Recent Posts

Understanding Mold in Canton, Ohio

7/28/2021 (Permalink)

Mold Wall If you have mold growth in your Canton, Ohio home, please call SERVPRO of South & East Stark County to remediate and restore your home.

Mold can be seen by the naked eye, but it also can hide behind and underneath places in your home. When water intrudes into your Canton, Ohio property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  •  Mold is present almost everywhere, indoors and outdoors.
  •  Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  •  Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce toxins harmful to humans and pets.
  •  Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise the mold may return.
  • Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

What is the SERVPRO Mold Remediation Process?  

SERVPRO technicians follow the guidelines of the EPA and IICRC when it comes to mold remediation protocols. Some of the steps that our technicians take during mold removal include-

  • Setting up a containment zone- It is crucial to establish a containment zone to limit the spread of mold spores. 
  • Cleaning and Biocide treatment- The next step that SERVPRO techs take is to clean the structure and contents with a HEPA vacuum to eliminate any mold and their spores. The biocides are then applied to eliminate the remaining mold and prevent their regrowth.
  • Fixing the root cause- In most cases, the root cause of the mold is water damage. SERVPRO experts help you to identify and fix the water issues arising from burst pipes or leaking roofs. 

Call SERVPRO of South & East Stark County at 330-823-4088 for professional mold removal in Canton, Ohio.  

Did you know that SERVPRO has a Large Loss Response Team/

6/21/2021 (Permalink)

Trucks SERVPRO has a large loss response team that can handle any size water or fire damage.

When a large-scale disaster strikes an area, the people affected need to know that there is someone who can help with large-scale damages and destruction. A Large Loss Response Team (LLRT) is a company that is skilled and equipped to handle these types of events. The best of the best will be pre-qualified in restoration in this area so that those who are suffering do not need to be concerned about the quality of service rendered, and each project will be supervised by a commercial operations manager who ensures that communications are seamless, and mitigation is done in a timely and professional manner.

A client that may need a SERVPRO LLRT include:




Apartment Buildings

Commercial Building Owners

Here are some ways an LLRT can help in the event of a disaster:

  • Creating a custom recovery plan based on specific needs.
  • Establishing a pre-approved pricing schedule before work begins.
  • Assigning an account manager to act as a liaison for the entire process, from start to finish.
  • Providing the necessary manpower and equipment that can handle the loss, no matter how large.
  • Providing water, power, and sanitation services during disruptions.

Over 1,700 SERVPRO Large Loss Response Teams are strategically located around the nation, and have been mobilized to handle events such as the 2017 California wildfires, Hurricanes Irma, Harvey, and Matthew, and the 2015 Carolina flooding, among many others in recent years.

Should a storm or major event strike, call (330) 823-4088 or visit our website for more information:

5 Steps You Should Take For Filing a Water Damage Insurance Claim

6/3/2021 (Permalink)

Rain Trees SERVPRO of South & East Stark County can restore your Canton, Ohio home after a storm or water damage.

A storm can cause water damage to your Canton, Ohio home. It can feel scared, angry, and frustrated. After taking a deep breath, follow these important steps.

5 steps you should take for filing a storm and water damage insurance claim

  1. Contact your insurance company right away: Your insurance agent or company will tell you the type of coverage you have and what will be covered under your policy. They will probably start the claim and will schedule a time for your insurance adjuster to visit your home to inspect and assess the damage. You should always document the date, time and who you spoke with.

    2. Assess and document your loss: You know what is inside your home and the belongings that you have. Walk through your property and look to see what the storm and/or water has damaged. Make a list of any damaged or missing items and document the value. Take photos and videos to document the damage of your personal property room by room. It is important if possible before a disaster has damaged your home to take a video of all your items for record.

    3. Mitigate, or prevent, further damage: You do not want any secondary damage to happen to your property and cause further money out of your pocket. If you do any repairs keep all receipts of expensive including tarps, tape, lumber, and gas. If needed, call a professional restoration and mitigation company like SERVPRO of South & East Stark County to help tarp or board up your home after a storm damage. You do not want to cause injury to yourself climbing on top of your roof.

    4. Be prepared for the insurance adjuster ‘s visit: When your insurance adjuster visits your damaged property, have the following documents ready:
  • List of damages including the value.
  • Take photos and video of your damage.
  • Copies of receipts for expenses.

If a storm causes major catastrophic damage to your community, sometimes insurance adjusters are not able to visit your home quickly, therefore documenting the information prior is important.

5. Choose your contractor wisely: During major storms there are storm chasers. It is important to not hire the first contractor that comes to your door. Use a contractor that is recommended by your insurance company. Make sure the contractor you hire is reputable, established, licensed, bonded, and insured. Make sure this contractor is in insurance restoration damage expert and therefore knows how to file claims with insurance companies.

