton, Ohio

6/28/2019 (Permalink)

A recent continuing education course being taught by our SERVPRO specialist.

Continuing Education Insurance Courses

SERVPRO of South and East Stark County offers a variety of continuing education courses for insurance agents and insurance adjusters in the Canton, Ohio. 

Here are some of the CE courses that are offered by SERVPRO

  • Fire Damage Restoration
  • Restorative Drying in the Restoration Industry
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Water Damage
  • Mitigation Awareness Response Seminar
  • Biohazard Cleanup
  • Restoring Contaminated Buildings
  • Cleaning and Restoring Smoke-Damaged Contents
  • Deodorization of Malodors
  • Ethics

The above CE courses will provide detailed material will educate local agents and adjusters to better service current and future customers. All our classes are taught by SERVPRO corporate continuing education specialists. These classes are designed to improve the knowledge of insurance staff regarding emergency fire, water and mold mitigation.

If you need Continuing Education Courses, please contact your local sales marketing manager:

Patti Wallick

Email: patti.SERVPRO@gmail.com

Office: 330-823-4088

Patti will be able to inform you of the course being taught and when and where our next class will be offered. All our classes are free of charge and include drinks and food. We also handle all the paper work to the state.

10 Tips for Preventing Water Damage This Spring in Your Canton Ohio Home

3/29/2019 (Permalink)

A Canton Ohio basement flooded after a rain storm.

When the seasons change and winter slowly melts away into spring water damage can become a problem. Certain precautions can be taken in order to prevent the common causes of  water damage while saving you money on clean ups. There are many different precautions a homeowner can do, but here are the top 10 prevention tips on how to fight water damage this spring.

  1. Basement pumps - Install a sump pump or sewage back flow valve and keep a battery-operated backup in case of power failure.
  2. Debris Removal - Clean gutters at least twice a year to prevent ice dams and debris blockage.
  3. Exterior of house - Inspect windows and doors for cracks around the edges. Keep all walls and side paneling painted and well sealed.
  4. Foundation cracks - Inspect your foundation on a regular basis for cracks that can be small, but can create a lot of damage.
  5. Grading & Landscaping - Make sure your grading encourages water flow away from your house. If it does not think about altering it. While also trimming trees and avoid planting shrubs near pipes and other utilities.
  6. Roof - Ensure that your roof is maintained properly. Check for sufficient insulation and that your ceiling is airtight.
  7. Disconnect hoses - Standing water in a hose can cause freezing and lead to a ice blockage in the pipes. This can cause damage to walls, floors, and foundation.
  8. Water Main - If you leave for an extended amount of time shut off your water main to decrease your chances of standing water and frozen pipes.
  9. Water Detection Devices - Invest in water detector which is a small electronic device that sounds an alarm when its sensor is in contact with moisture.
  10. Monitor your water bill - A simple way of detecting a non obvious leak is by watching for a non accounted for spike in your water bill.

You may not be able to control the weather, but you can be ready for the season change by implementing certain precautions. This implementation leads to preventing water damage and saves you from costly water damage restoration repairs. If spring thaw does reach your home and you face water damage contact SERVPRO of South & East Stark County at 330-823-4088 and we will make it “Like it never even happened.”

5 Categories of Fire Damage

3/15/2019 (Permalink)

Fire Damage Contents are removed from a home in Canton Ohio.

SERVPRO has 5 Categories of Fire Damage

Mitigation Services: The goal of mitigation is to secure the structure and prevent further damage. Mitigation could include boarding up the area that was damaged to secure the structure and establishing a temporary power hookup. If the structure is wet from the water used by firefighters than emergency dry out procedures will begin to prevent secondary water damage.

Structural Cleaning Services: Cleaning of a fire- damaged structure focuses on removing smoke residues from the structural components and deodorizing odors given off by residues. The restoration company and the insurance adjuster consult and advise the property owner on the restoration process that will be cleaned and what will not be cleaned. This step determines which items can be restored and which items need replacement.

Contents Cleaning Services: All personal belongings will be cleaned of all smoke residues. If the contents can not be cleaned on the jobsite than items will be packed out and moved to another location to be cleaned and repacked and stored. Pack-outs usually happen when the home or business is not secure or is too fire damaged to clean on site.

Specialty Restoration Services: If items such as electronics, dry-cleaning or refinishing special furniture or art work will be sent to specialized subcontractors to be restored.

Reconstruction Services: In some fire situations, structural damage has occurred and restoring cannot be done to preloss condition, so rebuilding is necessary.

SERVPRO of South & East Stark County has the capabilities to board up your home right after the fire, mitigate, clean up and restore and very damage items and even rebuild your home or business. Call us today 330-823-4088.

Understanding the Five Stages of Water Damage

3/14/2019 (Permalink)

A sump pump back up after a power loss in this Minerva, Ohio home.

Water damage can be detrimental to your home if not stopped before. Water damage is commonly discussed in a five stage process. Knowing the five steps is important so you can assess your damage and call professionals before your house reaches extensive damage.

Stage one - The free flow of water. Due to gravity water will want to travel until it is level. Water will travel through your walls and flooring and can lead to damage. It is important to report water damage at this step to lower costs to repair your house.

Stage two - Any materials in direct contact with water absorb moisture.The damage caused to these materials will continue as long as contact is maintained. The damage can be reflected as swelling, cracking or warping of furniture and other hardwood materials. To save these materials action needs to be taken before the water ruins them.

Stage three - High humidity damage inside the house. If moisture is not dealt with at an early stage it will continue to evaporate into the air resulting in materials such as books, photos, and other art to be damaged. High humidity can be apparent through ceiling sagging and condensation on walls. The humidity can be revered by using high power dehumidifiers.