It is always important to stay organized and calm after storm has damaged your home. Starting a claim notebook can keep everything in one place and therefore when a disaster strikes you are prepared. In the notebook have the names, numbers and emails of your insurance agent and company contacts. Calling a reputable storm and water damage cleanup and restoration company can help expedite your claim process. SERVPRO of South & East Stark County crews are highly trained, knowledgeable and I ICRC certified to help clean up and restore water damaged property. Call us at 330-823-4088.

Water Damage Can Cause Mold Growth in Alliance, Ohio

4/9/2021 (Permalink)

Mold Door Mold Growth on a door from a sump pump back up. Homeowner was gone for two months and discovered the mold when they returned to their Alliance home.

A slow plumbing leak, sewage back-up, broken pipes or any other kind of water damage can cause excess moisture in a home which may lead to mold growth. Mold damage and mold growth is common in most homes. Severe mold growth can happen after a home has not been occupied for several months and a water damage occurred during that time. The picture above was a home in Alliance, Ohio that our crews had to remediate a mold damage after a rental property sat empty during the pandemic.

Although checking for mold in a home may seem like a simple job, it is not because some mold can hide in your basement and/or attic. It is important to have an expert that has been trained and certified of getting the job done right the first time. We have the right chemicals and equipment for handling mold in a safe manner plus we have the right gear to perform the processes without putting your family at risk.

Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Please call the professionals of SERVPRO of South and East Stark County, if your home or business has a mold issue, where we make any disaster “Like it never even happened.” 330-823-4088. Visit our website about our mold remediation process at

Spring Can Deliver Severe Weather Surprises in Stark County, Ohio

4/9/2021 (Permalink)

Woman Laure Kolenz is the owner of SERVPRO of South & East Stark County.

Spring brings warmer weather, longer days and a much-anticipated break from winter. It also brings a very real threat of severe weather, according to disaster recovery specialist Laurie Kolenz, owner of SERVPRO of South & East Stark County.

"The frequent change in cold and warm temperatures in spring creates an elevated risk for severe weather across the country," Kolenz said. "Ranging from flooding rain in the Northwest to thunderstorms and tornadoes in the Southeast, spring weather can be unpredictable at best and downright dangerous at worst.

"When you give some thought to the types of hazards a spring storm could produce, you can begin to plan for the safety of your family as well as your home or business.”

Depending on where one lives, here are some of the ways a spring storm might damage a home or business:

√ Water damage caused by flooding from melting snow, foundation washouts from coastal storms, frozen pipes that burst, sump pumps that fail during power outages, torrential downpours, or faulty air conditioning condensation lines during a heat wave.

√ Fire damage caused by use of alternate emergency heat sources, sprinkler systems that fail due to freezing pipes, downed power lines, or environmental conditions leading to structure fires.

√ Wind damage caused by fallen trees and limbs, damage to siding and roofs, and downed power lines.

"Of course, most of these hazards don't happen in isolation," Kolenz said. "For example, tornadoes and violent thunderstorms put property owners at risk for water, fire and wind damage. It's important to understand which hazards might affect your property and your family, and then take the proper steps to prepare."

Kolenz suggested investigating resources available online from the U.S. government's "Ready" program at, and other free tools such as the SERVPRO READY app at Home and business owners can use this app to store essential contact and property information electronically, and then access it in seconds with a mobile device.

Local business owners who also designate SERVPRO of South & East Stark County as their disaster mitigation and restoration provider can gain peace of mind from a no-cost assessment of their facility conducted by SERVPRO professionals, who then assist the owner in completing a comprehensive Emergency READY Profile (ERP) to be stored in the READY app.

"Because it's difficult to predict when severe weather will strike – or what form it may take – it's important to plan in advance," Kolenz said.

If you need water cleanup and restoration services, please call SERVPRO of South & East Stark County at 330-823-4088.

SERVPRO of South & East Stark County Water Damage Cleanup Crews

4/8/2021 (Permalink)

Men & Woman Call the professional crew at SERVPRO of South & East Stark County at 330-823-4088 to clean up and restore after a water, fire or storm damage.

SERVPRO of South & East Stark County specializes in storm and flood damage restoration.  Our crews are highly trained and are IICRC certified in:

  • Water Damage Restoration
  • Applied Structural Drying
  • Asbestos Hazard Evaluation Specialist
  • Lead
  • Mold Mitigation

Our crews use specialized equipment to restore your property to its pre-storm condition. Our equipment consists of:

  • Air Movers
  • Air Scrubbers
  • Carpet & Upholstery Machines 
  • Dehumidifiers
  • Water Extractors
  • Foggers
  • Ozone/Hydroxyl Generators
  • And more

Faster Response

Since we are locally owned and operated, we can respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit in North East Ohio, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Why SERVPRO of South & East Stark County?

When you are dealing with water damage in NE Ohio, immediate action is crucial. SERVPRO of South & East Stark County will respond immediately. We use advanced equipment and techniques to remove the water quickly. We also closely monitor and document the drying process to verify your property is dried properly and thoroughly. If you suffer water damage in NE Ohio or the surrounding area we are here to help. Call us 24/7 at (330)823-4088.

Quick Water Removal Helps Keep Your Retirement Center Safe

4/6/2021 (Permalink)

Equipment SERVPRO equipment used in a water damage. Pictured are air movers and dehumidifiers. We can help mitigate your water damaged building in Canton, Ohio.

If water ever leaks into your retirement center in Canton, the situation can be disastrous. Excessive moisture causes unsafe conditions for your elderly patrons living in your building. If building materials get saturated, they can fall apart and create hazards. Structural components can also weaken making your building unsafe for everyone. If a water leak goes unnoticed for longer than 48 hours, mold growth can occur. Once a fungus forms it can quickly put out spores that get into the air. Mold can cause health effects in some people. Therefore, microbes that exist in a structure's airflow system can create air quality issues for your residents.
Depending on how saturated the walls, carpets, upholstery, and any other materials inside your place of business are, there are a variety of different types of equipment and techniques our SERVPRO mitigation crews use to remove moisture. The first step is to extract or vacuum up the water. Our truck mount extractors can remove all the water in your building. Once the water is removed then the second step of drying out process of the building begins. Our crews will reduce the humidity in the air by placing dehumidifiers along with air-movers to help circulate the air and remove the water that is in any wet material in the room. Our crews will monitor and record the humidity in the area until the structure is completely dried. Lastly, the restoration process begins to make your retirement center, “Like it never even happened.”

SERVPRO of S&E Stark County understands that water damage can disrupt your day-to-day business function in Stark County and possibly closing the business. Did you know that 50% of business do not reopen due to a water disaster? We have the equipment, training, and experience to find and dry water before secondary damage set in. Fast action saves time and money, so call SERVPRO of S&E Stark County at 330-823-4088 for 24/7 Water Damage Cleanup and Restoration!

Home Dryer Fire Safety Tips in Alliance, Ohio

4/5/2021 (Permalink)

Washer Dryer Clean our your lint traps in your dryer to prevent fires in Alliance, Ohio.

Did you know that over 17,000 fires are related to home dryers each year? To some people laundry may be a daily event. If you do not clean your dryer filter after each use can be dangerous. 

Here are a few simple tips to follow to help prevent a clothes dryer fire.

  • Clean the filter screen after each load to prevent lint buildup.
  • An adult should be at home whenever the dryer is in use and the home should have working smoke alarms.
  • Clean the vents outside twice a year to clean out any accumulated dust and lint.
  • Commercial dryers should be cleaned out regularly because of their frequent use and shared venting system.
  • Do not dry mop heads in the dryer. The dryer's heat can ignite the chemical residue on mop heads.
  • Keep the surrounding area clean. The dryer's heat may ignite anything left too close to the dryer.
  • The safety of your family is important to us and we hope that you do not encounter such a fire. Be sure you follow these steps to avoid a fire in your home.

After a laundry dryer fire has caused damaged to your home in the Akron, Ohio area, SERVPRO of South & East Stark County, has the crews and knowledge to restore the contents and structures affected areas. Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage. Call us 24-hours a day at 330-823-4088 to make it “Like it never even happened.”

Smoke Damage Restoration Experts in Alliance, Ohio

4/5/2021 (Permalink)

Smoke House If you experience smoke damage from a fire in Alliance, Ohio, call the experts at SERVPRO of South & East Stark County at 330-823-4088.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Soot & Smoke Damage Facts:

Soot damage is quite common after a fire. Soot is a black powdery or flaky substance that forms through incomplete combustion. Fine soot particles can cling to surfaces such as walls and ceilings, as well as building contents. Soot can be difficult, sometimes impossible to remove.

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of South & East Stark County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – SERVPRO of South & East Stark County at 330-823-4088.

Fire Damage Restoration in Canton, Ohio

3/25/2021 (Permalink)

Soot Kitchen A fire caused major damage to this home in Canton, Ohio. Call our team of experts to restore your home and belongings at 330-823-4088.

When you have a fire in your home or business, smoke that is created by the fire spreads throughout the structure leaving behind soot residues and foul odors. SERVPRO's fire damage in Canton  crews knows how to remove the soot, smoke and odor. A major part of any restoration process is cleaning any affected building materials or contents.

Without the right restoration techniques, it's nearly impossible to get rid of the foul scent and particles left behind that can cause other fire related problems. We have been in the fire damage restoration business for over a decade and our experience allows us to work on your property without compromising your safety or health.

Fire damage, including smoke and soot, affects not only the structure of your house but also your belongings. Our IICRC certified crews use several methods of cleaning your fire damaged contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

SERVPRO of South & East Stark County Professionals understand your family’s furniture, clothing, keepsakes, and other belongings are the very things that make a house a home. We take care of these items trying to restore them to preloss condition than throwing them away.

If You Have Questions or Need Help, Call SERVPRO of S&E Stark County at 330-823-4088 today!