Stage four - If high humidity isn’t taken care of then the damaged materials will support the growth of microbes and fungi along with other microscopic organism. Air quality will decrease as microbial growth increases. In order to reduce the growth of microbes professionals control relative humidity, air circulation and temperature.

Stage five - If still left unattended microbes and microorganisms will spread to other areas that were previously unaffected. Mold, mildew, and associated odors among pathogens may spread throughout buildings. At this stage professionals and air quality contractor and professionals who will make comprehensive plans to address the spreading problem.

If you do find yourself facing water damage at any stage call SERVPRO of South & East Stark County at 330-823-4088 and we will restore your property to preloss condition. 

The 3 Levels of Fire Damage

3/7/2019 (Permalink)

Level 3 Fire Damage to a home in Minerva, Ohio

Different kinds of damage can occur when a home or business contents or its structure is devasted by a fire. Of course, many items are destroyed by the flames of the fire, but there can be further damage that happens as heat and smoke residues impact the other contents and structure. Even more damage occurs when firefighters extinguish the fire. Water and other extinguishing agents used to put the fire out can cause even more damage to the structure. After a fire there are several different ways your belongings and structure can be damaged and its by burning, charring, heat damage, smoke damage and even water damage.

Not all fires result in the same level of damage and therefore, not all fires requite the same type of restoration procedures. There are three levels of fire damage that determines the required restoration services that need to be pre-formed.

Level One – Minor Fire Damage: Smoke residues affects only certain rooms or areas of the home or business and the amount of smoke residues is light to moderate. Restoration may involve dry or wet cleaning of ceilings, walls, floors and contents. Few areas need to be repainted and only minor items require total replacement.

Level Two – Medium Fire Damage: The amount of smoke damage is moderate affecting more areas of the home and requiring more cleaning and painting and rebuilding and more personal contents may need to be replaced. Items may be cleaned at the jobsite. Smoke odors are more noticeable and may require deodorization after cleaning.

Level Three – Major Fire Damage: Fire and hear damage is severe and structural framing and finishes may be charred, requiring structural repairs. Smoke residues are throughout the whole structure and smoke odors are very strong and pungent. Board up of your structure is required and temporary electric hook up is needed, and smoke and charred debris needs removal. Restoration will involve extensive cleaning of the structure and packing out of items is needed to clean off-site. Deodorization is needed to remove all smoke odors.

The crews at SERVPRO of South & East Stark County are highly trained to clean up and restore your home or building after a fire damage. No job is to big for us! www.SERVPROsoutheaststarkcounty.com

Check out our next blog on our Five Stages of Fire Restoration Services.

Defining and Identifying Hoarding

3/5/2019 (Permalink)

A home that had a fire that was filled with lots of belongings.

Hoarding is a mental illness that causes individuals to not have the willpower to discard items. These items are perceived as unique and may be needed in the future. The perception of each item as unique leads to no items being discarded even if they are useless. An excessive accumulation of items can occur and can cause a great deal of damage both to the home and to the individuals that live in it. Depending on the severity hoarding can impact your life and even affect your daily functioning. Being able to diagnose a hoarder is important in case someone close to you happens to have a hoarding disorder. 

Hoarding can be severe or mild, but no matter the case it is important to realize if either you or someone close to you is a hoarder. The easiest way of diagnosing someone is by seeing if they fit the symptoms of an individual who hoards. The symptoms include, but are not limited to…

  • Keeping items when there is no space to put them.
  • Difficulty throwing out or getting rid of items. Despite having little value.
  • Getting upset when someone suggests throwing things away.
  • Acquiring so many things that rooms in your home become unlivable.
  • Having the characteristics of indecisiveness, perfectionism, avoidance, procrastination, and problems with planning and organizing.

Hoarding often begins to surface in an individual at a young age where they have gradual build up of clutter and difficult getting rid of objects. At this point in life it is easiest to treat the disorder. If not treated symptoms become more severe and is harder to treat.

If you or someone close to you has a hoarding disorder it is important to help them in the correct way. Always focus more on the individual and less on their piles of clutter. Be there for the individual even while they are being stubborn and celebrate the little accomplishments such as if they discard anything even if it's not a lot. Allow the individual to have control in their own house and do not declutter their house for them or without their permission. You can also always encourage them to seek help from professionals; however, do not force it upon them.

Our crews at SERVPRO of South & East Stark County have helped many hoarding families at 330-823-4088.

Why Call SERVPRO of S&E Stark County?

1/15/2019 (Permalink)

Equipment washing machine SERVPRO of Northwest Stark County placed equipment in this home after the homeowners washing machine malfunctioned in Alliance, Ohio.

The new year has just begun and the mother nature has thrown all four seasons at us. Who knows what will come next. SERVPRO of S&E Stark County is prepared for it all. We are dedicated to being prepared to help you with whatever the new year throws your way. We will make the damage seem "Like it never even happened." SERVPRO of S&E Stark County is faster to any disaster and is ready to help you make the most of 2019. Call 330-823-4088 if you have had a fire or water disaster to your residential property or commercial buildings. We are willing to help 24/7 all 365 days a year. SERVPRO is a leader in giving control back to homeowners and property managers after the devastating effects from a pipe break, sump pump malfunction, toilet overflow, refrigerator or washing machine line break, flood or fire. If you are located in Alliance, Louisville, Navarre, Brewster, Beach City, Waynesburg, East Canton, Carrollton or New Philadelphia we are the franchise for you.